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Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

Design Expert, Sales - Interior Define

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank), San Francisco, California, United States, 94199

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Design Expert, Sales - Interior Define Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design‑forward pieces defined by how our customers live and what they love. From sofas and sectionals to chairs and ottomans, every Interior Define piece can be tailored through 125+ fabrics (including performance and pet‑friendly options), 20+ leg styles, and multiple lengths and depths—creating spaces that are definitively theirs.

We are expanding our Interior Define Studio team in San Francisco, CA and seeking a sales‑driven Design Expert to play a critical role in delivering a high‑end, personalized customer experience while driving sales growth. If you're passionate about interior design, thrive in a fast‑paced environment, and love exceeding sales goals, this opportunity is for you.

What You’ll Do

Achieve sales targets: meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.

Client consultations: engage clients both in‑store and virtually, consulting them on furniture selections and design choices tailored to their needs.

Lead the sales process: own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.

Drive sales growth: identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.

Product expertise: master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.

Spatial planning & design mood board creation: work with clients to complete their room design and ensure proper size and fit of all selected furniture pieces. Experience with 2D and 3D design software is a plus.

Follow‑up & retention: maintain proactive and timely communication with clients post‑purchase to ensure their satisfaction and encourage repeat business.

Market engagement: act as a brand ambassador to cultivate a strong community presence in San Francisco, CA and build local customer relationships.

Who You Are

Sales experience: 2‑3 years of experience in sales (preferably in furniture or interior design) and a passion for hitting and exceeding targets.

Interior design experience: experience in the interior design or home furnishings industry; able to create mood boards and floor plans for clients.

Customer‑centric: excel at creating memorable and meaningful customer experiences that result in sales conversions.

Team player: thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.

Goal‑oriented: proven track record of meeting or exceeding sales targets with a consultative selling approach.

Organized & efficient: manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations exceeded.

Tech‑savvy: proficient with tools like Canva, interior design floor‑planning software, and Google Suite; comfortable adapting to new platforms in a tech‑driven environment. CRM experience preferred.

Adaptable: flexible, solutions‑focused, and able to thrive in a fast‑paced, startup‑like setting.

Passionate about design: stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.

Why Join Us

Competitive compensation: on‑target earnings of $85‑100K+ per year (split between base salary and commissions based on performance).

Benefits: PTO, health benefits (medical, dental, vision), 401K, company equity, and employee discounts on furniture and design services.

Growth opportunities: be part of a fast‑growing company that values your professional development and offers opportunities for advancement.

Additional Details

Full‑time position based in our San Francisco Studio, including standard retail hours, and weekend availability.

Role includes standing, bending, and maneuvering in the studio to assist clients and arrange product displays.

Ability to lift up to 50 lbs. and handle furniture items as needed.

At Havenly, we’re committed to diversity and inclusion. We encourage all qualified candidates to apply, even if you don’t meet every requirement. If you’re driven, eager to learn, and passionate about sales and design, we want to hear from you.

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