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Quality Technology Services, LLC

Project Manager III - Implementation

Quality Technology Services, LLC, Chicago, Illinois, United States, 60290

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Position Overview The IPM III

leads project teams spanning Property Development, Client Project Delivery, Strategic & Enterprise Sales, Solutions Engineering, IT, and Facilities Operations. The role involves validating requirements, managing communications, addressing issues, and mitigating risks to ensure successful project delivery. The candidate must be highly organized and experienced, with excellent verbal and written communication skills and relevant technical knowledge to satisfy both internal and external stakeholders.

Essential Duties and Responsibilities

Manage a portfolio of complex data center deployments across various organizational verticals including Enterprise, Hyperscale, and Strategic Accounts

Own the entire project lifecycle from initiation to completion, maintaining visibility of construction and fit-out activities to deliver data center services.

Develop and manage project plans covering communications, resources, issues, risks, and vendor relationships as needed.

Validate project scope, requirements, Statements of Work, and product specifications for customer data center services.

Understand and resolve interdependence among operational, business, and customer needs to achieve stakeholder alignment.

Serve as the primary contact for project updates to all stakeholders, facilitating regular meetings and timely communications via multiple channels.

Lead project teams by holding members accountable for meeting milestones and timelines.

Monitor and control project outcomes to resolve conflicts, dependencies, and risks, ensuring critical deliverables are met.

Provide periodic reports, metrics, and summaries to executive representatives across business units.

Maintain communication with sales leadership to stay informed of the sales pipeline and proactively deliver optimal service.

Utilize PMBOK best practices and established project methodologies to enhance project management capabilities and internal processes.

Basic Qualifications

Minimum of 7 years of progressive project management experience in Data Center industry, critical facility, environments.

Bachelor’s degree in business, computer science, engineering or a related field, or equivalent professional experience

Relevant certifications such as PMP, PMI-ACP, CAPM, Project+, Scrum/Agile, or Six Sigma.

Proficiency with Microsoft Office Suite including MS Project, Excel, Word, PowerPoint, and Visio.

Experience working with construction deployments.

Excellent verbal and written communication as well as analytical problem‑solving skills.

Leadership, diplomacy, and motivational skills to manage across multiple business units effectively.

Preferred Qualifications

Advanced technical understanding of data center infrastructure components and their functions.

Familiarity with leading project management, construction, and CRM tools such as Smartsheet, Salesforce, ServiceNow, and Procore.

Experience understanding budgets and vendor contracts.

Experience with Waterfall, Agile, and Scrum methodologies.

Knowledge, Skills, and Abilities

Superior verbal and written communication and analytical problem‑solving skills

Strong leadership, diplomacy and motivational skills, including the ability to manage up, down and across multiple business units and organizations

Self‑motivated, goal‑oriented individual with extensive experience multi‑tasking across multiple concurrent and complex projects

Strong communication, organization, and management skills

Strong time management and interpersonal skills

Ability to prioritize in a fast‑paced environment

Total Rewards

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here: (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

It’s exhilarating to find yourself at a pivotal moment in history—and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world‑class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting‑edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission‑driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

And we’d like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting

Every employee is bonus or commission eligible

Generous PTO, Paid Volunteer Days Plus Floating Holidays

Stock Purchase Plan (SPP)

11 paid Holidays Annually/Holiday compensation when worked

Pet and Legal Insurance

Q‑Rest Sabbatical Program

Q‑Anniversary Service Award Program

Parental Leave for primary and secondary caregivers

Military Benefits Package

QTS Charitable Matching Gift Program

QTS Scholarship for Employee Dependents

QTS Crisis Fund

Wellness Program

Tuition Reimbursement Program

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