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Penn State Health

Community Hospital Registration Associate - Rev Cyc Pat Acc

Penn State Health, West Wyomissing, Pennsylvania, United States

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Community Hospital Registration Associate – Revenue Cycle Patient Access Penn State Health

Location:

US:PA:Wyomissing

Work Type:

Full Time

FTE:

1.00

Shift:

Day

Hours:

M‑Th 9:30 a‑m – 6:00 p‑m, Fri 8:30 a‑m – 5:00 p‑m with Sat. A.M. rotation

Recruiter Contact:

Brie Kissell –

bkissell@pennstatehealth.psu.edu

SUMMARY OF POSITION The Community Hospital Registration Associate advances the revenue cycle process for services rendered within a community hospital setting, both inpatient and outpatient. The incumbent is responsible for securing all information required to accurately complete patient pre‑registration and/or registration. This includes converting the correct visit within the billing system, verifying insurance and benefit verification, and reviewing regulatory requirements for admissions, observations, surgical day‑care visits, ED visits and outpatient services performed in a hospital setting.

The Registration Associate position involves direct interaction with patients and provides support across multiple hospital departments. Associates play a crucial role as the initial point of contact for patients and their families, forming a cornerstone of our enduring relationship with the patient. Team members will enjoy a fast‑paced environment, patient interaction, diversity in tasks, and room for advancement both within the team and across the organization.

MINIMUM QUALIFICATIONS

HS Diploma or GED required

Six months minimum in a customer service setting required

PREFERRED QUALIFICATIONS

Medical health insurance knowledge preferred

Medical terminology Revenue Cycle experience preferred

WHY PENN STATE HEALTH Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

BENEFITS

Medical, dental and vision with no waiting period

Be Well — Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton)

Be Balanced — Generous Paid Time Off, Personal Time, and Paid Parental Leave

Be Secured — Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection

Be Rewarded — Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program

Be Supported — HR Solution Center, Learning and Organizational Development, Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling

This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract.

All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health’s policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.

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