Ethan Allen Global, Inc.
Interior Design Retail Sales Consultant
Ethan Allen Global, Inc., Indianapolis, Indiana, us, 46262
Interior Design Retail Sales Consultant
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Ethan Allen Global, Inc. General Objectives
Design Consultants work closely with customers in the Design Center, remotely, online, or in the customer’s home to create individualized design solutions that drive sales of Ethan Allen products and services. Design solutions include space planning, fabric coordination, product selection, and overall project design. Consultants are evaluated on teamwork, customer service, communication skills, decision making, project development, presentation, technical skills, and benchmark metrics such as Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be‑Backs, PI, Close Ratio, and participation in the Ethan Allen Trade Program. They are expected to be proficient in social media such as blogs, micro‑blogs, online forums, content sharing sites, and other digital channels, and to promote the Ethan Allen brand according to the company’s Social Media Policy. Compensation is incentive based, with total earnings determined by commissions earned. Consultants must meet or exceed the Minimum Monthly Sales and other benchmarks as set by Ethan Allen. This is a full‑time position. Essential Duties and Responsibilities
Create design solutions that are consistent with the customer’s preference and budget. Sell Ethan Allen’s products and services. Represent the Ethan Allen brand in all customer interactions. When in the design center professionally greet customers to establish rapport and obtain appointments and in‑home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale. Utilize grassroots marketing and a variety of social media platforms to develop and grow the business. Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. Stay current on design and color trends to create fashionable design solutions. Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. Participate as required in all corporate sponsored marketing and training programs. Educate customers on all the Ethan Allen sponsored finance options available to them. Contribute towards the development and on‑going upkeep of the design center’s portfolio. Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers. Enter orders utilizing the retail point of sale system. Work cooperatively in maintaining a neat and orderly design center projection. Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans. Provide suggestions to modify plan based on reaching specific goals and objectives. Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market. Perform any other duties as required. Knowledge, Skills, & Abilities
Minimum High School Diploma or equivalent with relevant work experience. Minimum of one (1) year of practical interior design experience. Bachelor’s degree or equivalent in a design‑related field from an accredited institution, desirable. Broad knowledge of interior design and effective sales techniques. Working knowledge of online sales and design tools. Good listening skills with excellent oral and written communication skills also required. General understanding of how to utilize social media and grass‑roots marketing to develop a book of business. Proven experience preferred. Valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. Intermediate skill competency using digital floor planning technology. 3D applications a plus. Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools. Willing and capable of learning new technologies. Compensation
Design Consultants are paid a recoverable draw typically ranging from $44,000 to $100,000 annually based on written sales. The potential income for experienced Design Consultants averages $70,000–$115,000 per year, with top writers making $200,000 per year or more. Benefits
Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well‑being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with employer contributions), multiple medical plans with prescription drug coverage, health savings account (including employer contributions), dental plan, vision plan, basic group term life & accidental death & dismemberment, supplemental group term life & AD&D insurance, dependent group term life insurance, short and long‑term disability, business travel accident life insurance, flexible spending accounts – health care & dependent care, commuter saving plans – public transit & parking, voluntary whole life insurance, voluntary critical care insurance, voluntary accident insurance, and employee assistance program. Benefit availability varies based on full‑time or part‑time employee classification.
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at
Ethan Allen Global, Inc. General Objectives
Design Consultants work closely with customers in the Design Center, remotely, online, or in the customer’s home to create individualized design solutions that drive sales of Ethan Allen products and services. Design solutions include space planning, fabric coordination, product selection, and overall project design. Consultants are evaluated on teamwork, customer service, communication skills, decision making, project development, presentation, technical skills, and benchmark metrics such as Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be‑Backs, PI, Close Ratio, and participation in the Ethan Allen Trade Program. They are expected to be proficient in social media such as blogs, micro‑blogs, online forums, content sharing sites, and other digital channels, and to promote the Ethan Allen brand according to the company’s Social Media Policy. Compensation is incentive based, with total earnings determined by commissions earned. Consultants must meet or exceed the Minimum Monthly Sales and other benchmarks as set by Ethan Allen. This is a full‑time position. Essential Duties and Responsibilities
Create design solutions that are consistent with the customer’s preference and budget. Sell Ethan Allen’s products and services. Represent the Ethan Allen brand in all customer interactions. When in the design center professionally greet customers to establish rapport and obtain appointments and in‑home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale. Utilize grassroots marketing and a variety of social media platforms to develop and grow the business. Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. Stay current on design and color trends to create fashionable design solutions. Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. Participate as required in all corporate sponsored marketing and training programs. Educate customers on all the Ethan Allen sponsored finance options available to them. Contribute towards the development and on‑going upkeep of the design center’s portfolio. Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers. Enter orders utilizing the retail point of sale system. Work cooperatively in maintaining a neat and orderly design center projection. Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans. Provide suggestions to modify plan based on reaching specific goals and objectives. Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market. Perform any other duties as required. Knowledge, Skills, & Abilities
Minimum High School Diploma or equivalent with relevant work experience. Minimum of one (1) year of practical interior design experience. Bachelor’s degree or equivalent in a design‑related field from an accredited institution, desirable. Broad knowledge of interior design and effective sales techniques. Working knowledge of online sales and design tools. Good listening skills with excellent oral and written communication skills also required. General understanding of how to utilize social media and grass‑roots marketing to develop a book of business. Proven experience preferred. Valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. Intermediate skill competency using digital floor planning technology. 3D applications a plus. Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools. Willing and capable of learning new technologies. Compensation
Design Consultants are paid a recoverable draw typically ranging from $44,000 to $100,000 annually based on written sales. The potential income for experienced Design Consultants averages $70,000–$115,000 per year, with top writers making $200,000 per year or more. Benefits
Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well‑being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with employer contributions), multiple medical plans with prescription drug coverage, health savings account (including employer contributions), dental plan, vision plan, basic group term life & accidental death & dismemberment, supplemental group term life & AD&D insurance, dependent group term life insurance, short and long‑term disability, business travel accident life insurance, flexible spending accounts – health care & dependent care, commuter saving plans – public transit & parking, voluntary whole life insurance, voluntary critical care insurance, voluntary accident insurance, and employee assistance program. Benefit availability varies based on full‑time or part‑time employee classification.
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