Fairmont Hotels & Resorts
2 weeks ago Be among the first 25 applicants
Company Description
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world‑famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open‑air rooftop lounge with views of the Pacific; a blissful two‑story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
Job Description
Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities
Adhere to company policy and procedures, as stated in the company Handbook
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy.
Participate actively in the resolution of guest concerns.
Take orders, answer questions, and make recommendations for menu listed products.
Use appropriate upselling techniques.
Clear, clean, reset and maintain restaurant tables during shift
Assist other Servers in offering the highest level of service
Understand the processes of delivery and removal of all product and equipment
Handle all guest checks according to Hotel policy
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks
Completion of side work as assigned by Manager
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self‑audits to ensure 100% compliance on all interactions with guests
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times
Assist guests in a friendly, professional and polite manner
Maintain regular and predictable attendance
Follow directions from Manager at all times
Other duties as assigned
Qualifications
Prior serving experience with a minimum of 2 years in a similar restaurant environment
Must be able to speak, read, write and understand the English language
Requires excellent and polished communication skills
Must possess basic math skills and the ability to use a calculator
Must possess basic computer skills
Ability to solve problems and make rational decisions
Knowledge of Restaurant operations, its services, and facilities
Must have superior guest service abilities as well as a complete understanding of California serving guidelines
Possess a proven track record for guest satisfaction
Possess a strong sense of urgency
Display a pleasant and cheerful disposition
Maintain a high level of integrity
Display a confident and professional appearance at all times and always meet company grooming standards
Adapt in difficult situations with problem‑solving abilities, and make decisions when necessary
Show eagerness and capacity to learn
Able to work flexible hours, weekends, and holidays
What Is In It For You
Hourly rate: USD $25.00 per hour
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
#J-18808-Ljbffr
Company Description
Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world‑famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open‑air rooftop lounge with views of the Pacific; a blissful two‑story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.
Job Description
Uphold the Fairmont Breakers values and mission statement while performing positional responsibilities
Adhere to company policy and procedures, as stated in the company Handbook
Consistently offer professional, friendly and engaging service
Provide the highest quality service to all guests at all times, by instilling the company philosophy.
Participate actively in the resolution of guest concerns.
Take orders, answer questions, and make recommendations for menu listed products.
Use appropriate upselling techniques.
Clear, clean, reset and maintain restaurant tables during shift
Assist other Servers in offering the highest level of service
Understand the processes of delivery and removal of all product and equipment
Handle all guest checks according to Hotel policy
Maintain pars and equipment as needed to successfully accomplish all restaurant service tasks
Completion of side work as assigned by Manager
Engage and genuinely interact with guests while anticipating their needs
Explain food and beverage items in detail to our guests
Follow all hotel standards, LQA standards, and Forbes 5 Stars standards while conducting self‑audits to ensure 100% compliance on all interactions with guests
Complete any necessary opening and closing paperwork and side work duties as required
Work well with others as a team
Prepare food and beverage as per guidelines
Follow cash handling policies and procedures
Assist in filling in at other F&B areas and/or outlets as needed
Perform other related duties as assigned
Display a congenial appearance and is well groomed at all times
Assist guests in a friendly, professional and polite manner
Maintain regular and predictable attendance
Follow directions from Manager at all times
Other duties as assigned
Qualifications
Prior serving experience with a minimum of 2 years in a similar restaurant environment
Must be able to speak, read, write and understand the English language
Requires excellent and polished communication skills
Must possess basic math skills and the ability to use a calculator
Must possess basic computer skills
Ability to solve problems and make rational decisions
Knowledge of Restaurant operations, its services, and facilities
Must have superior guest service abilities as well as a complete understanding of California serving guidelines
Possess a proven track record for guest satisfaction
Possess a strong sense of urgency
Display a pleasant and cheerful disposition
Maintain a high level of integrity
Display a confident and professional appearance at all times and always meet company grooming standards
Adapt in difficult situations with problem‑solving abilities, and make decisions when necessary
Show eagerness and capacity to learn
Able to work flexible hours, weekends, and holidays
What Is In It For You
Hourly rate: USD $25.00 per hour
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
#J-18808-Ljbffr