Deckers Brands
About UGG
At UGG, a division
Deckers
Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the
Deckers
Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales
Leads with Key
s
are critical to the success of our stores. As a Sales
Lead with Keys
,
it’s your job to create the best possible customer experience
.
You
stay current in your knowledge of all productions, promotions and marketing initiatives in order to
engage with our customers and
best
respon
d
to needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales
Lead with Keys
, you operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Sales
Lead with Key
s
, you create personalized shopping experiences for our customers that drive brand loyalty.
You understand the importance our modeling our Service Training Pro
gr
am
and
y
ou
greet customers prompt
ly
and courteously as they enter the store
. You
ensure that all customer questions are addressed
accurately
and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain
and model
a positive
,
cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to
a
dress code. You
make yourself personally available to all customers in order
provide
exceptional service
to both our in-store customers and those who call on the phone
.
As a Sales
Lead with Keys,
you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for
customers and
merchandize product in accordance with Visual Merchandising standards. You maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales
Lead with Keys
you understand that you are an integral part of a team and you
promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful
workplace
.
Core Competencies As a successful Sales
Lead with Keys,
you know how to: Ensure the highest level of customer service possible
,
as outlined in our Service Training Program
Prioritize brand and product knowledge tr
aining and share this
knowledge in
customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Empower team members through communication and recognition
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Maintain knowledge of current trends and styles
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Key Qualifications Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Exce
llent team building skills
Ability to multi-task in a face-paced
environment
Additional Requirements Flexibility of schedule and hours to meet the needs of the business
Physical ability to stand for extended periods
Proficient in Microsoft Office suite of tools and applications
Valid driver’s license
As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination
on the basis of
race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
#J-18808-Ljbffr
Deckers
Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the
Deckers
Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Sales
Leads with Key
s
are critical to the success of our stores. As a Sales
Lead with Keys
,
it’s your job to create the best possible customer experience
.
You
stay current in your knowledge of all productions, promotions and marketing initiatives in order to
engage with our customers and
best
respon
d
to needs. You also know how to communicate the UGG brand’s sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales
Lead with Keys
, you operate as part of dynamic team and you cooperate to achieve business goals. Description As an UGG Sales
Lead with Key
s
, you create personalized shopping experiences for our customers that drive brand loyalty.
You understand the importance our modeling our Service Training Pro
gr
am
and
y
ou
greet customers prompt
ly
and courteously as they enter the store
. You
ensure that all customer questions are addressed
accurately
and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain
and model
a positive
,
cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to
a
dress code. You
make yourself personally available to all customers in order
provide
exceptional service
to both our in-store customers and those who call on the phone
.
As a Sales
Lead with Keys,
you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for
customers and
merchandize product in accordance with Visual Merchandising standards. You maintain a clean and well-organized back-stock area and employee break area, which includes daily vacuuming, sweeping, and dusting. You practice safety-consciousness and respond to theft in accordance with our policies. As an UGG Sales
Lead with Keys
you understand that you are an integral part of a team and you
promote a positive work environment by recognizing outstanding performance from your team members and maintaining a respectful
workplace
.
Core Competencies As a successful Sales
Lead with Keys,
you know how to: Ensure the highest level of customer service possible
,
as outlined in our Service Training Program
Prioritize brand and product knowledge tr
aining and share this
knowledge in
customer interactions
Communicate effectively with customers, team members, management, and corporate stakeholders
Empower team members through communication and recognition
Contribute to a team and cooperate to achieve goals
Multi-task in a fast-paced environment
Maintain knowledge of current trends and styles
Respond to problem situations with professionalism
Think critically to solve problems and approach challenges with agility
Key Qualifications Two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers
Highly motivated team player and self-starter
Exce
llent team building skills
Ability to multi-task in a face-paced
environment
Additional Requirements Flexibility of schedule and hours to meet the needs of the business
Physical ability to stand for extended periods
Proficient in Microsoft Office suite of tools and applications
Valid driver’s license
As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination
on the basis of
race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
#J-18808-Ljbffr