Ferguson
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best‑in‑class products, service and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building & Remodel, Waterworks and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions.
Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Effectively use the customer relationship management (CRM) system and phone system.
Qualifications
0‑3 years of sales and/or customer service experience preferred.
Strong sales skills, including the ability to upsell.
Proven track record of responding quickly to customer needs and making timely decisions.
Ability to react well in a fast‑paced environment and follow through on commitments.
Highly motivated, customer‑service oriented with the ability to build relationships.
General digital literacy including Microsoft Office.
Quick learner of product knowledge and processes.
Benefits : Our competitive offering includes health, dental, vision, paid time off, life insurance, a 401(k) with company match, and additional meaningful and inclusive enhancements such as mental health coverage, gender-affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
Pay Range : $18.71 - $29.92 (Monthly for Salaried roles or Hourly for all other roles). This role is bonus or incentive plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Ferguson is an equal opportunity employer and a government contractor that abides by the requirements of 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A) prohibiting discrimination against qualified veterans and individuals with disabilities. Ferguson Enterprises, LLC. is an equal employment opportunity employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation information available.
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Responsibilities
Work together with Sales associates to support customer needs by determining the best products and solutions.
Ensure the delivery of personalized customer service through timely quotations and accurate sales orders.
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Effectively use the customer relationship management (CRM) system and phone system.
Qualifications
0‑3 years of sales and/or customer service experience preferred.
Strong sales skills, including the ability to upsell.
Proven track record of responding quickly to customer needs and making timely decisions.
Ability to react well in a fast‑paced environment and follow through on commitments.
Highly motivated, customer‑service oriented with the ability to build relationships.
General digital literacy including Microsoft Office.
Quick learner of product knowledge and processes.
Benefits : Our competitive offering includes health, dental, vision, paid time off, life insurance, a 401(k) with company match, and additional meaningful and inclusive enhancements such as mental health coverage, gender-affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.
Pay Range : $18.71 - $29.92 (Monthly for Salaried roles or Hourly for all other roles). This role is bonus or incentive plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Ferguson is an equal opportunity employer and a government contractor that abides by the requirements of 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A) prohibiting discrimination against qualified veterans and individuals with disabilities. Ferguson Enterprises, LLC. is an equal employment opportunity employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation information available.
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