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Exela Technologies

Digital Print Coordinator

Exela Technologies, New York, New York, us, 10261

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Pay Base pay range: $18.00/hr – $18.75/hr

Health & Wellness We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short‑term insurance coverage is available. We also offer a 401(k) retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Overview Title:

Digital Print Coordinator Position Type:

Full time – Regular Benefits:

Medical, Dental, Vision Coverage; 401(k); Referral Bonus Hours:

Sunday through Thursday, 3:30 PM – 11:30 PM

Job Summary:

The Digital Print Coordinator assigns and delegates work to copy operators and ensures the team is fully utilized, productive and meeting print deadline demands; coordinates workflow activities ensuring customer satisfaction in all areas of responsibility including job intake, operating print jobs, record keeping, shipping, receiving and other tasks. Applicant must be able to multitask and take in and understand complex work instructions. Ensure quality maintenance of all logs and reporting documentation; attention to detail. Handle time‑sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.

Job Responsibilities

Answer incoming calls

Monitor email traffic on various intake areas

Respond to emails and answer inquiries

Strong customer service skills

Strong verbal/written communication skills

Assess incoming print jobs and requested deadlines

Communicate effectively with clients regarding job requirements

Negotiate deadlines and other job parameters as necessary

Organize and prioritize jobs in queue to optimize meeting client expectations

Use Microsoft Office suite

Assign print jobs fairly between print operators

Engage in heavy client interaction verbal/written forms

Participate in cross‑training and perform other duties as needed

Print Operator Tasks (As part of coordinator duties)

Operate print, copy and scanning equipment

Operate binding and other finishing equipment

Operate various high‑volume printers such as Xerox, Konica Minolta, etc.

Produce detailed, high‑quality printed materials in a time‑sensitive atmosphere utilizing high‑speed digital printers

Perform multiple finishing types: wire‑O, velo, 3‑hole drill, lamination, stuffing envelopes, folding, and cutting

Operate electronic/manual cutter

Set up and operate a variety of Fiery printing software

Troubleshoot machine problems

Required Qualifications

High School Diploma or equivalent (GED) required

Excellent customer service is a must

Strong copy background and familiarity with Fiery software and copy equipment (Konica Minolta, Xerox, Ricoh, etc.)

Experience running large copy jobs and binding (wire‑O, GBC, spiral bind, 3‑ring binder)

Previous experience in mail/document preparation

Document scanning and/or indexing

Ability to work individually or in a team environment

Ability to handle multiple projects simultaneously

Ability to adapt to a changing fast‑growing production environment

Strong communication skills, both verbal and written

Strong organizational and administrative skills

Meet employer’s attendance policy

Work experience in email and Microsoft Windows environments required

May be required to lift items weighing up to 50 pounds, maximum allowed by current State Law, with or without accommodations

Must be able to sit, stand, and/or walk for long periods of time, with or without accommodations

Compensation The pay for this position is minimum $18 per hour to maximum $18.75 per hour; bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered.

EEO Statement Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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