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Citi

Infrastructure Manager Senior Vice President

Citi, New York, New York, us, 10261

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Infrastructure Manager Senior Vice President

– Citi

The Infrastructure Group Manager is a senior management‑level position responsible for managing and guiding a team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities

Develop strategies to meet business strategy goals and demonstrate in‑depth understanding of how Technology Infrastructure integrates within the overall technology function to achieve objectives.

Lead and motivate a team, conducting managerial responsibilities such as performance evaluation and management, employee selection, compensation, budget management and resource planning.

Resolve issues that have impact beyond own area and apply in‑depth understanding of concepts and procedures within own area and basic knowledge of other areas.

Provide services by using insights from stakeholder/partner relationships, actively seeking information to understand issues, expectations and needs.

Ensure essential procedures are followed and contributes to defining standards and recommend reengineering efforts for continuous improvement.

Provide evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources.

Persuade and influence others through communication and diplomacy skills and negotiate with external parties as needed.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

10+ years of experience in a technology infrastructure role with experience in people and project management and selected infrastructure technologies.

Experience in financial services or large complex and/or global environment preferred.

Experience in Multimedia, broadcast productions.

Consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non‑technical audience.

Proven ability to develop projects required for design of metrics, analytical tools, benchmarking activities and identification of best practices.

Proven analytical, diagnostic and prioritizing skills with focus on execution and attention to detail.

Demonstrated ability to both work independently and partner with virtual teams in a high‑pressure matrix environment.

Demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/requirements.

Education

Bachelor’s degree/University degree or equivalent experience.

Master’s degree preferred.

Job Details

Job Family Group: Technology

Job Family: Infrastructure

Time Type: Full time

Primary Location: New York, New York, United States

Primary Salary Range: $176,720.00 - $265,080.00

Compensation and Benefits

In addition to salary, Citi offers discretionary and formulaic incentive and retention awards.

Citi offers competitive employee benefits, including medical, dental & vision coverage, 401(k), life, accident and disability insurance, and wellness programs.

Paid time off packages include planned time off (vacation), unplanned time off (sick leave) and paid holidays.

For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level and date of hire.

Anticipated Posting Close Date Oct 29, 2025

EEO Statement Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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