Fullscript
IT Administrator (Riverside, California)
Fullscript, Riverside, California, United States, 92504
About the Role
We’re looking for a motivated and detail-oriented IT Administrator to join our IT team. This is an entry-level role ideal for someone early in their IT career who is passionate about technology, enjoys solving problems, and is eager to learn and grow within a collaborative team environment. Working on site in our California Distribution Center, you’ll play a key role in supporting end users, maintaining systems, and contributing to broader IT initiatives.
What you'll do
Monitor support channels and take ownership of user issues through to resolution, escalating as needed.
Work on site in our California DC — providing technical support to our users and warehouse equipment.
Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.).
Accurately log tickets and maintain clear documentation.
Assist with onsite IT support.
Support provisioning and deprovisioning of users and devices.
Report or escalate integration issues appropriately.
Support physical site improvements (e.g. equipment installs/removals).
Configure systems and follow IT processes and standards.
Participate in departmental projects under guidance.
What you bring to the table
Basic understanding of computer systems, networks, and common enterprise software.
Ability to follow documented processes and complete defined tasks independently.
Eagerness to learn and accept feedback constructively.
Clear written and verbal communication skills.
Ability to manage time, prioritize tasks, and ask for help when needed.
Comfortable sharing knowledge in team channels like Slack, documentation, or meetings.
Bonus if you have
Experience with helpdesk or ticketing systems (e.g., Zendesk, Jira, ServiceNow).
Familiarity with Mac and Windows operating systems.
Experience working with SaaS tools or enterprise environments.
Familiarity with networking; Network+ certification.
What we can offer you
Generous PTO and competitive pay.
Fullscript’s RRSP match program for financial health.
Flexible benefits package and workplace wellness program.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.
Why Fullscript?
Values innovation—we push boundaries and always look for better ways.
Supports growth—through learning, mentorship, and meaningful work.
Cares about balance—with flexible work options and time off when you need it.
Apply now—let’s build the future of healthcare, together.
We kindly ask that all applications be submitted directly through our careers page. Due to the high volume of interest, we’re not able to respond to individual emails or messages about job postings. If your background aligns with what we’re looking for, a member of our team will reach out to you directly.
Fullscript is an equal-opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request—email accommodations@fullscript.com for support.
Before joining the team, all candidates who receive and accept an offer will complete a background check.
We use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.
MORE INFO:
www.fullscript.com
SOCIAL:
@fullscriptHQ
Let’s make healthcare whole
#J-18808-Ljbffr
What you'll do
Monitor support channels and take ownership of user issues through to resolution, escalating as needed.
Work on site in our California DC — providing technical support to our users and warehouse equipment.
Troubleshoot and resolve hardware/software issues for end users (repair, replacement, setup, etc.).
Accurately log tickets and maintain clear documentation.
Assist with onsite IT support.
Support provisioning and deprovisioning of users and devices.
Report or escalate integration issues appropriately.
Support physical site improvements (e.g. equipment installs/removals).
Configure systems and follow IT processes and standards.
Participate in departmental projects under guidance.
What you bring to the table
Basic understanding of computer systems, networks, and common enterprise software.
Ability to follow documented processes and complete defined tasks independently.
Eagerness to learn and accept feedback constructively.
Clear written and verbal communication skills.
Ability to manage time, prioritize tasks, and ask for help when needed.
Comfortable sharing knowledge in team channels like Slack, documentation, or meetings.
Bonus if you have
Experience with helpdesk or ticketing systems (e.g., Zendesk, Jira, ServiceNow).
Familiarity with Mac and Windows operating systems.
Experience working with SaaS tools or enterprise environments.
Familiarity with networking; Network+ certification.
What we can offer you
Generous PTO and competitive pay.
Fullscript’s RRSP match program for financial health.
Flexible benefits package and workplace wellness program.
Training budget and company-wide learning initiatives.
Discount on Fullscript catalog of products.
Why Fullscript?
Values innovation—we push boundaries and always look for better ways.
Supports growth—through learning, mentorship, and meaningful work.
Cares about balance—with flexible work options and time off when you need it.
Apply now—let’s build the future of healthcare, together.
We kindly ask that all applications be submitted directly through our careers page. Due to the high volume of interest, we’re not able to respond to individual emails or messages about job postings. If your background aligns with what we’re looking for, a member of our team will reach out to you directly.
Fullscript is an equal-opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request—email accommodations@fullscript.com for support.
Before joining the team, all candidates who receive and accept an offer will complete a background check.
We use AI tools to support parts of our hiring process, like screening and reviewing responses. Final decisions are always made by people. This process complies with privacy and employment laws across Canada and the U.S.
MORE INFO:
www.fullscript.com
SOCIAL:
@fullscriptHQ
Let’s make healthcare whole
#J-18808-Ljbffr