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SS&C Technologies

Site Reliability Engineer (SRE)

SS&C Technologies, Lexington, New York, United States

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Site Reliability Engineer (SRE) SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with 27,000+ employees across 35 countries. Over 20,000 financial and healthcare organizations rely on SS&C for expertise, scale, and technology.

Locations:

San Francisco, CA / Boston, MA / New York / Denver, CO / Dallas, TX – Hybrid

About The Role The Site Reliability Engineer (SRE) leads technology teams to deliver scalable, resilient, and secure infrastructure platforms and services. The role enables SS&C’s global business units to innovate, accelerate application modernization, and manage technical debt while embedding reliability, automation, and compliance into every product.

Why You Will Love It Here!

Flexibility: Hybrid work model and business‑casual dress code, including jeans

Your Future: 401(k) matching program and professional development reimbursement

Work/Life Balance: Flexible personal/vacation time off, sick leave, and paid holidays

Well‑being: Medical, dental, vision, employee assistance program, and parental leave

Diversity & Inclusion: Commitment to celebrating diverse backgrounds, talents, and experiences

Training: Hands‑on, team‑customized learning including SS&C University

Perks: Discounts on fitness clubs, travel, and more

What You Will Get To Do

Collaborate with Technology Infrastructure teams to build and operate reusable, cloud‑native platforms that abstract complexity and accelerate delivery while incorporating reliability from design through operations.

Work with business units and technical teams to improve application availability, observability, and reliability as applications migrate to the private cloud.

Enhance platform reliability through automatic problem detection, self‑healing systems, and well‑architected notification and escalation protocols.

Use SLOs, SLIs, and KPIs to guide prioritization, measure impact, and drive continuous improvement.

Eliminate toil using intelligent automation and agentic workflows.

Conduct blameless retrospectives and share learnings across the organization.

Foster a culture of ownership, positive thinking, and continuous learning while remaining grounded in practicality, experimentation, and engineering excellence.

Integrate DevSecOps, zero‑trust principles, and policy‑as‑code into every pipeline.

Produce and promote Architecture Decision Records (ADRs) and Cloud Well‑Architected Frameworks that business units can adopt to improve technology standardization.

Maintain 24×5 active coverage with seamless regional handoffs and weekend escalation protocols.

What You Will Bring

5+ years of professional experience in an SRE role, with 3+ years in financial services or another regulated industry preferred.

Minimum bachelor’s degree in Computer Science, Engineering, or related field.

Proven expertise in architecting, designing, and operating private cloud environments (e.g., VMware, OpenStack, Kubernetes) at micro to global scale.

Hands‑on experience building, deploying, and operating infrastructure‑as‑code platforms, CI/CD pipelines, and observability platforms (e.g., Prometheus, Splunk).

Strong understanding of modern systems reliability standards and practices, including establishing KPIs, monitoring and reporting on SLAs/SLOs, and deriving actionable insights.

Familiarity with financial‑services regulatory frameworks and their impact on infrastructure design and operations.

Experience with financial‑grade network segmentation, micro‑segmentation, and zero‑trust architecture.

Certifications such as TOGAF, AWS Certified Solutions Architect, VMware VCP, or Red Hat Certified Architect are a plus.

Familiarity with ISO 27001, NIST 800‑53, and other security frameworks is a plus.

Our Expectations

Outstanding organization, project‑management skills, and attention to detail with a proven track record of effective decision‑making and problem‑solving.

Tenacious problem solver and continuous learner who can make routine decisions, solve complex problems, and adapt to new technologies in a fast‑paced, complex, and demanding environment.

Powerful verbal and written communicator, able to articulate concepts and ideas, break through barriers, engage and encourage people, and work effectively with others under pressure.

Quickly establish credibility with multiple technical stakeholders, including executives, clients, product, engineering, systems, and cybersecurity teams.

Treat confidential information in a discreet and appropriate manner.

Uphold compliance and regulatory requirements.

Demonstrate a commitment to highly professional and ethical standards in a diverse workplace.

Flexibility to work non‑traditional hours as needed, including nights, weekends, and local holidays.

Occasional travel ( Salary Range:

NY $170,000–180,000; Washington $170,000–180,000; California $170,000–180,000; Colorado $150,000–170,000.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.

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