Axle
Position
Technical Account Manager
at
Axle
Base Pay $150,000.00/yr - $180,000.00/yr
About Axle Axle is the insurance communication infrastructure for the age of AI, helping brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and AI agents securely connect to users’ insurance data in seconds.
Overview As a Technical Account Manager, you bridge technical solutions and customer success throughout the customer journey, from first conversation to full adoption. You collaborate closely with Sales, Engineering, and Product teams to design and implement tailored solutions, directly impacting customer satisfaction, adoption, and Axle’s growth.
Responsibilities
Own the overall relationship with clients, identifying key stakeholders and building influence.
Proactively project‑manage enterprise implementations, coordinating stakeholders and tracking deliverables for Fortune 500 companies and partners.
Oversee customer onboarding and configuration; act as primary post‑sales point of contact, providing world‑class support.
Travel approximately once per month to meet customers and partners.
Participate in design sessions with clients to understand needs and map Axle into their products and workflows.
Act as the voice of the customer by gathering, analyzing, and synthesizing insights to influence product enhancements.
Maintain and expand API documentation and knowledge‑base resources.
Help lay the foundation for the Solutions organization and grow into a trusted technical advisor.
Qualifications
5+ years experience in Technology Consulting, Solutions Engineering, Sales Engineering, or similar customer‑facing engineering roles.
Elite project‑management skills and proven ability to lead complex customer implementations.
Strong customer‑facing presence and ability to work with challenging stakeholders.
Exceptional communication skills, able to translate complex technical concepts for diverse audiences.
Strong problem‑solving and creative thinking skills.
Curiosity and willingness to dive deep into new business, industry, or processes.
Solid understanding of RESTful APIs, cloud services, and modern architectures.
Self‑motivated, adaptable, thriving in a fast‑paced, dynamic startup environment.
Preferred (Optional)
Working knowledge of Node.js/JavaScript and ability to build tools or query data using SQL.
Experience in insurance, fintech, or related industries.
Strong background in fintech and/or API services.
#J-18808-Ljbffr
at
Axle
Base Pay $150,000.00/yr - $180,000.00/yr
About Axle Axle is the insurance communication infrastructure for the age of AI, helping brands like Hertz, Avis, 1,200+ dealerships, Fortune 500 lenders, and AI agents securely connect to users’ insurance data in seconds.
Overview As a Technical Account Manager, you bridge technical solutions and customer success throughout the customer journey, from first conversation to full adoption. You collaborate closely with Sales, Engineering, and Product teams to design and implement tailored solutions, directly impacting customer satisfaction, adoption, and Axle’s growth.
Responsibilities
Own the overall relationship with clients, identifying key stakeholders and building influence.
Proactively project‑manage enterprise implementations, coordinating stakeholders and tracking deliverables for Fortune 500 companies and partners.
Oversee customer onboarding and configuration; act as primary post‑sales point of contact, providing world‑class support.
Travel approximately once per month to meet customers and partners.
Participate in design sessions with clients to understand needs and map Axle into their products and workflows.
Act as the voice of the customer by gathering, analyzing, and synthesizing insights to influence product enhancements.
Maintain and expand API documentation and knowledge‑base resources.
Help lay the foundation for the Solutions organization and grow into a trusted technical advisor.
Qualifications
5+ years experience in Technology Consulting, Solutions Engineering, Sales Engineering, or similar customer‑facing engineering roles.
Elite project‑management skills and proven ability to lead complex customer implementations.
Strong customer‑facing presence and ability to work with challenging stakeholders.
Exceptional communication skills, able to translate complex technical concepts for diverse audiences.
Strong problem‑solving and creative thinking skills.
Curiosity and willingness to dive deep into new business, industry, or processes.
Solid understanding of RESTful APIs, cloud services, and modern architectures.
Self‑motivated, adaptable, thriving in a fast‑paced, dynamic startup environment.
Preferred (Optional)
Working knowledge of Node.js/JavaScript and ability to build tools or query data using SQL.
Experience in insurance, fintech, or related industries.
Strong background in fintech and/or API services.
#J-18808-Ljbffr