Brookdale Senior Living
District Director of Sales
Brookdale Senior Living, Brentwood, California, United States, 94513
Overview
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment. Certifications, Licenses, and Other Special Requirements Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers\' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Talk or hear Ability to lift: up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace. Overview of district responsibilities: Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district. Key activities include successfully managing sales performance within the assigned district, monitoring occupancy trends, leading district alignment around competitive positioning and marketing plans, and achieving occupancy and revenue goals. Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without resource duplication. Assists in interviewing and hiring of all sales staff in their portfolio of communities. Partners with Training and Development, Human Resources, and Operations in recruitment, hiring, evaluating, and disciplining of all sales positions within the district. Ensures onboarding of new sales hires and monitors their skill growth during onboarding. Supports achievement of professional growth milestones for new sales hires. Oversees the marketing plan and budget for the district and collaborates with the marketing team on near and long-range plans. Develops sales plans that align to marketing activities and objectives. Assesses local markets and competitive positioning and advises on pricing and incentives. Monitors performance reports and coaches for improvement. Coordinates skill training and reinforcement to address gaps. Conducts coaching observations and visits each community within the district. Partners with on-site sales teams and Executive Directors to execute sales and lead generation programs. Educates and supports partners about sales programs. Consistently executes established sales processes and maintains knowledge of lead management and sales dashboards. Adheres to reporting deadlines and promotes the company positively. Serves as a consensus builder among community Sales and Operations teams. Note
This job description represents an overview of responsibilities and is not a comprehensive list. Associates should perform duties as assigned by their supervisor.
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Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience Bachelor's Degree in marketing, business or related field from accredited college or university. Has experience in sales process, promoting/selling related products and referral development, and knowledge of sales coaching and sales team performance management. Minimum of 5 to 10 years of successful sales experience, preferably in senior housing industry, medical or pharmaceutical sales sectors. Ability to effectively manage time and tasks in a dynamic environment. Certifications, Licenses, and Other Special Requirements Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Up to 70% travel. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services to include marketing strategy and tactics, sales techniques, and sales control systems. Knowledge of Medicare and Medicaid regulations to include applicable processes for the product line(s) being sold. Knowledge of state regulations impacting or directing the delivery of services. Ability to operate smartphones, personal computers and related software. Ability to effectively manage time, tasks and projects in a dynamic environment is required. Ability to build trust and act honestly in relationships with others. Ability to assess and understand customers\' expectations, needs and circumstances. Ability to work effectively with diverse personalities and to treat people with dignity, respect, fairness and maturity. Ability to effectively listen and communicate verbally and in writing is essential. Physical Demands and Working Conditions Standing Walking Sitting Use hands and fingers to handle or feel Reach with hands and arms Talk or hear Ability to lift: up to 25 pounds Vision Requires interaction with co-workers, residents or vendors Occasional weekend, evening or night work if needed to ensure shift coverage Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace. Overview of district responsibilities: Oversees and directs the sales efforts for multiple communities and products within district, major markets, networks and stand-alone communities. Responsible and accountable for meeting and exceeding the occupancy and revenue goals. Supports the professional development of community sales associates and provides coaching related to selling skills, pipeline management and sales execution. Fosters a strong sales performance culture across the district. Key activities include successfully managing sales performance within the assigned district, monitoring occupancy trends, leading district alignment around competitive positioning and marketing plans, and achieving occupancy and revenue goals. Leads and develops the team of community sales associates and business development professionals within the district. Oversees creation of district business development and lead generation plans, ensuring coordination between communities to provide optimum results without resource duplication. Assists in interviewing and hiring of all sales staff in their portfolio of communities. Partners with Training and Development, Human Resources, and Operations in recruitment, hiring, evaluating, and disciplining of all sales positions within the district. Ensures onboarding of new sales hires and monitors their skill growth during onboarding. Supports achievement of professional growth milestones for new sales hires. Oversees the marketing plan and budget for the district and collaborates with the marketing team on near and long-range plans. Develops sales plans that align to marketing activities and objectives. Assesses local markets and competitive positioning and advises on pricing and incentives. Monitors performance reports and coaches for improvement. Coordinates skill training and reinforcement to address gaps. Conducts coaching observations and visits each community within the district. Partners with on-site sales teams and Executive Directors to execute sales and lead generation programs. Educates and supports partners about sales programs. Consistently executes established sales processes and maintains knowledge of lead management and sales dashboards. Adheres to reporting deadlines and promotes the company positively. Serves as a consensus builder among community Sales and Operations teams. Note
This job description represents an overview of responsibilities and is not a comprehensive list. Associates should perform duties as assigned by their supervisor.
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