New Balance
Retail Sales Associate (Seasonal) - Southpark
New Balance, Charlotte, North Carolina, United States, 28245
Retail Sales Associate (Seasonal) – Southpark
New Location at Southpark! Join New Balance, a company founded in 1906 that empowers people through sport and craftsmanship.
Job Mission Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.
Major Accountabilities
Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
Greet and make customer contact
Understand the customer's needs
Educate the customer on product features and benefits
Solve any customer problems/answer any questions
Transact the sale through suggestive selling, multiple selling, and effective closing
Correctly measure and fit customers with appropriate New Balance product
Inform customers about promotions
Maintain a clean, organized, well‑stocked floor
Ensure proper labeling and pricing of items
Protect products by managing security tags, monitoring floor merchandise, and reporting shrinkage or security violations
Follow safety regulations, including proper lifting procedures and incident reporting
Requirements for Success
Must be 18 years of age or older.
People person with strong customer service and verbal communication skills.
Past retail experience preferred but not required.
Demonstrated ability to thrive in a team environment.
Familiarity with cash register functions and basic math.
Ability to work a flexible schedule that may include weekends and holidays.
Physical ability to lift 4–8 lbs. frequently, lift up to 50 lbs. with assistance, kneel/squat frequently, stand extended periods, and ascend stairs or ladders.
Regular Associate Benefits New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), and additional perks such as online learning, tuition reimbursement, a $100 monthly student loan support, mentorship programs, a $1,000 yearly lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave. Temporary and part‑time associates receive medical, dental, and vision coverage and associate discounts; part‑time associates also receive 401(k) and a yearly $300 lifestyle reimbursement.
Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an armed forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
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Job Mission Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.
Major Accountabilities
Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
Greet and make customer contact
Understand the customer's needs
Educate the customer on product features and benefits
Solve any customer problems/answer any questions
Transact the sale through suggestive selling, multiple selling, and effective closing
Correctly measure and fit customers with appropriate New Balance product
Inform customers about promotions
Maintain a clean, organized, well‑stocked floor
Ensure proper labeling and pricing of items
Protect products by managing security tags, monitoring floor merchandise, and reporting shrinkage or security violations
Follow safety regulations, including proper lifting procedures and incident reporting
Requirements for Success
Must be 18 years of age or older.
People person with strong customer service and verbal communication skills.
Past retail experience preferred but not required.
Demonstrated ability to thrive in a team environment.
Familiarity with cash register functions and basic math.
Ability to work a flexible schedule that may include weekends and holidays.
Physical ability to lift 4–8 lbs. frequently, lift up to 50 lbs. with assistance, kneel/squat frequently, stand extended periods, and ascend stairs or ladders.
Regular Associate Benefits New Balance offers a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), and additional perks such as online learning, tuition reimbursement, a $100 monthly student loan support, mentorship programs, a $1,000 yearly lifestyle reimbursement, 4 weeks of vacation, 12 holidays, and generous parental leave. Temporary and part‑time associates receive medical, dental, and vision coverage and associate discounts; part‑time associates also receive 401(k) and a yearly $300 lifestyle reimbursement.
Equal Opportunity Employer New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an armed forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
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