Ridgeview
Overview
Patient Access Rep — Ridgeview Base pay range: $18.89/hr - $28.03/hr Brief Description
Purpose of Job: This position is responsible for complete and accurate pre-registration and registration of various patient types, including inpatient admissions, outpatient, emergency services, and same day surgeries at multiple locations. Job Functions
Efficiently registers patients, in person or via phone, capturing and verifying all required information to identify the patient, contact the patient, and ensure proper reimbursement for services on initial claim submission. Assigns the appropriate Guarantor for each patient. Ensures patients receive necessary disclosures, privacy information, and signs the Consent to Treat documentation. Verifies insurance eligibility and benefit information using real time eligibility; reviews insurer responses and takes appropriate action to ensure proper insurance plan and billing address in the system. Completes the MSQ, as appropriate, for patients with Medicare. Collects financial obligations from patients and provides financial counseling and/or estimates when appropriate. Reconciles and performs end of day cashier duties. Works with internal staff and third party payers to obtain information necessary for the registration. Assists and refers internal and external customers to proper resources for questions. Provides professional and courteous customer service to internal and external customers. Adheres to strict confidentiality when handling patient information. Meets established quality and productivity standards/requirements. Performs other duties as assigned. Minimum Education/Work Experience
High school graduate or equivalent 1-2 years previous healthcare experience Familiar with medical terminology Strong customer service experience Knowledge/Skills/Abilities
Ability to effectively handle high-stress fast paced environment Ability to meet and maintain the necessary background checks as aligned with position functions Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions Ability to multi-task and maintain high attention to detail Ability to perform basic math functions and count money Ability to serve patients in a friendly and efficient manner Knowledge of basic computer functions and Microsoft Office applications Ability to work autonomously and as part of a team Ability to respond appropriately to unpredictable situations and diverse patient populations Capable of making independent decisions with strong critical thinking and problem solving skills Ability to communicate in English for written and verbal correspondence to complete job functions Preferred Qualifications
Post-secondary education in a related field Bilingual Physical Demands
Link to Employee Health Physical Demands Compensation
Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials. Benefits
Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available. Summary
This position is a .6 FTE working every other weekend. Start times vary from 2:00pm to 3:00pm. You will work in our Emergency Department and Imaging Department Registration Desks at both our Waconia and Chaska locations. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr
Patient Access Rep — Ridgeview Base pay range: $18.89/hr - $28.03/hr Brief Description
Purpose of Job: This position is responsible for complete and accurate pre-registration and registration of various patient types, including inpatient admissions, outpatient, emergency services, and same day surgeries at multiple locations. Job Functions
Efficiently registers patients, in person or via phone, capturing and verifying all required information to identify the patient, contact the patient, and ensure proper reimbursement for services on initial claim submission. Assigns the appropriate Guarantor for each patient. Ensures patients receive necessary disclosures, privacy information, and signs the Consent to Treat documentation. Verifies insurance eligibility and benefit information using real time eligibility; reviews insurer responses and takes appropriate action to ensure proper insurance plan and billing address in the system. Completes the MSQ, as appropriate, for patients with Medicare. Collects financial obligations from patients and provides financial counseling and/or estimates when appropriate. Reconciles and performs end of day cashier duties. Works with internal staff and third party payers to obtain information necessary for the registration. Assists and refers internal and external customers to proper resources for questions. Provides professional and courteous customer service to internal and external customers. Adheres to strict confidentiality when handling patient information. Meets established quality and productivity standards/requirements. Performs other duties as assigned. Minimum Education/Work Experience
High school graduate or equivalent 1-2 years previous healthcare experience Familiar with medical terminology Strong customer service experience Knowledge/Skills/Abilities
Ability to effectively handle high-stress fast paced environment Ability to meet and maintain the necessary background checks as aligned with position functions Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions Ability to multi-task and maintain high attention to detail Ability to perform basic math functions and count money Ability to serve patients in a friendly and efficient manner Knowledge of basic computer functions and Microsoft Office applications Ability to work autonomously and as part of a team Ability to respond appropriately to unpredictable situations and diverse patient populations Capable of making independent decisions with strong critical thinking and problem solving skills Ability to communicate in English for written and verbal correspondence to complete job functions Preferred Qualifications
Post-secondary education in a related field Bilingual Physical Demands
Link to Employee Health Physical Demands Compensation
Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials. Benefits
Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families. Click here to view the benefits available. Summary
This position is a .6 FTE working every other weekend. Start times vary from 2:00pm to 3:00pm. You will work in our Emergency Department and Imaging Department Registration Desks at both our Waconia and Chaska locations. Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care
#J-18808-Ljbffr