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Remarcable

IT Systems & Security Administrator

Remarcable, Omaha, Nebraska, us, 68197

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IT Systems & Security Administrator

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Remarcable

Base pay range $70,000.00/yr - $90,000.00/yr

Remarcable, Inc. is seeking an organized and hands‑on IT Systems & Security Administrator for our fast‑growing SaaS company. This high‑impact role supports our internal team’s (primarily macOS) technology needs. You will manage IT infrastructure, hardware and software provisioning, respond to help desk requests, and collaborate on cybersecurity and compliance initiatives. Reporting to the Operations Manager, the role is in‑person at our office in Omaha, NE.

The ideal candidate is a proven problem solver who is proactive, responsive, and familiar with Mac and Windows environments, Microsoft 365, and cybersecurity standards. As our first IT hire, the experience you bring will help shape our IT support structure.

Key Responsibilities

Device Management & Provisioning: Set up and manage Macs and Windows laptops, ensure proper onboarding/offboarding of users.

Office & Network Infrastructure: Maintain office network (Wi‑Fi, firewalls, printers, conference room setups); troubleshoot connectivity issues.

Software & License Management: Administer licenses for SaaS platforms (Microsoft 365, Salesforce, etc.).

Identity & Access Management: Manage user accounts, SSO, MFA, and identity policies across tools.

Cybersecurity & Compliance: Partner with Engineering to manage endpoint protection, implement policies using MDM and Microsoft Purview, and support SOC 2/ISO 27001 readiness.

Vendor Management: Coordinate with IT vendors, ISPs, and software providers.

Documentation & Process Building: Create IT policies, user guides, and knowledge base articles.

Ad Hoc Support: Provide tech support for employees and troubleshoot productivity tools.

Who You Are

3+ years of IT generalist experience, ideally in a cloud‑first or SaaS startup environment.

An associate degree (or higher) in Computer Science, Information Technology, System Administration, or a closely related field, is preferred.

Strong experience with macOS and Windows device management (Jamf & Intune).

High familiarity with Microsoft 365 administration and SSO (Teams, SharePoint, and Azure AD).

Working knowledge of networking (Wi‑Fi, DHCP, DNS, firewalls).

Experience implementing or supporting cybersecurity programs (endpoint protection, access controls, phishing defense using Jamf, Defender, Purview).

Familiarity with IT ticketing systems and basic troubleshooting for Mac and PC environments.

Excellent organizational and communication skills with a customer‑first mindset.

Comfortable working independently and building IT processes from scratch.

Experience supporting compliance frameworks like SOC 2 is a plus, as is scripting experience (PowerShell, Bash, etc.).

Certifications that support the above skills, such as those from CompTIA or Microsoft, would also be a plus.

Who We Are Remarcable is a cloud‑based platform helping electrical contractors and distributors streamline purchasing and tool management. With dual‑functionality applications and direct integrations into contractor accounting systems, our platform enhances communication, simplifies workflows, and brings visibility to every stage of the procurement process. Our team consists of experts from across the electrical and distribution industries, working together to modernize the way contractors and suppliers do business.

Our Mission To drive technology adoption in construction and deliver better efficiency, visibility, and communication to our customers.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Information Technology

Industries Software Development

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