CoStar Realty Information, Inc.
Accounts Receivable Specialist
CoStar Realty Information, Inc., Richmond, Virginia, United States, 23214
Accounts Receivable Specialist
Role Description
At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition. We are currently seeking an experienced
Accounts Receivable Specialist
to join our team in our Richmond location. The
Accounts Receivable Specialist
will be responsible for full life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment. This position is in office Monday through Friday. Responsibilities
Accountable for improving AR performance through concise AR aging metrics Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building and professional communication Become proficient in understanding the AR collections life cycle, including root cause analysis and AR aging prevention within a 3-month time frame Coordinate and escalate slow or non-pay accounts at 60 days with the sales organization and AR Management for support Balance portfolio performance with supporting occasional projects and ad hoc reporting requests Basic Qualifications
Bachelor's degree from an accredited university or college A track record of commitment to prior employers 1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment Proven ability to actively resolve customer inquiries in a timely manner and maintain a high level of customer service Ability to work within time deadlines by prioritizing workload and understanding priority business outcomes Experience with Excel, including data manipulation, filtering, and basic formulas (pivot tables and VLOOKUPs) Excellent oral and written communication skills Oracle Advanced Collections experience preferred Experience collaborating with other internal business partners Strong attention to detail Flexibility to adapt to changing situations at a high growth company, especially during month/quarter/year-end closing Preferred Qualifications
Accounts Receivable Collections experience Evidence of strong academic performance in college What’s in it for you? When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance-based incentives, along with opportunities for professional and academic growth, including internal training, tuition reimbursement, and inter-office exchange programs. Benefits Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Virtual and in-person mental health counseling services for individuals and families Commuter and parking benefits 401(k) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent) Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups Complimentary beverages and healthy snacks We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, CoStar Group is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition. We are currently seeking an experienced
Accounts Receivable Specialist
to join our team in our Richmond location. The
Accounts Receivable Specialist
will be responsible for full life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment. This position is in office Monday through Friday. Responsibilities
Accountable for improving AR performance through concise AR aging metrics Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building and professional communication Become proficient in understanding the AR collections life cycle, including root cause analysis and AR aging prevention within a 3-month time frame Coordinate and escalate slow or non-pay accounts at 60 days with the sales organization and AR Management for support Balance portfolio performance with supporting occasional projects and ad hoc reporting requests Basic Qualifications
Bachelor's degree from an accredited university or college A track record of commitment to prior employers 1+ years of experience in the financial services industry, including roles in consumer and/or commercial collections, accounts payable, billing, cash applications, or customer service within a corporate environment Proven ability to actively resolve customer inquiries in a timely manner and maintain a high level of customer service Ability to work within time deadlines by prioritizing workload and understanding priority business outcomes Experience with Excel, including data manipulation, filtering, and basic formulas (pivot tables and VLOOKUPs) Excellent oral and written communication skills Oracle Advanced Collections experience preferred Experience collaborating with other internal business partners Strong attention to detail Flexibility to adapt to changing situations at a high growth company, especially during month/quarter/year-end closing Preferred Qualifications
Accounts Receivable Collections experience Evidence of strong academic performance in college What’s in it for you? When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed. We offer generous compensation and performance-based incentives, along with opportunities for professional and academic growth, including internal training, tuition reimbursement, and inter-office exchange programs. Benefits Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Virtual and in-person mental health counseling services for individuals and families Commuter and parking benefits 401(k) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent) Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups Complimentary beverages and healthy snacks We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, CoStar Group is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing. CoStar Group is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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