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Les Olson IT

Junior System Administrator

Les Olson IT, Las Vegas, Nevada, us, 89105

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Les Olson Company is one of the fastest‑growing and most capable technology service providers in the West. We’re looking for a

Junior System Administrator

to join our team. We pride ourselves on talent, passion, and compassion, driving our growth through superior service.

What We Offer:

Paid Time Off

Sick Days

Paid Holidays

Life Insurance

Local Volunteer Opportunities

What You Have:

4+ years of Information Technology work experience, preferably in System Administration, Help Desk Support, or an IT Installation Team

Team‑oriented, strong communicator

Certification or equivalent work experience or ability to obtain certification within 1 year:

CompTIA Security+ (or equivalent)

CompTIA Server+ (or equivalent)

VMware VCP‑DCV

Microsoft Azure Administrator AZ‑104 (or equivalent)

Basic knowledge and some hands‑on experience with Windows Server and Active Directory:

Ability to add/remove OUs, users, groups, and computers

Ability to create basic GPOs

Basic knowledge and hands‑on experience troubleshooting, patching, and administering virtual machines in VMware or Hyper‑V

Knowledge and ability to install and implement hardware or software RAID configurations

Knowledge of troubleshooting process and procedures (in relation to the OSI model)

Associate knowledge of Microsoft O365 products

Associate knowledge of Google G‑Suite

Associate knowledge of Azure Active Directory

Associate knowledge of Azure or AWS virtual environments

Associate knowledge of LAN, WAN, VLAN, and VPN network technologies

Associate knowledge of backup systems (ex: Datto, Veeam, StorageCraft)

Associate knowledge of network storage devices (SAN and NAS)

Associate knowledge of end‑point security applications (anti‑virus solutions)

Associate knowledge of PowerShell (huge plus, preferred skill)

Associate knowledge of Linux or Apple iOS (huge plus, preferred skill)

Valid driver’s license and reliable transportation

What You’ll Do:

Maintain essential customer‑managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and backup devices

Troubleshoot, configure, and deploy Windows Server 2012/2016/2019/2022 to suit customer needs

Administer Microsoft Office 365, Google G‑Suite, or other third‑party e‑mail providers

Administer VMware and Hyper‑V virtualization instances, including virtual machines

Administer Active Directory and Group Policy in Windows Server OS

Troubleshoot basic server roles and features (File, Print, Web, DHCP, DNS, Domain Controllers)

Troubleshoot, update, and/or modify Azure configurations to include Azure AD

Troubleshoot basic TCP/IP, DHCP, DNS protocol issues

Troubleshoot, install, and configure RAID settings based on customer requirements

Troubleshoot and configure physical server hardware for optimal performance and usability

Build physical servers, installing drives, memory, processors, and other accessories

Collaborate with other engineers and help‑desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; keeping communication lines open and effective

Manage small to medium‑sized projects with minimal assistance from higher‑level engineers

Act as a Tier 2 escalation point for complex issues exceeding Tier 1 skills or requiring higher‑level attention

Escalate tickets that exceed skill level to a Tier 3 in a timely manner to meet internal SLA requirements

Provide on‑call support as part of a scheduled rotation with other team members

Respond to incidents or service requests via phone, chat, E‑mail, or ticketing system

Use expeditious resolution strategies to improve customer service, perception, and satisfaction

Exercise sound judgment and creativity to prioritize outstanding support requests or incidents

Follow incidents through to resolution and ensure timely incident response and documentation

Job Type: Full‑time, On‑site (not remote or hybrid)

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (with opportunities to volunteer for on‑call rotation)

Visit our website: lesolson.com

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