Medium
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
AtAHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a ServiceNow Technical Consultant, you will utilize your ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team, mentoring associates and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. There is an expectation of at least 25% travel.
Responsibilities
Participate on project teams to deploy solutions on the ServiceNow platform
Participate in development and testing activities on ServiceNow with limited supervision
Participate in the design of complex solutions
Participate in the creation of written deliverables
Participate in client workshops
Participate in client demos and working sessions
Influence direct team members and external customers regarding policies, best practices and procedures
Support senior team members and project leaders
Obtain and maintain certifications with associated qualifications
Contribute to the creation and maintenance of project collateral
Contribute to scoping, planning, and methodology for critical projects
Communicate with external customers involving moderately complex negotiation and explanation of deliverables
Work to influence direct team members and external customers at an operational level regarding policies, practices, and procedures
Qualifications
Strong development skills on the ServiceNow platform (ITSM, SPM, & SecOps preferred)
Moderate skills integrating ServiceNow with third party tools
Strong knowledge on at least one ServiceNow suite
Certifications in CSA, CAD, CIS, & SPM
Strong presentation skills
Strong project and situational awareness
Strong communication skills
Strong attention to detail
Self-starter
Able to travel of at least 25%
Expectations
Seasoned professional individual contributor
Perform core project work with limited supervision
Work on moderate to complex issues
May provide data and situational analysis and in-depth evaluation of a variety of factors
Problem and issues are of moderate scope, are difficult and sometimes complex, and require information gathering and analysis
Can lead written deliverable creation within their area of expertise
Strong working knowledge to own components of a complex solution
Can clearly articulate the scope of the project and work they are tasked to perform
Can articulate how their work relates to the business objectives for the project
Proactively reach out to the project manager with concerns about project overruns
Initiate PCR requests when additional work is being requested
Identify client requests that are out of scope and escalates to the project manager or sales team
$11,000 - $140,000 a year
Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include
Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
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AtAHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a ServiceNow Technical Consultant, you will utilize your ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team, mentoring associates and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. There is an expectation of at least 25% travel.
Responsibilities
Participate on project teams to deploy solutions on the ServiceNow platform
Participate in development and testing activities on ServiceNow with limited supervision
Participate in the design of complex solutions
Participate in the creation of written deliverables
Participate in client workshops
Participate in client demos and working sessions
Influence direct team members and external customers regarding policies, best practices and procedures
Support senior team members and project leaders
Obtain and maintain certifications with associated qualifications
Contribute to the creation and maintenance of project collateral
Contribute to scoping, planning, and methodology for critical projects
Communicate with external customers involving moderately complex negotiation and explanation of deliverables
Work to influence direct team members and external customers at an operational level regarding policies, practices, and procedures
Qualifications
Strong development skills on the ServiceNow platform (ITSM, SPM, & SecOps preferred)
Moderate skills integrating ServiceNow with third party tools
Strong knowledge on at least one ServiceNow suite
Certifications in CSA, CAD, CIS, & SPM
Strong presentation skills
Strong project and situational awareness
Strong communication skills
Strong attention to detail
Self-starter
Able to travel of at least 25%
Expectations
Seasoned professional individual contributor
Perform core project work with limited supervision
Work on moderate to complex issues
May provide data and situational analysis and in-depth evaluation of a variety of factors
Problem and issues are of moderate scope, are difficult and sometimes complex, and require information gathering and analysis
Can lead written deliverable creation within their area of expertise
Strong working knowledge to own components of a complex solution
Can clearly articulate the scope of the project and work they are tasked to perform
Can articulate how their work relates to the business objectives for the project
Proactively reach out to the project manager with concerns about project overruns
Initiate PCR requests when additional work is being requested
Identify client requests that are out of scope and escalates to the project manager or sales team
$11,000 - $140,000 a year
Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include
Medical, Dental, and Vision Insurance
401(k)
Paid company holidays
Paid time off
Paid parental and caregiver leave
Plus more! See benefits for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
#J-18808-Ljbffr