Zurich North America
General Liability Claims Specialist I
Zurich North America, Parsippany, New Jersey, United States
About the Role
Zurich North America
is hiring a
General Liability Claims Specialist I
to join its General Liability (GL) Claims team. In this position you will work with a diverse group of claims professionals to develop technical skills in GL policy interpretation and coverage analysis, enabling the effective resolution of claims.
Key Responsibilities
Handle non‑litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third‑party injuries resulting from premises liability exposures.
Manage a caseload within specified authority limits from beginning to end with coaching and supervision.
Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
Learn and apply established protocols and industry best practices to ensure efficient, effective, and customer‑centric claims handling.
Basic Qualifications
Bachelor’s Degree and 2 or more years of experience in Claims Handling or Insurance; OR
Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area; OR
Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance; OR
High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance.
Additional Requirements
Must obtain and maintain the required adjuster license(s).
Proficiency in Microsoft Office.
Knowledge of insurance regulations, markets, and products.
Preferred Qualifications
General liability claims handling experience.
Active adjuster’s license.
Experience collaborating across work groups.
Ability to develop and maintain strong relationships.
Understanding of the claims adjustment process and ability to determine scope/exposure for losses.
Knowledge of vendor utilization and litigation strategy development.
Financial and actuarial/reserving concepts comprehension.
Familiarity with negotiation strategies and alternative approaches.
Strong organizational and time management skills.
Customer service experience.
Strong analytical, critical thinking, and problem‑solving skills.
Excellent verbal and written communication skills.
Compensation and Benefits The proposed salary range for this position is $48,600 – $79,500, with short‑term incentive bonus eligibility set at 10%. Additional rewards may include merit increases and short‑term incentive bonuses. Zurich is committed to providing a fair and reasonable compensation range for each role in compliance with local laws and based on the specific office location, role, skill set, and level of experience.
Location Amendment of location: Rocky Hill, NJ; Parsippany, NJ; Schaumburg, IL. Hybrid work model available with occasional in‑office attendance required.
Equal Employment Opportunity Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies; any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. For more information about the total rewards program, please click here.
#J-18808-Ljbffr
is hiring a
General Liability Claims Specialist I
to join its General Liability (GL) Claims team. In this position you will work with a diverse group of claims professionals to develop technical skills in GL policy interpretation and coverage analysis, enabling the effective resolution of claims.
Key Responsibilities
Handle non‑litigated GL claims of low to moderate exposure and complexity, such as slip/trip and falls, product liability, and other third‑party injuries resulting from premises liability exposures.
Manage a caseload within specified authority limits from beginning to end with coaching and supervision.
Collaborate and develop partnerships with internal and external points of contact, including customers, vendors, suppliers, and brokers, to provide a quality claims experience.
Learn and apply established protocols and industry best practices to ensure efficient, effective, and customer‑centric claims handling.
Basic Qualifications
Bachelor’s Degree and 2 or more years of experience in Claims Handling or Insurance; OR
Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area; OR
Zurich Certified Insurance Apprentice including an Associate Degree with 2 or more years of experience in Claims Handling or Insurance; OR
High School Diploma or Equivalent and 4 or more years of experience in Claims Handling or Insurance.
Additional Requirements
Must obtain and maintain the required adjuster license(s).
Proficiency in Microsoft Office.
Knowledge of insurance regulations, markets, and products.
Preferred Qualifications
General liability claims handling experience.
Active adjuster’s license.
Experience collaborating across work groups.
Ability to develop and maintain strong relationships.
Understanding of the claims adjustment process and ability to determine scope/exposure for losses.
Knowledge of vendor utilization and litigation strategy development.
Financial and actuarial/reserving concepts comprehension.
Familiarity with negotiation strategies and alternative approaches.
Strong organizational and time management skills.
Customer service experience.
Strong analytical, critical thinking, and problem‑solving skills.
Excellent verbal and written communication skills.
Compensation and Benefits The proposed salary range for this position is $48,600 – $79,500, with short‑term incentive bonus eligibility set at 10%. Additional rewards may include merit increases and short‑term incentive bonuses. Zurich is committed to providing a fair and reasonable compensation range for each role in compliance with local laws and based on the specific office location, role, skill set, and level of experience.
Location Amendment of location: Rocky Hill, NJ; Parsippany, NJ; Schaumburg, IL. Hybrid work model available with occasional in‑office attendance required.
Equal Employment Opportunity Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Zurich does not accept unsolicited resumes from search firms or employment agencies; any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.
Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. For more information about the total rewards program, please click here.
#J-18808-Ljbffr