KPMG US
Lead Engineer I, ITOM– Discovery & Service Mapping
KPMG US, Birmingham, Alabama, United States, 35275
Lead Engineer I, ITOM – Discovery & Service Mapping
Join our Digital Nexus technology organization as a hybrid Lead Engineer I, ITOM – Discovery & Service Mapping. Seniority & Details
Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
General Business Overview
KPMG provides audit, tax and advisory services for organizations in today's most important industries. We are seeking a Lead Engineer to support, enhance and maintain ServiceNow Discovery and Service Mapping capabilities in a hybrid work environment. Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services. Host Discovery workshops and design work sessions to obtain requirement clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies. Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting. Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE). Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation. Perform regular health checks and operational reviews of Service Maps and Discovery error trackers to identify incomplete mappings, broken dependencies or other discrepancies and issues requiring remediation. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment. Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations. Bachelor's degree from an accredited college or university is preferred. Deep functional and technical knowledge of data services, including integration with third-party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, GCP). Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance). Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB. Strong organizational skills and ability to work on multiple projects simultaneously. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). We offer a comprehensive, competitive benefits package, including medical, dental, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year during which employees are not required to use Personal Time Off: one at year end and one around the July 4th holiday. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status or any other category protected by applicable federal, state or local laws.
#J-18808-Ljbffr
Join our Digital Nexus technology organization as a hybrid Lead Engineer I, ITOM – Discovery & Service Mapping. Seniority & Details
Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
General Business Overview
KPMG provides audit, tax and advisory services for organizations in today's most important industries. We are seeking a Lead Engineer to support, enhance and maintain ServiceNow Discovery and Service Mapping capabilities in a hybrid work environment. Responsibilities
Support, enhance and maintain the ServiceNow Discovery and Service Mapping capabilities to ensure accurate population of infrastructure and application services. Host Discovery workshops and design work sessions to obtain requirement clarity regarding added technology components and how current settings support Discovery capabilities for new onboarded technologies. Execute deep technical configuration and scripting for ServiceNow ITOM: Discovery patterns, schedules, probes, and sensors, MID Server troubleshooting. Ensure efficient reconciliation and avoidance of CI duplication through effective identifiers and data policies such as Identification Reconciliation Engine (IRE). Lead the build out, attestation, refinement, and troubleshooting of Service Maps to ensure accurate representation. Perform regular health checks and operational reviews of Service Maps and Discovery error trackers to identify incomplete mappings, broken dependencies or other discrepancies and issues requiring remediation. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment. Qualifications
Minimum six years of proven experience with CMDB, Discovery and Service Mapping Operations. Bachelor's degree from an accredited college or university is preferred. Deep functional and technical knowledge of data services, including integration with third-party sources (SCCM, JAMF, Solarwinds), familiarity with cloud infrastructure (AWS, Azure, GCP). Experience with Identification Reconciliation Engine (IRE), Service Graph Connectors, MID Server management (strong troubleshooting skills with MID Servers, connectivity, and system performance). Understanding of IT Asset Management (ITAM) and Vulnerability Response principles and their integration with CMDB. Strong organizational skills and ability to work on multiple projects simultaneously. Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). We offer a comprehensive, competitive benefits package, including medical, dental, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year during which employees are not required to use Personal Time Off: one at year end and one around the July 4th holiday. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status or any other category protected by applicable federal, state or local laws.
#J-18808-Ljbffr