Talently
Location:
Waco, TX Work Model:
On-site for first 6-9 months then hybrid Hours:
M-F, 8am-5pm Responsibilities: Collaborate with IT and informatics teams to deliver high-quality, integrated healthcare solutions. Configure Epic Prelude and Cadence modules to enhance user efficiency, usability, and patient safety. Evaluate, test, and implement Epic system updates, upgrades, and new features as required. Manage user and provider records within the system to ensure accuracy and compliance. Support IT systems during service expansions and new site integrations. Provide initial support and guidance to trainers and end-users during system updates and go-lives. Document system builds and updates for cross-team collaboration and coverage. Resolve day-to-day issues, document break-fixes in a ticket-based work order system, and provide backup support for non-primary Epic modules as needed. Must-Have Skills: Associate degree in IT, Engineering, Math, MIS, or a related field (or equivalent experience). Hands-on experience or training with Epic Prelude and Cadence modules. Excellent analytical and collaborative problem-solving abilities. Strong proficiency in Microsoft Office Suite, especially Microsoft Excel. Exceptional interpersonal and customer service skills for effective team and user interactions. Nice-to-Have Skills: Bachelors degree in a related field. Experience in clinical or clerical roles within healthcare settings. Background in medical billing/coding, appointment scheduling, patient registration, or nursing. Experience with ambulatory reporting or informatics tasks. Willingness to participate in after-hours support and occasional cross-coverage for additional Epic applications.
Waco, TX Work Model:
On-site for first 6-9 months then hybrid Hours:
M-F, 8am-5pm Responsibilities: Collaborate with IT and informatics teams to deliver high-quality, integrated healthcare solutions. Configure Epic Prelude and Cadence modules to enhance user efficiency, usability, and patient safety. Evaluate, test, and implement Epic system updates, upgrades, and new features as required. Manage user and provider records within the system to ensure accuracy and compliance. Support IT systems during service expansions and new site integrations. Provide initial support and guidance to trainers and end-users during system updates and go-lives. Document system builds and updates for cross-team collaboration and coverage. Resolve day-to-day issues, document break-fixes in a ticket-based work order system, and provide backup support for non-primary Epic modules as needed. Must-Have Skills: Associate degree in IT, Engineering, Math, MIS, or a related field (or equivalent experience). Hands-on experience or training with Epic Prelude and Cadence modules. Excellent analytical and collaborative problem-solving abilities. Strong proficiency in Microsoft Office Suite, especially Microsoft Excel. Exceptional interpersonal and customer service skills for effective team and user interactions. Nice-to-Have Skills: Bachelors degree in a related field. Experience in clinical or clerical roles within healthcare settings. Background in medical billing/coding, appointment scheduling, patient registration, or nursing. Experience with ambulatory reporting or informatics tasks. Willingness to participate in after-hours support and occasional cross-coverage for additional Epic applications.