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Fractal

Pharma Account Manager

Fractal, Boston, Massachusetts, us, 02298

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Senior Manager @ Fractal | Human Capital/Talent Acquisition, AI Hiring Specialist

Fractal Analytics is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is one who empowers imagination with intelligence. And that it will be such Fractalites that will continue to build the company for the next 100 years. Location:

Boston, MA (Onsite 3-4 days per week at client office) Key Responsibilities

Strategically drive new business in a healthcare account in close synergy with Solution & Delivery teams to manage assigned sales and margin targets. Connect the dots across the client company performance, operating model, internal value chains and industry knowhow. Draw implications to account strategy, basis clients’ ongoing divisional shifts. Ensure the U.S. stakeholders understand Fractal India ecosystem, regardless of active engagements or not. Track impact of past solutions delivered, to uncover gaps and expectation shifts. Sustain in-person relationships with Director and VP level clients. Identify business improvement opportunities and develop compelling use cases for AI/Gen AI solutions. Build proposals for solutions tailored to client needs and technical constraints (cloud stack, APIs, security, etc.). Collaborate with the account consulting team in India and Fractal capabilities leadership to shape AI solutions entailing services, accelerators and/or products. Influence U.S. client procurement-related stakeholders with advanced commercial structures involving TCO, usage value and adoption factors. Internal Remote Collaboration

Collaborate with internal India teams, including Consulting and Delivery teams, to develop winning proposals and ensure POCs and pilot-phase execution success. Ensure pilots and/or POCs reach success in terms of long-term production solutions, with upgradation roadmaps. Tie with the long-term subscription-revenue objectives. Represent full Fractal portfolio with broad understanding and expertise in AI, Engineering & Design/Behavioral sciences. Technical Skills

Strong grasp of GenAI concepts (LLMs, prompt engineering, fine‑tuning, embeddings) and their business applications. Awareness of Agentic AI patterns (autonomous agents, workflow orchestration, multi‑agent systems) and ability to position them in client contexts. Familiarity with cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI) and ecosystem tools (LangChain, RAG frameworks). Ability to translate technical enablers (APIs, integration, data pipelines) into business value narratives for clients. Qualifications

10‑18 years of relevant experience in customer success, account management or presales in Consulting Services, encompassing Analytics offerings (BI, AI/ML, Gen AI, Cloud Tech). Demonstrated ability to drive account growth in scaled accounts, develop strong client relationships and execute pre‑sales activities. Willingness to work in a siloed manner, i.e., alone at client site with a geographically distributed team (EU, India) structure in a fairly challenging environment. Strong understanding of business processes and the ability to derive insights from various data sources. Excellent communication and interpersonal skills, with an emphasis on relationship building with Director & VP‑level clients. Ability to work collaboratively with teams across different functional areas. Travel

Possibly every month across U.S. client offices. Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is:

up to $200,000 base . In addition, for the current performance period, you may be eligible for a discretionary bonus. Benefits

Fractal offers a comprehensive benefits package for full‑time employees, including health, dental, vision, life insurance, and disability plans, a 401(k) plan with employer match, 11 paid holidays, 12 weeks of parental leave, and a “free time” PTO policy. You will be eligible to participate in the Company 401(k) Plan after 30 days of employment. Equal Employment Opportunity

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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