Commonwealth of Pennsylvania
Sales Team Lead (Liquor Store Clerk 2) - W Lancaster Ave, Bryn Mawr
Commonwealth of Pennsylvania, Phila, Pennsylvania, United States
Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high‑energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer‑focused retail role, with all the perks of full‑time state employment!
Position Overview Full‑Time Sales Team Lead (Liquor Store Clerk 2) – FW&GS store located in Bryn Mawr, PA.
Description of Work As a Sales Team Lead, you will serve as a lead worker, guiding a team of clerks while also collaborating with the FW&GS management team. Responsibilities include managing daily store functions such as positively engaging with customers, ringing up sales, unloading shipments, stocking shelves, building displays, and maintaining store cleanliness. You will oversee and train lower‑level clerks, ensuring they follow store procedures and policies and providing assistance with customer service, cash management, and inventory reports for the shift.
Lead a shift effectively, ensuring smooth store operations and providing guidance to lower‑level clerks.
Provide top‑notch customer service, helping shoppers find what they need.
Manage sales transactions with a computerized cash register.
Unload shipments, stock shelves, and assemble product displays.
Maintain store cleanliness and ensure a positive shopping environment.
Provide on‑the‑job training to less experienced staff, ensuring they understand store procedures and policies.
Complete shift reports, including accounting and inventory management, and address cash management issues.
Resolve customer service and product‑related concerns promptly.
Work independently while leading and guiding other clerks.
Safely lift products—occasionally overhead or from a squatting position—from the floor, weighing 30‑50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
Stand for extended periods of time.
Keep the store clean and organized.
Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks.
Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
Work in a friendly, team‑oriented environment where every day brings new challenges and rewards.
Work Schedule & Compensation
Full‑time employment (average 75 hours biweekly).
Onsite parking available.
No telework option.
Starting annual salary of $38,768.00 (before taxes).
Qualifications
Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title).
Six months of retail sales work.
Must meet PA residency requirement.
Must be able to perform essential job functions.
Pass a background investigation; felony conviction within last ten years disqualifies applicant.
Legal & Residency Requirements
Must pass a background investigation. Applicants with a felony conviction within the last ten years are not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.
You must meet the PA residency requirement.
You must be able to perform essential job functions.
How to Apply
Resumes, cover letters, and similar documents will not be reviewed. All relevant, detailed experience/education must be provided on the application.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration.
Veterans Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, visit
www.pa.gov/agencies/employment/how-to-apply.html .
Telecommunications Relay Service (TRS) 711 (hearing and speech disabilities or other individuals).
Equal Employment Opportunity The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Examination Information
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information. Discrepancies may result in lower score or disqualification.
You may only apply/test once for this posting.
Your results will be provided via email.
#J-18808-Ljbffr
Position Overview Full‑Time Sales Team Lead (Liquor Store Clerk 2) – FW&GS store located in Bryn Mawr, PA.
Description of Work As a Sales Team Lead, you will serve as a lead worker, guiding a team of clerks while also collaborating with the FW&GS management team. Responsibilities include managing daily store functions such as positively engaging with customers, ringing up sales, unloading shipments, stocking shelves, building displays, and maintaining store cleanliness. You will oversee and train lower‑level clerks, ensuring they follow store procedures and policies and providing assistance with customer service, cash management, and inventory reports for the shift.
Lead a shift effectively, ensuring smooth store operations and providing guidance to lower‑level clerks.
Provide top‑notch customer service, helping shoppers find what they need.
Manage sales transactions with a computerized cash register.
Unload shipments, stock shelves, and assemble product displays.
Maintain store cleanliness and ensure a positive shopping environment.
Provide on‑the‑job training to less experienced staff, ensuring they understand store procedures and policies.
Complete shift reports, including accounting and inventory management, and address cash management issues.
Resolve customer service and product‑related concerns promptly.
Work independently while leading and guiding other clerks.
Safely lift products—occasionally overhead or from a squatting position—from the floor, weighing 30‑50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection.
Stand for extended periods of time.
Keep the store clean and organized.
Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks.
Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it.
Work in a friendly, team‑oriented environment where every day brings new challenges and rewards.
Work Schedule & Compensation
Full‑time employment (average 75 hours biweekly).
Onsite parking available.
No telework option.
Starting annual salary of $38,768.00 (before taxes).
Qualifications
Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title).
Six months of retail sales work.
Must meet PA residency requirement.
Must be able to perform essential job functions.
Pass a background investigation; felony conviction within last ten years disqualifies applicant.
Legal & Residency Requirements
Must pass a background investigation. Applicants with a felony conviction within the last ten years are not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.
You must meet the PA residency requirement.
You must be able to perform essential job functions.
How to Apply
Resumes, cover letters, and similar documents will not be reviewed. All relevant, detailed experience/education must be provided on the application.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration.
Veterans Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, visit
www.pa.gov/agencies/employment/how-to-apply.html .
Telecommunications Relay Service (TRS) 711 (hearing and speech disabilities or other individuals).
Equal Employment Opportunity The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Examination Information
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information. Discrepancies may result in lower score or disqualification.
You may only apply/test once for this posting.
Your results will be provided via email.
#J-18808-Ljbffr