Rural King
Front End Lead (Illinois)
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Rural King
About Us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people‑first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry‑level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resources to help you succeed and grow with us. When you join the team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
Benefits
401(k) plan with 100% match on the first 3% of contributions and 50% match on the next 2%
Healthcare plans
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program (no cost)
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You’ll Do
Ensure comprehensive training for new front end associates and oversee their development.
Oversee cashier transactions and customer service desk layaway transactions, including monthly layaway audits.
Empower cashiers to effectively utilize the cashier script for seamless customer interactions and educate them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan.
Assist cashiers by running a register to ensure smooth operations.
Establish and maintain margin bins to optimize product visibility and organization.
Communicate professionally with all associates and customers.
Aid customers by offering load‑outs, coordinating with Outside Recover Associates to ensure prompt response.
Execute accurate cash management, returns, layaways, exchanges, and price dispute resolutions.
Set up and manage tax‑exempt customer plans.
Ensure proper deactivation of EAS devices or spider‑wrapped products as needed.
Assist in shrink awareness, investigate cash shortages, and resolve register discrepancies.
Maintain heightened awareness of surroundings to prevent loss (shrink) and deliver exceptional service.
Respond to incoming calls at registers with impeccable phone etiquette.
Complete daily paperwork including bank deposit and safe audits.
Oversee popcorn and coffee stations.
Order necessary store supplies for optimal front‑end operations.
Oversee BOPIS process, customer interactions with online transactions, store fulfillment, and pickups.
Conduct weekly BOPIS audit.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Participate in cross‑training for flexibility across departments.
Engage in learning initiatives like training programs, workshops, and webinars.
Provide friendly, proactive, and professional support to others.
Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities None
Essential Qualities For Success
At least 3 years of retail cashier or supervisory experience (or equivalent).
Excellent math skills for accurate cash handling.
Attention to detail and strong analytical skills.
Excellent written and verbal communication skills.
Customer‑service orientation.
Proficiency with Microsoft Office Suite.
Flexibility with hours: 40‑hour week, varied shift times.
Physical Requirements
Maintain seated or standing position for extended durations.
Lift, push, and pull a minimum of 30 pounds repetitively and 31–50 pounds intermittently.
Navigate all facilities.
Communicate verbally with others, both in‑person and via electronic devices.
Good vision for computer‑related activities.
Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Compensation Pay range:
$17.50 – $21.35
per hour. Additional pay opportunities include overtime in compliance with applicable laws. Benefits information available here: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail
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–
Rural King
About Us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people‑first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry‑level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resources to help you succeed and grow with us. When you join the team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
Benefits
401(k) plan with 100% match on the first 3% of contributions and 50% match on the next 2%
Healthcare plans
Virtual doctor visits
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
15% Associate Discount
Dave Ramsey’s SmartDollar Program (no cost)
Associate Assistance Program
RK Cares Associate Hardship Program
24/7 Chaplaincy Services
What You’ll Do
Ensure comprehensive training for new front end associates and oversee their development.
Oversee cashier transactions and customer service desk layaway transactions, including monthly layaway audits.
Empower cashiers to effectively utilize the cashier script for seamless customer interactions and educate them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan.
Assist cashiers by running a register to ensure smooth operations.
Establish and maintain margin bins to optimize product visibility and organization.
Communicate professionally with all associates and customers.
Aid customers by offering load‑outs, coordinating with Outside Recover Associates to ensure prompt response.
Execute accurate cash management, returns, layaways, exchanges, and price dispute resolutions.
Set up and manage tax‑exempt customer plans.
Ensure proper deactivation of EAS devices or spider‑wrapped products as needed.
Assist in shrink awareness, investigate cash shortages, and resolve register discrepancies.
Maintain heightened awareness of surroundings to prevent loss (shrink) and deliver exceptional service.
Respond to incoming calls at registers with impeccable phone etiquette.
Complete daily paperwork including bank deposit and safe audits.
Oversee popcorn and coffee stations.
Order necessary store supplies for optimal front‑end operations.
Oversee BOPIS process, customer interactions with online transactions, store fulfillment, and pickups.
Conduct weekly BOPIS audit.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Participate in cross‑training for flexibility across departments.
Engage in learning initiatives like training programs, workshops, and webinars.
Provide friendly, proactive, and professional support to others.
Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities None
Essential Qualities For Success
At least 3 years of retail cashier or supervisory experience (or equivalent).
Excellent math skills for accurate cash handling.
Attention to detail and strong analytical skills.
Excellent written and verbal communication skills.
Customer‑service orientation.
Proficiency with Microsoft Office Suite.
Flexibility with hours: 40‑hour week, varied shift times.
Physical Requirements
Maintain seated or standing position for extended durations.
Lift, push, and pull a minimum of 30 pounds repetitively and 31–50 pounds intermittently.
Navigate all facilities.
Communicate verbally with others, both in‑person and via electronic devices.
Good vision for computer‑related activities.
Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Compensation Pay range:
$17.50 – $21.35
per hour. Additional pay opportunities include overtime in compliance with applicable laws. Benefits information available here: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Retail
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