Total Fire Protection
IT Support Specialist
Base pay range: $18.50/hr - $25.00/hr.
At Total Fire Protection, our
MISSION
is simple: “Embracing Relationships, while keeping you safe, and delivering First Class Service.” Our core values define who we are and guide every action. We are committed to constant improvement, teamwork, and doing the right thing for our team members, customers, and community.
As an IT Support Specialist, you will provide technical support and maintain computer systems and networks. Responsibilities include troubleshooting issues, updating software and hardware, installing new equipment, and guiding users.
Responsibilities
Provide technical support for computer systems and software.
Troubleshoot hardware and software issues.
Install, configure, and maintain computer equipment.
Update and maintain software and security patches.
Provide assistance and training to users.
Maintain accurate inventory of computer assets.
Troubleshoot network connectivity issues.
Respond to service requests in a timely manner.
Onboarding and offboarding of staff.
Additional assignments as directed.
Qualifications
A high school diploma or equivalent.
Basic technical knowledge of computer hardware, software, and networks.
Excellent communication and problem‑solving skills.
Ability to work independently or as part of a team.
Attention to detail and organization skills.
Willingness to learn and adapt to new technologies.
Knowledge of computer hardware, software, and networks.
Troubleshooting and problem‑solving skills.
Communication and customer service skills.
Basic proficiency in office productivity software (e.g., Microsoft Office, G Suite).
Understanding of network security best practices.
Ability to work with limited supervision.
Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
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At Total Fire Protection, our
MISSION
is simple: “Embracing Relationships, while keeping you safe, and delivering First Class Service.” Our core values define who we are and guide every action. We are committed to constant improvement, teamwork, and doing the right thing for our team members, customers, and community.
As an IT Support Specialist, you will provide technical support and maintain computer systems and networks. Responsibilities include troubleshooting issues, updating software and hardware, installing new equipment, and guiding users.
Responsibilities
Provide technical support for computer systems and software.
Troubleshoot hardware and software issues.
Install, configure, and maintain computer equipment.
Update and maintain software and security patches.
Provide assistance and training to users.
Maintain accurate inventory of computer assets.
Troubleshoot network connectivity issues.
Respond to service requests in a timely manner.
Onboarding and offboarding of staff.
Additional assignments as directed.
Qualifications
A high school diploma or equivalent.
Basic technical knowledge of computer hardware, software, and networks.
Excellent communication and problem‑solving skills.
Ability to work independently or as part of a team.
Attention to detail and organization skills.
Willingness to learn and adapt to new technologies.
Knowledge of computer hardware, software, and networks.
Troubleshooting and problem‑solving skills.
Communication and customer service skills.
Basic proficiency in office productivity software (e.g., Microsoft Office, G Suite).
Understanding of network security best practices.
Ability to work with limited supervision.
Total Fire Protection is an Equal Opportunity Employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
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