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SMS Infocomm

Quality Manager

SMS Infocomm, Grapevine, Texas, us, 76099

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Quality Manager

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SMS Infocomm

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Responsibilities

Organizes and oversees the schedules and work of assigned team

Conducts performance evaluations that are timely and constructive

Handles discipline and termination of employees as needed and in accordance with company policy

Hires and trains new employees

Responsible for establishing, implementing, and maintaining the quality management systems as prescribed by company directives

Ensures the Company’s Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements

Supports the Quality team to ensure products and processes comply with the relevant requirements of the quality management system

Manages the monitoring, measurement, and review of internal processes, especially those that affect the quality of the organization’s outputs

Stays current on standards, regulations/laws, issues, and news with respect to product and service quality

Analyzes failures and performs corrective and preventive actions to respond to internal/external customer complaints

Coordinates the creation and maintaining company quality documentation, such as quality manuals, quality procedures, etc.

Continuously improves QA processes and procedures

Ensures timely resolution of supplier failures, corrective actions and preventive actions

Prepares QA weekly, monthly, quarterly reports

Responsible for continual improvement activities to enhance the quality system, such as 5S, Kaizen lean methods, etc.

Develops training to build quality awareness

Manages suppliers’ performance and conduct/coordinates audits

Attends/hosts meetings with internal/external customers presenting quality results and corrective actions

Coordinates with operations teams on corrective actions

Coordinate with systems specialist on shop floor enhancements and methods to reduce/eliminate human error

Maintain and approve employee timecards

Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions

Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels

Fosters a healthy and safe work environment, focusing on the well‑being of all associates

Maintains and strengthens internal, external customer, and supplier relationships; communicates and works well with all business partners

Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner

Qualifications

Bachelor’s degree in business, engineering, or science‑related field

Knowledge of ISO 9001, 14001, and 45001 standards/processes/procedures

Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)

English as primary or secondary language

Computer knowledge, functionality, and technical interaction of sub‑assemblies

Lean Six Sigma Certification – Green Belt preferred

Essential Skills

Ability to clearly organize and categorize work priorities to complete assigned tasks

Demonstrated ability to read, and follow written instructions and ideas

Requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools

Must be hands‑on with ambition and drive to succeed – “Makes things happen”

Goal oriented and must be accustomed to achieving results through teamwork

Competencies

Shows determination to achieve excellent results

Finds better ways

Demands top performance

Inspires commitment

Working Conditions Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement; occasional lifting up to 25 pounds.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Quality Assurance

Industries Consumer Electronics

Location & Salary Dallas Fort Worth Metroplex: $100,000‑$110,000 (3 weeks ago)

Fort Worth, TX: $100,000‑$120,000 (1 week ago)

Fort Worth, TX: $118,504‑$201,457 (1 week ago)

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