CB2
Team Leader, Design & Trade
CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high‑quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. We’re looking for a driven professional with an inclusive mindset to join our team as a Team Leader, Design & Trade.
Responsibilities
Lead the design & trade functional team and manage associate workload in partnership with the Assistant Store Leader.
Coach associates on exceptional performance and maintain a strong visible presence in the department.
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual merchandising, policies and procedures.
Maintain an understanding of new store initiatives and communicate changes to the team, ensuring adoption throughout the store.
Focus on promoting and driving sales, maintaining awareness of current in‑store and out‑of‑store product.
Review KPI results and work with the Assistant Store Leader to identify opportunities and corrective actions.
Communicate regularly with the functional Assistant Store Leader to review business results, plan execution, customer feedback and associate performance.
Ensure all customers receive gracious, quick, and efficient service by setting expectations and modeling behaviors.
What You’ll Bring To The Table
Sense of personal style with a discerning eye and passion for design and home furnishings.
Strong communication and interpersonal skills.
High school diploma/GED or equivalent.
Preferred Experience
1+ year of customer service or retail experience.
Full‑time role: Open availability to work flexible hours on weekdays, evenings and weekends.
Part‑time role: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night shift.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology. Industry: Retail
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Responsibilities
Lead the design & trade functional team and manage associate workload in partnership with the Assistant Store Leader.
Coach associates on exceptional performance and maintain a strong visible presence in the department.
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual merchandising, policies and procedures.
Maintain an understanding of new store initiatives and communicate changes to the team, ensuring adoption throughout the store.
Focus on promoting and driving sales, maintaining awareness of current in‑store and out‑of‑store product.
Review KPI results and work with the Assistant Store Leader to identify opportunities and corrective actions.
Communicate regularly with the functional Assistant Store Leader to review business results, plan execution, customer feedback and associate performance.
Ensure all customers receive gracious, quick, and efficient service by setting expectations and modeling behaviors.
What You’ll Bring To The Table
Sense of personal style with a discerning eye and passion for design and home furnishings.
Strong communication and interpersonal skills.
High school diploma/GED or equivalent.
Preferred Experience
1+ year of customer service or retail experience.
Full‑time role: Open availability to work flexible hours on weekdays, evenings and weekends.
Part‑time role: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night shift.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology. Industry: Retail
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