Velvet by Graham & Spencer
Job Summary
The stylist/sales supervisor position is the face of Velvet and represents the brand in attitude and appearance by styling Velvet product on themselves and customers.
They assist customers in their shopping experience and provide outstanding service to achieve personal sales goals while lightly assisting with operational tasks as needed by management.
Duties
Sales, Service, and Merchandising Requirements (85%)
Handle customer service issues as needed
Greet each and every customer and courteously answer customer questions
Discuss merchandise with customers and suggest items that fit into each customer’s unique style
Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
Complete customer orders via phone and email including follow up on special requests and inter-store transfers
Maintain the appearance standards of the sales floor area by keeping it stocked and organized
Perform point of sales transactions
Help when needed to replenish the sales floor or specific merchandising projects
Maintain personal appearance in accordance with the Company dress code
Other duties at the discretion of store management and/or the Company
Operational Requirements (15%)
Follow correct procedure for opening and closing store
Maintain organization and neatness of the cash wrap and stockroom
Assist with the daily cleaning of the entire store
Respond to inter-company requests such as transfers and returns
Utilize loss prevention procedures in order to minimize shrink
Other duties at the discretion of store management and/or the Company
Qualifications
Must be able to work 10 hours per week, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
Previous retail selling experience required
Demonstrated success in building KPIs and client retention
High School graduate or equivalent
Excellent verbal and written communication skills
Excellent customer service and sales skills
Able to work in a fast paced, team-oriented environment
Experience with retail POS/inventory control computer systems
Maintain positive team morale
Physical Demands / Working Conditions
Regularly required to stand, walk, talk, and hear
Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move up to 25 pounds
Vision requirements: close vision, distant vision, as well as ability to adjust and focus
Employment Type
Full‑time
Seniority Level
Entry level
Job Function
Sales and Business Development
Industries
Retail Apparel and Fashion
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They assist customers in their shopping experience and provide outstanding service to achieve personal sales goals while lightly assisting with operational tasks as needed by management.
Duties
Sales, Service, and Merchandising Requirements (85%)
Handle customer service issues as needed
Greet each and every customer and courteously answer customer questions
Discuss merchandise with customers and suggest items that fit into each customer’s unique style
Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
Complete customer orders via phone and email including follow up on special requests and inter-store transfers
Maintain the appearance standards of the sales floor area by keeping it stocked and organized
Perform point of sales transactions
Help when needed to replenish the sales floor or specific merchandising projects
Maintain personal appearance in accordance with the Company dress code
Other duties at the discretion of store management and/or the Company
Operational Requirements (15%)
Follow correct procedure for opening and closing store
Maintain organization and neatness of the cash wrap and stockroom
Assist with the daily cleaning of the entire store
Respond to inter-company requests such as transfers and returns
Utilize loss prevention procedures in order to minimize shrink
Other duties at the discretion of store management and/or the Company
Qualifications
Must be able to work 10 hours per week, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
Previous retail selling experience required
Demonstrated success in building KPIs and client retention
High School graduate or equivalent
Excellent verbal and written communication skills
Excellent customer service and sales skills
Able to work in a fast paced, team-oriented environment
Experience with retail POS/inventory control computer systems
Maintain positive team morale
Physical Demands / Working Conditions
Regularly required to stand, walk, talk, and hear
Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move up to 25 pounds
Vision requirements: close vision, distant vision, as well as ability to adjust and focus
Employment Type
Full‑time
Seniority Level
Entry level
Job Function
Sales and Business Development
Industries
Retail Apparel and Fashion
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