Blue Cross and Blue Shield of Minnesota
Senior Business Analyst - Provider Relations
Blue Cross and Blue Shield of Minnesota, Eagan, Minnesota, United States
Senior Business Analyst - Provider Relations
About Blue Cross And Blue Shield Of Minnesota
At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you join a culture built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.
The Impact You Will Have Blue Cross Blue Shield MN is looking for a Senior Business Analyst to join our Provider Relations team to drive the enterprise strategy for Stars quality and member experience measures. This is a non-technical business analyst role. In this role, you will lead the current state assessment of provider-based initiatives and member-direct initiatives driving performance in Medicare Stars/Quality and member-experience measures, review Stars/Quality performance data from Data & Analytics, prioritize areas for intervention, work with Provider Relations and business partners across the organization to design and launch initiatives, and manage status reports on related Stars initiatives. You will report to the Director of Medicare Network.
Your Responsibilities
Conduct in-depth research and analysis.
Identify trends, emerging issues and recommend best practices to ensure maximum results and develop metrics.
Document metrics and process changes.
Effectively analyze, design, develop, test, debug, implement, maintain and/or enhance systems through reporting and documentation.
Participate in and coordinate individual projects and related activities to ensure project progress on schedule.
Maintain adequate communication regarding project status, risks, issues, and priorities with sponsors and leadership.
Act as liaison with internal and external partners to identify opportunities and needs and develop implementation plans.
Represent customers or stakeholders while collaborating with business and technical units.
Serve as senior subject matter expert on content, processes, and procedures.
May lead project teams and provide training to lower level staff to achieve project milestones and objectives.
Required Skills And Experience
5+ years of related professional experience. All relevant experience, including work, education, transferable skills, and military experience, will be considered.
Advanced collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications.
Advanced ability to communicate to all levels of management.
Advanced research, analytical and problem solving skills.
Advanced skills in Microsoft Excel, Word, and Access.
Strong ability to make decisions based on analysis and business needs.
Advanced ability to bring a different perspective to situations and challenge the status quo.
Project management skills.
Proven ability to work independently with guidance in complex situations.
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills And Experience
Bachelor's degree
Strong written and verbal communication skills
Background in public health, population health, or healthcare
Experience driving execution on multiple workstreams simultaneously
Familiarity with Medicare Stars or HEDIS measures
Experience in data-driven decision making
Proficiency with PowerPoint and status reporting
Compensation And Benefits Pay Range:
$88,600.00 - $117,400.00 - $146,200.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We Offer a Comprehensive Benefits Package Which May Include
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
Role Designation Hybrid
Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an affirmative action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.
Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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The Impact You Will Have Blue Cross Blue Shield MN is looking for a Senior Business Analyst to join our Provider Relations team to drive the enterprise strategy for Stars quality and member experience measures. This is a non-technical business analyst role. In this role, you will lead the current state assessment of provider-based initiatives and member-direct initiatives driving performance in Medicare Stars/Quality and member-experience measures, review Stars/Quality performance data from Data & Analytics, prioritize areas for intervention, work with Provider Relations and business partners across the organization to design and launch initiatives, and manage status reports on related Stars initiatives. You will report to the Director of Medicare Network.
Your Responsibilities
Conduct in-depth research and analysis.
Identify trends, emerging issues and recommend best practices to ensure maximum results and develop metrics.
Document metrics and process changes.
Effectively analyze, design, develop, test, debug, implement, maintain and/or enhance systems through reporting and documentation.
Participate in and coordinate individual projects and related activities to ensure project progress on schedule.
Maintain adequate communication regarding project status, risks, issues, and priorities with sponsors and leadership.
Act as liaison with internal and external partners to identify opportunities and needs and develop implementation plans.
Represent customers or stakeholders while collaborating with business and technical units.
Serve as senior subject matter expert on content, processes, and procedures.
May lead project teams and provide training to lower level staff to achieve project milestones and objectives.
Required Skills And Experience
5+ years of related professional experience. All relevant experience, including work, education, transferable skills, and military experience, will be considered.
Advanced collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications.
Advanced ability to communicate to all levels of management.
Advanced research, analytical and problem solving skills.
Advanced skills in Microsoft Excel, Word, and Access.
Strong ability to make decisions based on analysis and business needs.
Advanced ability to bring a different perspective to situations and challenge the status quo.
Project management skills.
Proven ability to work independently with guidance in complex situations.
High school diploma (or equivalency) and legal authorization to work in the U.S.
Preferred Skills And Experience
Bachelor's degree
Strong written and verbal communication skills
Background in public health, population health, or healthcare
Experience driving execution on multiple workstreams simultaneously
Familiarity with Medicare Stars or HEDIS measures
Experience in data-driven decision making
Proficiency with PowerPoint and status reporting
Compensation And Benefits Pay Range:
$88,600.00 - $117,400.00 - $146,200.00 Annual Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We Offer a Comprehensive Benefits Package Which May Include
Medical, dental, and vision insurance
Life insurance
401k
Paid Time Off (PTO)
Volunteer Paid Time Off (VPTO)
And more
Role Designation Hybrid
Anchored in Connection Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.
Equal Employment Opportunity Statement At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an affirmative action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.
Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
#J-18808-Ljbffr