Jobs via Dice
Customer Engagement Consultant
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to keep our work agile, helping our people hone current skills and build new capabilities while discovering their genius. Come be a part of a team that works with great people, pioneering products, and cutting‑edge technology. "TransUnion is committed to finding innovative ways information can be used to help businesses and consumers make smarter decisions." – Chris Cartwright
What You'll Bring
Bachelor's degree or equivalent experience, ideally in Financial Services, Data Analytics, Business Analysis, or a related field.
5+ years’ experience in solution delivery, data or business analysis, product management, or software development—preferably in a regulated or compliance‑heavy industry.
Proven ability to design, deliver, and validate data‑driven solutions that meet complex business needs.
Experience interpreting large datasets and translating insights into actionable recommendations.
Experience translating business requirements into executable configurations and collaborating effectively with technical teams.
Experience communicating technical concepts to both expert and non‑technical audiences, adapting style to suit the context.
Experience managing multiple priorities and projects independently in a fast‑paced, evolving environment.
Experience delivering solutions within regulatory frameworks such as consumer credit, data privacy, and data governance, understanding their impact on solution design.
Demonstrated experience as a proactive problem‑solver with a strong sense of ownership, able to identify process gaps and drive improvements.
We'd Love to See
Strong interpersonal and relationship management skills, with the ability to build trust and engage effectively with high‑value customers.
Excellent communication skills—able to tailor messaging for both technical and non‑technical audiences, and present solution outcomes with clarity.
Skilled in managing conflict and navigating complex conversations while maintaining professionalism and protecting the TransUnion brand.
Confident leading customer engagements and cross‑functional collaboration, fostering shared ownership and alignment.
Highly adaptable—able to shift between strategic thinking and hands‑on problem solving in a dynamic, fast‑paced environment.
Strong sense of accountability, attention to detail, and organizational discipline—able to manage multiple priorities with composure.
Customer‑centric and proactive, with a continuous improvement mindset and a natural curiosity to deepen expertise and drive value.
Impact You'll Make
Own the end‑to‑end delivery of batch data solutions—from customer engagement and requirements gathering to solution configuration, validation, and fulfillment.
Build trusted relationships with high‑value customers, acting as a strategic advisor and ensuring solutions deliver measurable business value.
Collaborate with sales, product, and technology teams to define, configure, and deliver solutions that meet both operational and strategic needs.
Manage a portfolio of diverse solution delivery projects, balancing priorities, timelines, and stakeholder expectations.
Guide customers through platform transitions and evolving capabilities, ensuring smooth adoption and alignment with business goals.
Act as a subject‑matter expert—translating complex requirements, advising on compliance risks, and supporting internal and external stakeholders.
Drive continuous improvement by identifying process gaps, leading internal initiatives, and contributing to operational efficiency and innovation.
Handle escalations with professionalism, resolving issues effectively while maintaining customer confidence and protecting TransUnion's reputation.
Operate within governance and compliance frameworks, ensuring all solution activities meet regulatory and internal standards.
Benefits TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non‑exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long‑term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
Pay Scale The U.S. base salary range for this position is $72,300.00 - $105,000.00 annually. The salary range reflects a reasonable estimate of the range of compensation for this job. Actual compensation is based on careful consideration of additional factors such as education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, full‑time non‑sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may also be eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.
Employment Details Senior Level: Mid‑Senior level Employment Type: Full‑time Job Function: Other Industry: Software Development Job Location: Hybrid – requires regular in‑person attendance at an assigned TransUnion office for a minimum of two days a week
Company TransUnion LLC
Equal Opportunity Statement We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity, or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
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What You'll Bring
Bachelor's degree or equivalent experience, ideally in Financial Services, Data Analytics, Business Analysis, or a related field.
5+ years’ experience in solution delivery, data or business analysis, product management, or software development—preferably in a regulated or compliance‑heavy industry.
Proven ability to design, deliver, and validate data‑driven solutions that meet complex business needs.
Experience interpreting large datasets and translating insights into actionable recommendations.
Experience translating business requirements into executable configurations and collaborating effectively with technical teams.
Experience communicating technical concepts to both expert and non‑technical audiences, adapting style to suit the context.
Experience managing multiple priorities and projects independently in a fast‑paced, evolving environment.
Experience delivering solutions within regulatory frameworks such as consumer credit, data privacy, and data governance, understanding their impact on solution design.
Demonstrated experience as a proactive problem‑solver with a strong sense of ownership, able to identify process gaps and drive improvements.
We'd Love to See
Strong interpersonal and relationship management skills, with the ability to build trust and engage effectively with high‑value customers.
Excellent communication skills—able to tailor messaging for both technical and non‑technical audiences, and present solution outcomes with clarity.
Skilled in managing conflict and navigating complex conversations while maintaining professionalism and protecting the TransUnion brand.
Confident leading customer engagements and cross‑functional collaboration, fostering shared ownership and alignment.
Highly adaptable—able to shift between strategic thinking and hands‑on problem solving in a dynamic, fast‑paced environment.
Strong sense of accountability, attention to detail, and organizational discipline—able to manage multiple priorities with composure.
Customer‑centric and proactive, with a continuous improvement mindset and a natural curiosity to deepen expertise and drive value.
Impact You'll Make
Own the end‑to‑end delivery of batch data solutions—from customer engagement and requirements gathering to solution configuration, validation, and fulfillment.
Build trusted relationships with high‑value customers, acting as a strategic advisor and ensuring solutions deliver measurable business value.
Collaborate with sales, product, and technology teams to define, configure, and deliver solutions that meet both operational and strategic needs.
Manage a portfolio of diverse solution delivery projects, balancing priorities, timelines, and stakeholder expectations.
Guide customers through platform transitions and evolving capabilities, ensuring smooth adoption and alignment with business goals.
Act as a subject‑matter expert—translating complex requirements, advising on compliance risks, and supporting internal and external stakeholders.
Drive continuous improvement by identifying process gaps, leading internal initiatives, and contributing to operational efficiency and innovation.
Handle escalations with professionalism, resolving issues effectively while maintaining customer confidence and protecting TransUnion's reputation.
Operate within governance and compliance frameworks, ensuring all solution activities meet regulatory and internal standards.
Benefits TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non‑exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long‑term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.
Pay Scale The U.S. base salary range for this position is $72,300.00 - $105,000.00 annually. The salary range reflects a reasonable estimate of the range of compensation for this job. Actual compensation is based on careful consideration of additional factors such as education, training, work experience, job‑related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, full‑time non‑sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may also be eligible for long‑term incentives and other payments based on applicable company guidance and plan documents.
Employment Details Senior Level: Mid‑Senior level Employment Type: Full‑time Job Function: Other Industry: Software Development Job Location: Hybrid – requires regular in‑person attendance at an assigned TransUnion office for a minimum of two days a week
Company TransUnion LLC
Equal Opportunity Statement We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity, or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans.
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