Automated Business Solutions
Join to apply for the
IT Technician - Level I
role at
Automated Business Solutions .
We’re hiring a Level 1 Help Desk Technician for our managed service provider (MSP) environment.
Location:
Warwick, RI – in-office/on-site Reports to:
IT Manager Employment type:
Full‑time Seniority level:
Entry level Job function:
Information Technology
What You’ll Be Doing
Respond to and resolve basic Windows, Mac, Office 365, and printer support requests.
Create and manage support tickets using our PSA tools.
Assist with user account setup and password resets in Active Directory and Microsoft 365.
Help monitor systems and alerts using RMM tools.
Document solutions and contribute to our internal knowledge base.
Communicate clearly with clients to understand issues and provide updates.
What You Bring
1+ year of experience in IT support or a related field (internships or school projects count).
Basic understanding of computers, operating systems, and common software.
Willingness to learn and grow in a fast‑paced environment.
Strong communication and organizational skills.
A+ or other entry‑level IT certifications are a plus – we’ll help you earn them.
Why Join Us?
Hands‑on experience with a wide range of technologies and clients.
Mentorship from experienced technicians and opportunities to progress to Level 2 roles.
Competitive pay, benefits, and certification support.
A collaborative, high‑energy team that values your growth and contributions.
Ready to Launch Your IT Career? Submit your application today! Let’s build your future in tech together.
For more information about our company, visit
absne.com .
#J-18808-Ljbffr
IT Technician - Level I
role at
Automated Business Solutions .
We’re hiring a Level 1 Help Desk Technician for our managed service provider (MSP) environment.
Location:
Warwick, RI – in-office/on-site Reports to:
IT Manager Employment type:
Full‑time Seniority level:
Entry level Job function:
Information Technology
What You’ll Be Doing
Respond to and resolve basic Windows, Mac, Office 365, and printer support requests.
Create and manage support tickets using our PSA tools.
Assist with user account setup and password resets in Active Directory and Microsoft 365.
Help monitor systems and alerts using RMM tools.
Document solutions and contribute to our internal knowledge base.
Communicate clearly with clients to understand issues and provide updates.
What You Bring
1+ year of experience in IT support or a related field (internships or school projects count).
Basic understanding of computers, operating systems, and common software.
Willingness to learn and grow in a fast‑paced environment.
Strong communication and organizational skills.
A+ or other entry‑level IT certifications are a plus – we’ll help you earn them.
Why Join Us?
Hands‑on experience with a wide range of technologies and clients.
Mentorship from experienced technicians and opportunities to progress to Level 2 roles.
Competitive pay, benefits, and certification support.
A collaborative, high‑energy team that values your growth and contributions.
Ready to Launch Your IT Career? Submit your application today! Let’s build your future in tech together.
For more information about our company, visit
absne.com .
#J-18808-Ljbffr