Salesforce
Senior Success Architect (MuleSoft) – Salesforce
Join the Salesforce team as a Senior Success Architect focusing on MuleSoft integration solutions. You will drive technical excellence, customer success and product adoption for our strategic customers.
Responsibilities
Become a MuleSoft subject‑matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross‑cloud solutions.
Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
Impact of the Role As a MuleSoft Senior Success Architect, you will have a significant impact on our customers’ success and the growth of our organization. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft’s powerful analytics capabilities.
Collaboration and Teamwork Collaboration is at the core of our success. You will work closely with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions, fostering strong relationships and contributing to the collective success of our teams.
Basic Requirements
A broad perspective on API and integration patterns, use cases, technologies, and trends.
Significant experience as a MuleSoft practitioner, with hands‑on experience in large‑scaled integration deployments.
A recognized and certified MuleSoft expert with deep understanding of the Anypoint Platform.
Expert domain knowledge in performance, scaling, DevOps and containerization including Kubernetes.
Ability to evaluate architecture and infrastructure to uncover technical needs and recommend improvements.
Demonstrated ability to design and optimize business processes using technology and integration.
Ability to serve as a trusted advisor, driving conversations with enterprise architects and business stakeholders.
Ability to advise and mentor diverse teams using influence and adaptive communication strategies.
Comfortable multitasking across parallel work streams.
Strong willingness to dive into new situations, learn quickly, and debate approaches.
Excellent written, presentation and communication skills.
Proactive and self‑starting attitude with ability to manage tasks independently.
Preferred Requirements
Familiarity with micro‑services, cloud architecture and platform considerations.
Experience supporting or troubleshooting scaling and performance issues across distributed systems.
Demonstrated thought leadership through publications, speaking engagements.
Experience leading enterprise‑wide initiatives and managing organizational change.
Experience in a customer‑facing, sales‑aligned role such as professional services consultant, architect, or customer success.
Accommodations If you require assistance due to a disability applying for an open position, please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
EEO Statement Salesforce welcomes diversity and is committed to providing equal opportunities for all applicants. All Employment decisions are based on merit, skills and qualifications without regard to protected classifications.
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Responsibilities
Become a MuleSoft subject‑matter expert for the broader Success Architect organization, including related enterprise architecture concepts, governance and cross‑cloud solutions.
Engage with Signature Success customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to MuleSoft.
Develop delivery and discovery assets aligned with the SA engagement catalog, tailored to the unique needs and opportunities of MuleSoft customers.
Build strong relationships with both internal and external business partners, contributing to broader goals and growth.
Impact of the Role As a MuleSoft Senior Success Architect, you will have a significant impact on our customers’ success and the growth of our organization. Your technical expertise and business acumen will directly influence the technical architecture, performance optimization, and solution design strategies for our Signature Success customers, driving success and business outcomes with MuleSoft’s powerful analytics capabilities.
Collaboration and Teamwork Collaboration is at the core of our success. You will work closely with customers, colleagues, and partners to evaluate technical architecture, optimize performance, and design effective solutions, fostering strong relationships and contributing to the collective success of our teams.
Basic Requirements
A broad perspective on API and integration patterns, use cases, technologies, and trends.
Significant experience as a MuleSoft practitioner, with hands‑on experience in large‑scaled integration deployments.
A recognized and certified MuleSoft expert with deep understanding of the Anypoint Platform.
Expert domain knowledge in performance, scaling, DevOps and containerization including Kubernetes.
Ability to evaluate architecture and infrastructure to uncover technical needs and recommend improvements.
Demonstrated ability to design and optimize business processes using technology and integration.
Ability to serve as a trusted advisor, driving conversations with enterprise architects and business stakeholders.
Ability to advise and mentor diverse teams using influence and adaptive communication strategies.
Comfortable multitasking across parallel work streams.
Strong willingness to dive into new situations, learn quickly, and debate approaches.
Excellent written, presentation and communication skills.
Proactive and self‑starting attitude with ability to manage tasks independently.
Preferred Requirements
Familiarity with micro‑services, cloud architecture and platform considerations.
Experience supporting or troubleshooting scaling and performance issues across distributed systems.
Demonstrated thought leadership through publications, speaking engagements.
Experience leading enterprise‑wide initiatives and managing organizational change.
Experience in a customer‑facing, sales‑aligned role such as professional services consultant, architect, or customer success.
Accommodations If you require assistance due to a disability applying for an open position, please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
EEO Statement Salesforce welcomes diversity and is committed to providing equal opportunities for all applicants. All Employment decisions are based on merit, skills and qualifications without regard to protected classifications.
#J-18808-Ljbffr