ICF
Salesforce System Administrator and Release Engineer (Public Trust)
ICF, Reston, Virginia, United States, 22090
Salesforce System Administrator & Release Engineer (Public Trust) – ICF
Apply for the Salesforce System Administrator and Release Engineer (Public Trust) role at ICF.
Description
This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.
The Work ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the U.S. Department of Transportation. The project involves deploying a mission‑critical application leveraging Salesforce’s Public Sector Solutions, integrated with third‑party systems, and built using Agile methodology.
Job Location Remote work is authorized and must support U.S. Eastern time zone working hours. This position requires that the job be performed in the United States. ICF monitors employee work locations, blocks access from foreign locations/IP addresses, and prohibits personal VPN connections.
What You Will Do
Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards.
Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements.
Customize Salesforce using its native low‑code/no‑code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features.
Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices.
Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations.
Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce.
Create and maintain technical documentation for system configurations, release processes, and project deliverables.
Monitor system performance, troubleshoot issues, and implement enhancements to ensure long‑term system reliability.
Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet government standards.
What You Will Bring With You
Active Salesforce Administrator certification.
3+ years as a Salesforce Administrator for large production orgs.
3+ years of hands‑on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX).
Candidate must be able to obtain and keep a Public Trust clearance.
U.S. Citizenship or a Green Card is required due to federal contract requirements.
Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
What We Would Like You To Bring With You
Bachelor’s degree in a computer‑related discipline will be preferred.
Prefer a candidate with an active Public Trust or Secret Clearance.
Salesforce Advanced Administrator certification or other technical Salesforce certifications.
Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.).
Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes.
Understanding of federal government security standards and experience supporting ATO processes.
Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.).
Working at ICF ICF is a global advisory and technology services provider that combines unmatched expertise with cutting‑edge technology to help clients solve complex challenges, navigate change, and shape the future. We build a workplace where everyone can thrive. We are an equal opportunity employer. For more information, please read our EEOC policy.
Candidate AI Usage Policy ICF does not permit the use of artificial intelligence tools to generate or assist with responses during interviews. If an accommodation involving AI is needed, applicants should contact candidateaccommodation@icf.com. We are dedicated to ensuring an equal opportunity for all candidates.
Pay Range $81,094.00 – $166,810.00 (Nationwide Remote Office – US99)
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Description
This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.
The Work ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the U.S. Department of Transportation. The project involves deploying a mission‑critical application leveraging Salesforce’s Public Sector Solutions, integrated with third‑party systems, and built using Agile methodology.
Job Location Remote work is authorized and must support U.S. Eastern time zone working hours. This position requires that the job be performed in the United States. ICF monitors employee work locations, blocks access from foreign locations/IP addresses, and prohibits personal VPN connections.
What You Will Do
Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with federal standards.
Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements.
Customize Salesforce using its native low‑code/no‑code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features.
Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices.
Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations.
Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce.
Create and maintain technical documentation for system configurations, release processes, and project deliverables.
Monitor system performance, troubleshoot issues, and implement enhancements to ensure long‑term system reliability.
Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet government standards.
What You Will Bring With You
Active Salesforce Administrator certification.
3+ years as a Salesforce Administrator for large production orgs.
3+ years of hands‑on experience in DevOps practices, including software release management, version control, and deployment automation (e.g., using tools like Git, Jenkins, or Salesforce DX).
Candidate must be able to obtain and keep a Public Trust clearance.
U.S. Citizenship or a Green Card is required due to federal contract requirements.
Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S.
Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years.
What We Would Like You To Bring With You
Bachelor’s degree in a computer‑related discipline will be preferred.
Prefer a candidate with an active Public Trust or Secret Clearance.
Salesforce Advanced Administrator certification or other technical Salesforce certifications.
Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.).
Experience with data migration tools (e.g., Data Loader, Salesforce Data Import Wizard) and integration processes.
Understanding of federal government security standards and experience supporting ATO processes.
Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc.).
Working at ICF ICF is a global advisory and technology services provider that combines unmatched expertise with cutting‑edge technology to help clients solve complex challenges, navigate change, and shape the future. We build a workplace where everyone can thrive. We are an equal opportunity employer. For more information, please read our EEOC policy.
Candidate AI Usage Policy ICF does not permit the use of artificial intelligence tools to generate or assist with responses during interviews. If an accommodation involving AI is needed, applicants should contact candidateaccommodation@icf.com. We are dedicated to ensuring an equal opportunity for all candidates.
Pay Range $81,094.00 – $166,810.00 (Nationwide Remote Office – US99)
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