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The Johns Hopkins University

Sr. Development Coordinator

The Johns Hopkins University, Baltimore, Maryland, United States, 21276

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Overview The Sr. Development Coordinator provides multi-faceted support to Development and Alumni Relations (DAR) and collaborates with other staff to ensure development programs, projects, and initiatives are fully supported. The role contributes to projects and detailed reporting. The Office of Volunteer Engagement leads a comprehensive engagement strategy for volunteers across the institution, including regional events, advisory boards, and councils, and serves as a central services bureau for JHU/JHM staff, coordinating with staff of over 70 advisory boards and councils to engage volunteers through meaningful activities.

Key responsibilities

Serve as lead to triage internal and external constituent inquiries.

Work with team members and leadership to promptly resolve constituent issues.

Ensure accurate processing of contributions and maintain the integrity of the donor database (CRM).

Review data quality and triage issues to the team and leadership.

Compile and analyze data; produce ad hoc and regular reports.

Assist team leadership with reporting and analysis of gift and pipeline-related data.

Ensure successful prospect identification, pipeline building, portfolio management, and other processes for gift officer support.

Partner with the Director of Development (DOD)/team lead on work plan preparations and submissions.

Generate and manipulate templated and customized donor, prospect, and faculty reports.

Research and/or compile briefing materials and presentations.

Proofread and edit documents and office communications.

Assist with planning, executing, and evaluating special events; staff events as assigned.

Coordinate project management (schedule meetings, create timelines, prepare agendas, follow up on action items).

Represent the team on committees.

Submit travel reimbursements for business-related expenses using Concur.

Maintain and monitor the operating budget.

Provide back-up administrative support for team members.

Other duties as assigned.

Additional duties

Work with internal stakeholders to ensure proper database coding of leadership volunteers across Johns Hopkins.

Manage the process for Board chair welcome letters to new advisory board and council members.

Update and ensure accuracy of online resources, including an extensive SharePoint site, website, and multiple listservs.

Qualifications Minimum Qualifications

High School Diploma or equivalent

Five years related administrative experience, with one year experience in a Development office preferred

Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula

Preferred Qualifications

Bachelor's degree

Experience using a CRM

PC skills with proficiency in Microsoft Office Suite

Outstanding written and verbal communications skills

Highly organized, proactive problem solver; able to work independently and in a team

Experience working with volunteer or board and council members

Project management skills

Online meeting and webinar support, event support

Additional program and role details Classified Title: Sr. Development Coordinator

Job Posting Title (Working Title): Sr. Development Coordinator

Role/Level/Range: ATO 37.5/03/OF

Starting Salary Range: Minimum: $41,437 – Maximum: $71,954 (targeted salary: $58,000; commensurate with experience)

Employee group: Full Time

Schedule: Monday-Friday, 8:30am-5:00pm

FLSA Status: Non-Exempt

Location: Mount Washington Campus

Department name: 60009329-Volunteer Engagement

Personnel area: University Administration

Rewards and other information Total Rewards: The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on multiple factors, including geographic location, skills, work experience, and education/training. Johns Hopkins offers a total rewards package that supports our employees' health, life, career, and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency: Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow the JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied toward the total minimum education/experience.

Applicants Completing Studies: Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks: The successful candidate(s) will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background. A prior criminal history does not automatically preclude employment. The university will review the date of a candidate's conviction and its relation to job qualifications on an individual basis.

Diversity and Inclusion: Johns Hopkins values diversity, equity and inclusion and advances these through our Roadmap on Diversity and Inclusion.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information: If you require special assistance or accommodation during any part of the pre-employment process, contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY, call Maryland Relay or 711. For information about workplace accommodations or accessibility, visit https://accessibility.jhu.edu/.

Vaccine Requirements: Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be granted for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following provisions may apply depending on campus; your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, or involving community contact requires documentation of immune status against Rubella, Measles, Mumps, Varicella, Hepatitis B, and Tdap vaccination. Documentation of vaccine history or antibody status may be required; vaccines are provided at no cost through Occupational Health.

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