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Compass Group USA

EXECUTIVE CHEF I

Compass Group USA, Kansas City, Missouri, United States, 64101

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Executive Chef I Compass Group USA

Location:

Kansas City, MO

Salary:

$85,000 - $95,000

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

Job Summary An inspirational and organized leader who is not afraid to roll up their sleeves to ensure the overall success of daily kitchen operations, including recruiting, training, and food preparation. The Executive Chef will showcase culinary talents through the delivery of show quality food while developing and empowering the onsite staff. Works to continually improve resident, employee, and client satisfaction while maximizing the financial performance in all areas of responsibility. Will deliver on company objectives by ensuring monthly budget, food and labor costs are met, and the safe handling of food by following safety & sanitation protocols.

Leading Culinary Operation

Lead daily culinary production in preparation and production of meals, food quality and presentation, compliance with all safety and sanitation standards and regulation, team member productivity and performance, cost controls and overall profitability.

Determine how food should be presented and create decorative food displays.

Provide direction on menu development based on product availability; create distinctive specials that incorporate seasonal or special ingredients.

Seek out sources for fresh food; monitor all produce and meat for freshness.

Maintain product consistency by conducting inspections of seasonings, portion, and appearance of food.

Research customer preferences and develop a menu which incorporates local foods and flavors.

Prepare and cook foods of all types, either on a regular basis or for special guests or functions.

Demonstrate new cooking techniques and equipment to staff.

Supervise and coordinate activities of cooks and workers engaged in food preparation.

Ensure compliance with federal, state, local and company health, safety, sanitation standards.

Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.

Communicate the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

Monitor the quality of raw and cooked food products to ensure that standards are met.

Follow and enforce food safety and sanitation guidelines.

Maintain purchasing, receiving and food storage standards.

Business & Financial Acumen

Participate in the development and implementation of business strategies for the community aligned with the client’s overall mission, vision values and strategies.

Manage department controllable expenses including food cost, supplies, uniforms, and equipment.

Develop and implement guidelines and control procedures for purchasing and receiving areas.

Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs.

Develop, implement, and manage the department's budget; continually analyze, forecast, monitor, and control the labor and food costs through various methods to meet/exceed management/budget objectives.

Identify major revenue and expense opportunities and possible problems.

Control food cost, labor, and other expenses; monitor actual versus budgeted expenses.

Oversee the food inventory, purchasing, control, and disbursement of all food supplies.

Schedule staff based upon forecasted volumes.

Ensuring Exceptional Customer Service

Create 100% resident satisfaction by providing team members with the training and resources they need to maximize team member engagement and deliver best in class service.

Maintain a professional attitude and appearance while engaging with residents and community staff.

Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Provide and support service behaviors that are above and beyond for customer satisfaction and retention.

Empower employees to provide excellent customer service, establishing guidelines so employees understand expectations and parameters.

Ensure that employees receive ongoing training to understand guest expectations.

Ensure that employees provide genuine hospitality and teamwork on an ongoing basis.

Use teamwork to support guests and employees.

Seek opportunities to improve the customer experience by seeking resident feedback and developing strategies to improve department.

Review resident satisfaction results and other data to identify areas of improvement.

Respond to and handle guest problems and complaints.

Team Building and Management

Regularly lead team member meetings.

Establish goals including performance goals, budget goals, team goals, etc.

Solicit employee feedback, utilize an "open door" policy and review employee satisfaction results to identify and address employee problems or concerns.

Develop and implement strategies and practices which support team member engagement.

Ensure employees are treated fairly and equitably.

Provide team members with the training needed to understand expectations and perform job responsibilities.

Provide team members with the necessary tools to perform their duties and responsibilities.

Communicate performance expectations and provide team members with ongoing feedback.

Provide team members with coaching and counseling as needed to achieve performance objectives and reach their fullest potential.

Preferred Qualifications

A.S. or equivalent experience.

Minimum 5 years of progressive culinary/kitchen management experience, depending upon formal degree or training.

Extensive catering experience a plus.

High volume, complex foodservice operations experience — highly desirable.

Institutional and batch cooking experiences.

Hands‑on chefs experience a must.

Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.

Must be experienced with computers; including Microsoft Office (Word, Excel and Power Point), Outlook, E‑mail and the Internet.

Must be willing to participate in client satisfaction programs/activities.

ServSafe certified — highly desirable.

Associate Benefits

Medical.

Dental.

Vision.

Life Insurance / AD.

Disability Insurance.

Retirement Plan.

Flexible Time Off.

Holiday Time Off (varies by site/state).

Associate Shopping Program.

Health and Wellness Programs.

Discount Marketplace.

Identity Theft Protection.

Pet Insurance.

Commuter Benefits.

Employee Assistance Program.

Flexible Spending Accounts (FSAs).

Equal Opportunity Employer Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

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