Beckman Coulter
Beckman Coulter Diagnostics is seeking a
Field Service Engineer Emilia Romagna , who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. The role requires the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions. Communicates effectively and builds empathy with the customer, colleagues and collaborators.
Key Responsibilities
Provide Technical Customer support, on-site assistance to our hospital customers, with occasional weekend and overnight support
Escalate complex issues to higher level of technical support
Respond to customer support calls within an assigned territory
Key Requirements
Bachelor’s degree in Engineering is preferred or Biotech Technical/Electronic Secondary School Diploma
Open to travel in Emilia Romagna, driving license is mandatory
Good communication and interpersonal skills in English and Italian
Able to work autonomously, while being a team player
Beckman Coulter is part of
Danaher Corporation , a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
Location: Reggio nell\'Emilia, Emilia-Romagna, Italy
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Medical Equipment Manufacturing
#J-18808-Ljbffr
Field Service Engineer Emilia Romagna , who will have the possibility to conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory. The role requires the ability to utilize critical thinking and analysis to make decisions, solve problems and implement solutions. Communicates effectively and builds empathy with the customer, colleagues and collaborators.
Key Responsibilities
Provide Technical Customer support, on-site assistance to our hospital customers, with occasional weekend and overnight support
Escalate complex issues to higher level of technical support
Respond to customer support calls within an assigned territory
Key Requirements
Bachelor’s degree in Engineering is preferred or Biotech Technical/Electronic Secondary School Diploma
Open to travel in Emilia Romagna, driving license is mandatory
Good communication and interpersonal skills in English and Italian
Able to work autonomously, while being a team player
Beckman Coulter is part of
Danaher Corporation , a global science & technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world class brands are leaders in life sciences, medical diagnostics, environmental and applied solutions. Our globally diverse team of 71,000 associates is united by the Danaher Business System, which serves as our competitive advantage. We generated $19.9B in revenue last year. We are ranked #162 on the Fortune 500 and our stock has outperformed the S&P 500 by more than 5,200% over 25 years.
Location: Reggio nell\'Emilia, Emilia-Romagna, Italy
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Medical Equipment Manufacturing
#J-18808-Ljbffr