Amgen
Executive Director, Customer Analytics
Amgen, Thousand Oaks, California, United States, 91362
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Executive Director, Customer Analytics
role at
Amgen .
Join Amgen’s mission of serving patients. At Amgen, if you feel like you are a part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Responsibilities
Lead teams of secondary analysts to deliver actionable insights for the Amgen US portfolio
Partner with senior business leaders to understand and influence strategic imperatives related to secondary/subnational research and analytics function as a thought partner and encourage evidence‑based decision making, challenging leadership when necessary
Serve as advisor to US leadership by providing unbiased recommendations and trade‑off considerations
Align team members, and allocate resources to reflect business imperatives, with emphasis on productivity and efficiency; develop clear action plans tied to business priorities and gain alignment across the organization
Instill, and reflect, a strong commitment to quality and standards – both in the underlying analytical frameworks and presentations. Ensures final products are well vetted and reliable
Ensure analytics teams have a deep understanding of the business, including the therapeutic area and market dynamics
Thought leadership ensuring broad adoption of best practices and incorporating new methods and tools as appropriate
Exhibit expertise in solving a variety of structured and unstructured problems through relevant analytical approaches and frameworks
Encourage best practice sharing for analytics across Amgen’s entire portfolio
Help build analytics as a competitive advantage, including developing team members and creating clear career paths
Lead strategic special projects that help shape and drive the direction of the organization
Collaborate effectively across the organization with cross‑functional partners, and take an enterprise mindset to deliver the highest value impact
Deliver effective and efficient reporting solutions for the field, brand, and other parts of the organization
Basic Qualifications
Doctorate degree and 6 years of experience in successfully applied analytics in the biotech/pharmaceutical industry OR
Master’s degree and 10 years of experience in successfully applied analytics in the biotech/pharmaceutical industry OR
Bachelor’s degree and 12 years of experience in successfully applied analytics in the biotech/pharmaceutical industry AND
6 years of managerial experience directly managing people and/or leadership experience leading teams, brands, projects, programs or directing the allocation of resources
Preferred Qualifications
Executive presence by which one can quickly establish credibility with and influence SVP and EVP level staff
Leadership experience in building and developing high performing teams, delivering results, and shaping the future
Ability to think strategically about issues impacting an entire portfolio of therapeutics across geographies and stages of development
Experience managing multiple senior stakeholders, prioritizing across a multitude of responsibilities, and allocating resources to drive maximum impact
Business acumen that lends itself to understanding the context and dynamics of pharmaceutical markets
Partners with business leaders to deliver high‑quality predictions that guide strategic decision‑making
Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management
Knowledge of analytics approaches in biopharma including descriptive and predictive analytics
Identify how shifts in customer or competitor behavior may impact tactics and brand performance
Experience in managing outside analytics vendors
Align teams to best practices and champion new innovative methodologies and analytics modalities
What You Can Expect Of Us The annual base salary range for this opportunity in the U.S. is $286,079 to $345,507. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
Stock‑based long‑term incentives
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns
Flexible work models, including remote work arrangements, where possible
Equal Opportunity Employer Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Sales, Business Development, and Marketing
Industries: Biotechnology Research and Pharmaceutical Manufacturing
#J-18808-Ljbffr
Executive Director, Customer Analytics
role at
Amgen .
Join Amgen’s mission of serving patients. At Amgen, if you feel like you are a part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Responsibilities
Lead teams of secondary analysts to deliver actionable insights for the Amgen US portfolio
Partner with senior business leaders to understand and influence strategic imperatives related to secondary/subnational research and analytics function as a thought partner and encourage evidence‑based decision making, challenging leadership when necessary
Serve as advisor to US leadership by providing unbiased recommendations and trade‑off considerations
Align team members, and allocate resources to reflect business imperatives, with emphasis on productivity and efficiency; develop clear action plans tied to business priorities and gain alignment across the organization
Instill, and reflect, a strong commitment to quality and standards – both in the underlying analytical frameworks and presentations. Ensures final products are well vetted and reliable
Ensure analytics teams have a deep understanding of the business, including the therapeutic area and market dynamics
Thought leadership ensuring broad adoption of best practices and incorporating new methods and tools as appropriate
Exhibit expertise in solving a variety of structured and unstructured problems through relevant analytical approaches and frameworks
Encourage best practice sharing for analytics across Amgen’s entire portfolio
Help build analytics as a competitive advantage, including developing team members and creating clear career paths
Lead strategic special projects that help shape and drive the direction of the organization
Collaborate effectively across the organization with cross‑functional partners, and take an enterprise mindset to deliver the highest value impact
Deliver effective and efficient reporting solutions for the field, brand, and other parts of the organization
Basic Qualifications
Doctorate degree and 6 years of experience in successfully applied analytics in the biotech/pharmaceutical industry OR
Master’s degree and 10 years of experience in successfully applied analytics in the biotech/pharmaceutical industry OR
Bachelor’s degree and 12 years of experience in successfully applied analytics in the biotech/pharmaceutical industry AND
6 years of managerial experience directly managing people and/or leadership experience leading teams, brands, projects, programs or directing the allocation of resources
Preferred Qualifications
Executive presence by which one can quickly establish credibility with and influence SVP and EVP level staff
Leadership experience in building and developing high performing teams, delivering results, and shaping the future
Ability to think strategically about issues impacting an entire portfolio of therapeutics across geographies and stages of development
Experience managing multiple senior stakeholders, prioritizing across a multitude of responsibilities, and allocating resources to drive maximum impact
Business acumen that lends itself to understanding the context and dynamics of pharmaceutical markets
Partners with business leaders to deliver high‑quality predictions that guide strategic decision‑making
Oral, written and presentation skills to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management
Knowledge of analytics approaches in biopharma including descriptive and predictive analytics
Identify how shifts in customer or competitor behavior may impact tactics and brand performance
Experience in managing outside analytics vendors
Align teams to best practices and champion new innovative methodologies and analytics modalities
What You Can Expect Of Us The annual base salary range for this opportunity in the U.S. is $286,079 to $345,507. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
Stock‑based long‑term incentives
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns
Flexible work models, including remote work arrangements, where possible
Equal Opportunity Employer Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Details
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Sales, Business Development, and Marketing
Industries: Biotechnology Research and Pharmaceutical Manufacturing
#J-18808-Ljbffr