Ethan Allen Global, Inc.
Interior Design Sales Professional - Salt Lake City, UT
Ethan Allen Global, Inc., Salt Lake City, Utah, United States, 84193
Interior Design Sales Professional - Salt Lake City, UT
Named America’s #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state‑of‑the‑art technology with personal service. After more than 90 profitable years in business, we still make about 75 % of our custom‑crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan‑crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long‑lasting relationships with our clients.
General Objectives The Design Consultant works closely with the customer in the design center / studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible, relationship‑based selling environment. Design Consultants are measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be‑Backs, PI, Close Ratio, and Ethan Allen Trade Program).
Essential Duties and Responsibilities
Create design solutions that are consistent with the customer’s preference and budget.
Sell Ethan Allen products and services.
Represent the Ethan Allen brand in all customer interactions; greet customers professionally in the design center to establish rapport, obtain appointments and in‑home consultations. Make home calls to evaluate needs and provide individualized design solutions that close the sale.
Utilize grassroots marketing and a variety of social media platforms to develop and grow business.
Educate customers about the complimentary design service and offer as much or as little design service as desired.
Stay current on design and color trends to create fashionable solutions.
Coordinate with the team to provide exceptional service before and after the sale, promptly informing customers of their order status and any delays.
Participate in all corporate‑sponsored marketing and training programs.
Educate customers on all Ethan Allen sponsored finance options.
Contribute to the development and ongoing upkeep of the design center’s portfolio.
Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for customers.
Enter orders using the retail point‑of‑sale system.
Maintain a neat and orderly design center projection.
Work with the Design Center Leader and Design Consultants to develop business and grassroots marketing plans, monitor effectiveness, and modify plans as needed.
Utilize technology such as 3‑D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
Use appropriate social media (Facebook, Instagram, LinkedIn, etc.) to heighten own presence and Ethan Allen’s presence and build a network in the market.
Perform any other duties as required.
Knowledge, Skills, & Abilities
Bachelor’s degree or equivalent in a design‑related field with at least one year of practical interior‑design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Excellent listening, written and oral communication skills.
Understanding of how to utilize social media and grassroots marketing to develop a book of business; proven experience preferred.
Valid driver’s license and ability to travel during business hours.
Intermediate skill competency using digital floor‑planning technology (3‑D applications a plus).
Experience using interactive technology to view design concepts (augmented reality, virtual reality, visualization tools).
Willingness and capability to learn new technologies.
Compensation and Earnings Design Consultants earn a minimum annual recoverable draw of $27,300, with potential earnings of $70,000 to $115,000+ annually for experienced consultants, and top writers earning up to $200,000 per year.
Benefits Ethan Allen offers a variety of benefits including 401(k) with employer contributions; multiple medical plans with prescription drug coverage; Health Savings Account; dental, vision; Group Term Life & AD&D; supplemental group term life; dependent group term life; short and long‑term disability (full‑time only); business travel accident life; flexible spending accounts for health care and dependent care; commuter savings; voluntary whole life and critical care; accident insurance; and an employee assistance program.
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General Objectives The Design Consultant works closely with the customer in the design center / studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible, relationship‑based selling environment. Design Consultants are measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be‑Backs, PI, Close Ratio, and Ethan Allen Trade Program).
Essential Duties and Responsibilities
Create design solutions that are consistent with the customer’s preference and budget.
Sell Ethan Allen products and services.
Represent the Ethan Allen brand in all customer interactions; greet customers professionally in the design center to establish rapport, obtain appointments and in‑home consultations. Make home calls to evaluate needs and provide individualized design solutions that close the sale.
Utilize grassroots marketing and a variety of social media platforms to develop and grow business.
Educate customers about the complimentary design service and offer as much or as little design service as desired.
Stay current on design and color trends to create fashionable solutions.
Coordinate with the team to provide exceptional service before and after the sale, promptly informing customers of their order status and any delays.
Participate in all corporate‑sponsored marketing and training programs.
Educate customers on all Ethan Allen sponsored finance options.
Contribute to the development and ongoing upkeep of the design center’s portfolio.
Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for customers.
Enter orders using the retail point‑of‑sale system.
Maintain a neat and orderly design center projection.
Work with the Design Center Leader and Design Consultants to develop business and grassroots marketing plans, monitor effectiveness, and modify plans as needed.
Utilize technology such as 3‑D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients.
Use appropriate social media (Facebook, Instagram, LinkedIn, etc.) to heighten own presence and Ethan Allen’s presence and build a network in the market.
Perform any other duties as required.
Knowledge, Skills, & Abilities
Bachelor’s degree or equivalent in a design‑related field with at least one year of practical interior‑design experience.
Broad knowledge of interior design and effective sales techniques.
Working knowledge of online sales and design tools.
Excellent listening, written and oral communication skills.
Understanding of how to utilize social media and grassroots marketing to develop a book of business; proven experience preferred.
Valid driver’s license and ability to travel during business hours.
Intermediate skill competency using digital floor‑planning technology (3‑D applications a plus).
Experience using interactive technology to view design concepts (augmented reality, virtual reality, visualization tools).
Willingness and capability to learn new technologies.
Compensation and Earnings Design Consultants earn a minimum annual recoverable draw of $27,300, with potential earnings of $70,000 to $115,000+ annually for experienced consultants, and top writers earning up to $200,000 per year.
Benefits Ethan Allen offers a variety of benefits including 401(k) with employer contributions; multiple medical plans with prescription drug coverage; Health Savings Account; dental, vision; Group Term Life & AD&D; supplemental group term life; dependent group term life; short and long‑term disability (full‑time only); business travel accident life; flexible spending accounts for health care and dependent care; commuter savings; voluntary whole life and critical care; accident insurance; and an employee assistance program.
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