Axon
Business Solutions Architect at Axon
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Your Impact
Axon’s Opportunity to Cash (OTC) value stream sits at the heart of how we quote, sell, fulfill, and recognize revenue. As a Business Solutions Architect focused on OTC, you’ll play a critical role in shaping how these complex processes operate at scale across the business. You’ll be the strategic connector between IT, Commercial Operations, Finance, Contract Success, Order Management, and other internal stakeholders, turning fractured workflows into seamless systems.
You’ll serve as the go-to expert for OTC—championing process improvements, streamlining data flows, and designing scalable integrations across Salesforce, Snowflake, ERP, and other core platforms. Your mission is to deeply understand the friction our internal users face—from quoting to contract to fulfillment—and partner with business and technical teams to architect innovative, future‑ready solutions.
This role is equal parts investigator, translator, and collaborator. You’ll chase root causes with urgency, write clear and actionable solution requirements, and guide cross‑functional teams toward scalable execution. If you thrive on complexity, love connecting dots, and want to drive real business transformation from the inside out—this is your opportunity.
What You’ll Do
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Director, BSA
Be the Connective Layer: Act as the strategic bridge between business and technology teams across the OTC lifecycle—from Sales and Quoting to Order Management, Finance, and Fulfillment.
Architect for Scale: Design holistic, cross‑system solutions that support scalability, automation, and data consistency across critical commercial processes.
Process Optimization: Partner with Commercial Operations and Contract Success teams to simplify workflows, close operational gaps, and improve speed to cash.
Systems Thinking: Work across platforms like Salesforce, Snowflake, D365, etc. to ensure seamless handoffs and reliable reporting.
Internal Customer Obsession: Champion the needs of internal stakeholders by translating business problems into well‑structured requirements and solution designs.
Execution Partnership: Collaborate closely with engineers, analysts, and program managers to drive project delivery from discovery to go‑live.
Continuous Improvement: Proactively identify systemic issues, uncover root causes, and lead the charge on long‑term fixes that scale with the business.
What You Bring
Bachelor’s degree in Information Systems, Computer Science, Business Intelligence, or a related technical/analytic field.
8+ years of experience in business systems, enterprise architecture, or operational process design.
Strong working knowledge of Salesforce and enterprise business systems (ERP, CPQ, CLM tools).
Demonstrated success in cross‑functional collaboration, solution design, and stakeholder management.
A curious mindset with a knack for untangling complex, ambiguous processes.
Exceptional written and verbal communication skills.
Confidence working across functions and levels—from individual contributors to executive sponsors.
A bias for action and a strong sense of accountability.
Benefits
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, and Vision plans.
Fitness and wellness programs.
Mental health support resources.
Learning and development opportunities.
Snacks in our offices.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 142,500 in the lowest geographic market and USD 228,000 in the highest geographic market.
We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Axon will not respond to inquiries for other purposes.
Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as its impact on the environment. All employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
#J-18808-Ljbffr
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Your Impact
Axon’s Opportunity to Cash (OTC) value stream sits at the heart of how we quote, sell, fulfill, and recognize revenue. As a Business Solutions Architect focused on OTC, you’ll play a critical role in shaping how these complex processes operate at scale across the business. You’ll be the strategic connector between IT, Commercial Operations, Finance, Contract Success, Order Management, and other internal stakeholders, turning fractured workflows into seamless systems.
You’ll serve as the go-to expert for OTC—championing process improvements, streamlining data flows, and designing scalable integrations across Salesforce, Snowflake, ERP, and other core platforms. Your mission is to deeply understand the friction our internal users face—from quoting to contract to fulfillment—and partner with business and technical teams to architect innovative, future‑ready solutions.
This role is equal parts investigator, translator, and collaborator. You’ll chase root causes with urgency, write clear and actionable solution requirements, and guide cross‑functional teams toward scalable execution. If you thrive on complexity, love connecting dots, and want to drive real business transformation from the inside out—this is your opportunity.
What You’ll Do
Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in‑office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Reports to: Director, BSA
Be the Connective Layer: Act as the strategic bridge between business and technology teams across the OTC lifecycle—from Sales and Quoting to Order Management, Finance, and Fulfillment.
Architect for Scale: Design holistic, cross‑system solutions that support scalability, automation, and data consistency across critical commercial processes.
Process Optimization: Partner with Commercial Operations and Contract Success teams to simplify workflows, close operational gaps, and improve speed to cash.
Systems Thinking: Work across platforms like Salesforce, Snowflake, D365, etc. to ensure seamless handoffs and reliable reporting.
Internal Customer Obsession: Champion the needs of internal stakeholders by translating business problems into well‑structured requirements and solution designs.
Execution Partnership: Collaborate closely with engineers, analysts, and program managers to drive project delivery from discovery to go‑live.
Continuous Improvement: Proactively identify systemic issues, uncover root causes, and lead the charge on long‑term fixes that scale with the business.
What You Bring
Bachelor’s degree in Information Systems, Computer Science, Business Intelligence, or a related technical/analytic field.
8+ years of experience in business systems, enterprise architecture, or operational process design.
Strong working knowledge of Salesforce and enterprise business systems (ERP, CPQ, CLM tools).
Demonstrated success in cross‑functional collaboration, solution design, and stakeholder management.
A curious mindset with a knack for untangling complex, ambiguous processes.
Exceptional written and verbal communication skills.
Confidence working across functions and levels—from individual contributors to executive sponsors.
A bias for action and a strong sense of accountability.
Benefits
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, and Vision plans.
Fitness and wellness programs.
Mental health support resources.
Learning and development opportunities.
Snacks in our offices.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 142,500 in the lowest geographic market and USD 228,000 in the highest geographic market.
We’re committed to hiring the best talent—regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Axon will not respond to inquiries for other purposes.
Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as its impact on the environment. All employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
#J-18808-Ljbffr