Abridge
Join to apply for the
Clinical Success Director
role at
Abridge .
Our AI‑powered platform was purpose‑built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most – their patients.
This enterprise‑grade technology transforms patient‑clinician conversations into structured clinical notes in real time, with deep EMR integrations. Powered by Linked Evidence and our purpose‑built, auditable AI, we map AI‑generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we set industry standards for responsible deployment across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices in the Mission District (SF), SoHo (NY), and East Liberty (Pittsburgh).
The Role As a Clinical Success Director, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.
What You’ll Do
Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors.
Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap.
Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences.
Develop, monitor, and track end‑user utilization and clinical success metrics to help communicate long‑term impact and value.
Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.
What You’ll Bring
5+ years of experience as a clinician (MD, DO, PA, NP)
Experience with Epic and a deep understanding of clinical documentation workflows
A passion for solving problems and creating new opportunities for clinicians
Proven track record of leading successful initiatives from conception through launch
Ability to build relationships with different layers of an organization, from front‑line staff to executives
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
Experience working with cross‑functional teams in a fast‑paced, startup environment
Up to 20% travel
Why Work at Abridge We’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our culture requires extreme ownership; every employee has the ability to make a meaningful impact.
We provide flexible work hours, inclusive culture, ongoing learning opportunities, and resources to help you thrive and do the best work of your life.
How we take care of Abridgers
Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Comprehensive Health Plans: Medical, Dental, and Vision plans for all full‑time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA‑eligible plan, Abridge also makes monthly contributions to your HSA.
Paid Parental Leave: 16 weeks paid parental leave for all full‑time employees.
401(k) and matching: Contribution matching to help invest in your future.
Pre‑tax Benefits: Access to Flexible Spending Accounts (FSA) and commuter benefits.
Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.
Sabbatical Leave: 30 days of paid sabbatical leave after 5 years of employment.
Compensation and equity: Competitive compensation and equity grants for full time employees.
… and much more!
Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
Staying Safe – Protect Yourself from Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. Learn more about how to protect yourself from these types of fraud by referring to our article.
Compensation Range: $163.2K – $192.6K
#J-18808-Ljbffr
Clinical Success Director
role at
Abridge .
Our AI‑powered platform was purpose‑built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most – their patients.
This enterprise‑grade technology transforms patient‑clinician conversations into structured clinical notes in real time, with deep EMR integrations. Powered by Linked Evidence and our purpose‑built, auditable AI, we map AI‑generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we set industry standards for responsible deployment across health systems.
We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices in the Mission District (SF), SoHo (NY), and East Liberty (Pittsburgh).
The Role As a Clinical Success Director, you will be at the forefront of delivering an exceptional generative AI platform for clinicians. You will collaborate with clients, partners, product managers, designers, machine learners, and healthcare professionals to bring to life products that bridge the gap between clinical conversations and actionable data.
What You’ll Do
Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors.
Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap.
Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences.
Develop, monitor, and track end‑user utilization and clinical success metrics to help communicate long‑term impact and value.
Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more.
What You’ll Bring
5+ years of experience as a clinician (MD, DO, PA, NP)
Experience with Epic and a deep understanding of clinical documentation workflows
A passion for solving problems and creating new opportunities for clinicians
Proven track record of leading successful initiatives from conception through launch
Ability to build relationships with different layers of an organization, from front‑line staff to executives
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
Experience working with cross‑functional teams in a fast‑paced, startup environment
Up to 20% travel
Why Work at Abridge We’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our culture requires extreme ownership; every employee has the ability to make a meaningful impact.
We provide flexible work hours, inclusive culture, ongoing learning opportunities, and resources to help you thrive and do the best work of your life.
How we take care of Abridgers
Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Comprehensive Health Plans: Medical, Dental, and Vision plans for all full‑time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA‑eligible plan, Abridge also makes monthly contributions to your HSA.
Paid Parental Leave: 16 weeks paid parental leave for all full‑time employees.
401(k) and matching: Contribution matching to help invest in your future.
Pre‑tax Benefits: Access to Flexible Spending Accounts (FSA) and commuter benefits.
Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.
Sabbatical Leave: 30 days of paid sabbatical leave after 5 years of employment.
Compensation and equity: Competitive compensation and equity grants for full time employees.
… and much more!
Equal Opportunity Employer Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.
Staying Safe – Protect Yourself from Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. Learn more about how to protect yourself from these types of fraud by referring to our article.
Compensation Range: $163.2K – $192.6K
#J-18808-Ljbffr