WEX
About the Role / Team
The Fraud Analytics and Strategy team is responsible for financial crime detection and prevention. We are a data-driven team focused on optimizing the performance of our fraud detection tools and leveraging advanced analytics and a robust risk mitigation framework to protect our customers and the business from financial crime. The Transaction Monitoring Manager is responsible for day-to-day operational execution and managing short-term strategic goals and objectives. This role manages the strategic and tactical implementation of transactional monitoring defenses to detect and prevent fraud across commercial credit card products, and it owns the management and optimization of detection systems focused on spend behavior, merchant risk, velocity controls, and geolocation monitoring. The Manager is expected to focus mainly on day-to-day operational execution, contributing to mid-range goals. The ideal time spent for a Manager is 20% strategic, 50% tactical, 30% transactional. How You Will Make An Impact
System Ownership and Optimization
Manage and enhance transaction monitoring platforms and detection logic for commercial credit card fraud prevention. Design, test, and deploy rules and risk models to detect a broad range of fraud vectors. Optimize authorization-level and post-transaction rules to reduce false positives while maximizing fraud capture. Collaborate with Fraud Operations, Engineering and Vendors to support performance enhancements, system updates and incident resolution.
Strategy and Fraud Policy Development
Develop and refine fraud-detection policies based on merchant category codes, spend patterns, transaction velocity and geographic risk indicators. Incorporate external threat intelligence, fraud loss trends and investigative insights into policy decisions. Conduct root‑cause analysis of fraud cases/events to continuously improve coverage and execute timely mitigation strategies. Develop and manage operational initiatives to deliver tactical results.
Data-Driven Analysis and Reporting
Partner with analytics teams to evaluate fraud loss performance, rule efficiency and alert-to-case conversion rates. Analyze portfolio behavior to identify anomalies, emerging threats and areas for improvement. Drive iterative strategy changes using performance data, business context and customer impact assessments. Monitor system key performance indicators and recommend necessary improvements.
Cross-Functional Collaboration and Leadership
Manage a team focused on short-term strategic goals and operational unit objectives. Collaborate with Fraud Ops, Engineering, Product and Vendors to ensure fraud controls align with technical capabilities and business goals. Lead stakeholder conversations on fraud risk exposure and mitigation tactics. Support system migrations, product expansions and vendor onboarding efforts from a fraud-strategy lens.
Early Success Expectations (First 100 Days)
Improve capture rate of transaction-based fraud by 3%. Decrease false positive alerts by 3%. Build strong relationships with Fraud Operations, Analytics and Product teams. Gain a comprehensive understanding of commercial card products and WEX detection architecture. Experience You Will Bring
Bachelor’s or Master’s degree in a relevant field (e.g., Industrial Engineering, Data Analytics, Risk Management). Typically 7-10 years of industry or product experience. A minimum of 3+ years of management/supervisory experience. 5+ years of experience in fraud strategy or transaction monitoring for credit/debit products expected. Hands-on experience managing detection rules and systems (e.g., Datavisor, Actimize, Falcon or similar platforms) required. Prior experience in payments, fintech or financial services highly preferred. Skills & Attributes
Solid understanding of fraud vectors in the commercial payments space, including merchant risk and card authorization logic. Advanced data analysis skills: Proficient in SQL, Tableau, Python, Snowflake etc. Proven ability to build and manage fraud rules and detection policies. Ability to design effective risk controls that balance fraud mitigation and customer experience. Strong communication, project management and stakeholder collaboration skills. Experience in payment networks (e.g., Mastercard, Visa) and knowledge of fraud reporting frameworks a plus. Experience with machine learning or AI-powered fraud models preferred. The base pay range for this position is $113,000.00 – $150,000.00. Base pay is one component of WEX's total compensation package. Non-sales roles are typically eligible for a quarterly or annual bonus based on role and applicable plan. WEX's comprehensive and market-competitive benefits include health, dental and vision insurance, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement and more. For more information, see the About Us section.
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The Fraud Analytics and Strategy team is responsible for financial crime detection and prevention. We are a data-driven team focused on optimizing the performance of our fraud detection tools and leveraging advanced analytics and a robust risk mitigation framework to protect our customers and the business from financial crime. The Transaction Monitoring Manager is responsible for day-to-day operational execution and managing short-term strategic goals and objectives. This role manages the strategic and tactical implementation of transactional monitoring defenses to detect and prevent fraud across commercial credit card products, and it owns the management and optimization of detection systems focused on spend behavior, merchant risk, velocity controls, and geolocation monitoring. The Manager is expected to focus mainly on day-to-day operational execution, contributing to mid-range goals. The ideal time spent for a Manager is 20% strategic, 50% tactical, 30% transactional. How You Will Make An Impact
System Ownership and Optimization
Manage and enhance transaction monitoring platforms and detection logic for commercial credit card fraud prevention. Design, test, and deploy rules and risk models to detect a broad range of fraud vectors. Optimize authorization-level and post-transaction rules to reduce false positives while maximizing fraud capture. Collaborate with Fraud Operations, Engineering and Vendors to support performance enhancements, system updates and incident resolution.
Strategy and Fraud Policy Development
Develop and refine fraud-detection policies based on merchant category codes, spend patterns, transaction velocity and geographic risk indicators. Incorporate external threat intelligence, fraud loss trends and investigative insights into policy decisions. Conduct root‑cause analysis of fraud cases/events to continuously improve coverage and execute timely mitigation strategies. Develop and manage operational initiatives to deliver tactical results.
Data-Driven Analysis and Reporting
Partner with analytics teams to evaluate fraud loss performance, rule efficiency and alert-to-case conversion rates. Analyze portfolio behavior to identify anomalies, emerging threats and areas for improvement. Drive iterative strategy changes using performance data, business context and customer impact assessments. Monitor system key performance indicators and recommend necessary improvements.
Cross-Functional Collaboration and Leadership
Manage a team focused on short-term strategic goals and operational unit objectives. Collaborate with Fraud Ops, Engineering, Product and Vendors to ensure fraud controls align with technical capabilities and business goals. Lead stakeholder conversations on fraud risk exposure and mitigation tactics. Support system migrations, product expansions and vendor onboarding efforts from a fraud-strategy lens.
Early Success Expectations (First 100 Days)
Improve capture rate of transaction-based fraud by 3%. Decrease false positive alerts by 3%. Build strong relationships with Fraud Operations, Analytics and Product teams. Gain a comprehensive understanding of commercial card products and WEX detection architecture. Experience You Will Bring
Bachelor’s or Master’s degree in a relevant field (e.g., Industrial Engineering, Data Analytics, Risk Management). Typically 7-10 years of industry or product experience. A minimum of 3+ years of management/supervisory experience. 5+ years of experience in fraud strategy or transaction monitoring for credit/debit products expected. Hands-on experience managing detection rules and systems (e.g., Datavisor, Actimize, Falcon or similar platforms) required. Prior experience in payments, fintech or financial services highly preferred. Skills & Attributes
Solid understanding of fraud vectors in the commercial payments space, including merchant risk and card authorization logic. Advanced data analysis skills: Proficient in SQL, Tableau, Python, Snowflake etc. Proven ability to build and manage fraud rules and detection policies. Ability to design effective risk controls that balance fraud mitigation and customer experience. Strong communication, project management and stakeholder collaboration skills. Experience in payment networks (e.g., Mastercard, Visa) and knowledge of fraud reporting frameworks a plus. Experience with machine learning or AI-powered fraud models preferred. The base pay range for this position is $113,000.00 – $150,000.00. Base pay is one component of WEX's total compensation package. Non-sales roles are typically eligible for a quarterly or annual bonus based on role and applicable plan. WEX's comprehensive and market-competitive benefits include health, dental and vision insurance, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement and more. For more information, see the About Us section.
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