TECEZE
Solution Consultant - Managed IT Services
TECEZE, Sunnyvale, California, United States, 94087
Solution Consultant - Managed IT Services
1 day ago Be among the first 25 applicants This range is provided by TECEZE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $120,000.00/yr Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead and own the practice for such clients, aligning with Teceze’s service lines. Role essence:
A hands‑on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre‑sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity domains. Primary responsibilities: Solution design and architecture: Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management, change control, and problem management. Platform and technology scope: Digital workplace services (end‑user devices, collaboration tools, unified communications, remote/mobile workforce enablement); infrastructure and network (LAN/WAN, SD‑WAN, data‑center design, virtualization, storage, backup); cloud and datacenter (IaaS/PaaS, public, private, hybrid architectures; migration and modernization); cybersecurity (identity, endpoints, network, identity & access management, threat detection, incident response); application support and managed services for critical business applications. Security and compliance: Build security‑by‑design into solution proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI‑DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current‑state assessments, risk analyses, ROI/TCO analysis, and roadmaps that translate business outcomes into concrete IT capabilities. Commercial ownership: Collaborate with sales on proposal development, scoping, pricing constructs, RFP/RFI responses, and executive‑level communications; create compelling business cases grounded in the value of reduced downtime, improved productivity, and scalable future‑state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross‑functional collaboration among NOC/SOC, project managers, security engineers, and cloud specialists. Market and partner alignment: Stay current with vendor roadmaps, certifications, and partner ecosystems; map capabilities to client needs and leverage partner solutions (MS 365/Azure, VMware/Hyper‑V, AWS/Azure/GCP, cybersecurity platforms, networking gear) to build repeatable, scalable offerings. Required experience and capabilities: 8–15+ years in IT services, consulting, or MSP environments with hands‑on delivery experience across digital workplace, infrastructure, cloud/datacenter, and cybersecurity. Demonstrated success in presales solutioning and end-to-end service delivery for small to mid‑market organizations in the USA. Strong hands‑on technical fluency across: Digital Workplace: device management, endpoint security, collaboration suites, VDI/RDI, remote work enablement. Cloud and Datacenter: IaaS/PaaS migrations, cloud governance, hybrid architectures, cloud security. Cybersecurity: threat prevention/detection, IAM, endpoint protection, SOC‑oriented operations, incident response planning. Solution architecture and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL‑based processes, service catalogs, transition‑to‑live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive‑level presentation, and the ability to lead cross‑functional teams. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Consulting Industries
IT Services and IT Consulting
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1 day ago Be among the first 25 applicants This range is provided by TECEZE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$100,000.00/yr - $120,000.00/yr Teceze is a managed IT services provider that offers a broad spectrum of capabilities across digital workplace, infrastructure, cloud/datacenter, and cybersecurity, with a focus on solutioning, service delivery, and end-to-end management for small to mid-size US clients. Below is a detailed, synthesized job-description-style profile for a Solution Consultant who could lead and own the practice for such clients, aligning with Teceze’s service lines. Role essence:
A hands‑on, senior Solution Consultant who can own the entire managed IT services practice for small to mid-size US clients, driving pre‑sales solutioning, delivery governance, service design, and continuous improvement across digital workplace, infrastructure, cloud/datacenter, and cybersecurity domains. Primary responsibilities: Solution design and architecture: Lead end-to-end IT solutioning across digital workplace, on-premises and cloud infrastructure, data center operations, networking, security, and compliant governance models tailored to SMB/MSP needs. Service delivery leadership: Define and enforce service delivery frameworks, SLAs, and operational playbooks; ensure seamless transition from presales to delivery; oversee service continuity, incident management, change control, and problem management. Platform and technology scope: Digital workplace services (end‑user devices, collaboration tools, unified communications, remote/mobile workforce enablement); infrastructure and network (LAN/WAN, SD‑WAN, data‑center design, virtualization, storage, backup); cloud and datacenter (IaaS/PaaS, public, private, hybrid architectures; migration and modernization); cybersecurity (identity, endpoints, network, identity & access management, threat detection, incident response); application support and managed services for critical business applications. Security and compliance: Build security‑by‑design into solution proposals; incorporate best practices for data protection, vulnerability management, IAM, SOC/IR readiness, and regulatory requirements relevant to SMBs (e.g., HIPAA, PCI‑DSS, GDPR nuances as applicable). Customer engagement and discovery: Conduct customer workshops, requirements gathering, current‑state assessments, risk analyses, ROI/TCO analysis, and roadmaps that translate business outcomes into concrete IT capabilities. Commercial ownership: Collaborate with sales on proposal development, scoping, pricing constructs, RFP/RFI responses, and executive‑level communications; create compelling business cases grounded in the value of reduced downtime, improved productivity, and scalable future‑state architectures. Governance and risk management: Define program governance, risk registers, milestone plans, and success metrics; ensure alignment with customer expectations and Teceze delivery standards. People and skills development: Mentor delivery teams on solutioning methods, best practices, and standardized templates; promote cross‑functional collaboration among NOC/SOC, project managers, security engineers, and cloud specialists. Market and partner alignment: Stay current with vendor roadmaps, certifications, and partner ecosystems; map capabilities to client needs and leverage partner solutions (MS 365/Azure, VMware/Hyper‑V, AWS/Azure/GCP, cybersecurity platforms, networking gear) to build repeatable, scalable offerings. Required experience and capabilities: 8–15+ years in IT services, consulting, or MSP environments with hands‑on delivery experience across digital workplace, infrastructure, cloud/datacenter, and cybersecurity. Demonstrated success in presales solutioning and end-to-end service delivery for small to mid‑market organizations in the USA. Strong hands‑on technical fluency across: Digital Workplace: device management, endpoint security, collaboration suites, VDI/RDI, remote work enablement. Cloud and Datacenter: IaaS/PaaS migrations, cloud governance, hybrid architectures, cloud security. Cybersecurity: threat prevention/detection, IAM, endpoint protection, SOC‑oriented operations, incident response planning. Solution architecture and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL‑based processes, service catalogs, transition‑to‑live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive‑level presentation, and the ability to lead cross‑functional teams. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Consulting Industries
IT Services and IT Consulting
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