Eataly
Restaurant Floor Manager - Eataly Downtown
Company Description
Eataly is the world's largest artisanal Italian food and beverage marketplace. Each Eataly is unique, offering guests the opportunity to shop high‑quality Italian, local and homemade products, learn through classes, and enjoy authentic Italian food at restaurants, cafés, and to‑go counters.
Job Description
Assist the Restaurant Assistant General Manager in day‑to‑day operations.
Oversee front‑of‑house staff including servers, bartenders, food runners, hosts, bussers, and barbacks.
Handle hiring, training, evaluating, and, if necessary, terminating employees.
Investigate, document, and resolve employee and guest incidents.
Maintain exceptional service standards and ensure compliance with health and safety regulations.
Estimate front‑of‑house food and beverage needs and supervise intake orders to meet specifications.
Review financial information such as sales, inventory, and costs to monitor the budget.
Collaborate with dining room and bar personnel to plan restaurant activities and special events.
Perform other duties as required.
Qualifications
Minimum 2 years of experience leading or managing a front‑of‑house restaurant team.
Understanding of service steps.
Outstanding communication, leadership, and problem‑solving skills.
Bachelor's or Associate's degree in Restaurant Management or Hospitality preferred.
Knowledge of Italian cuisine and beverage highly preferred.
Job Requirements
Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
Ability to lift up to 50 pounds.
Ability to maintain well‑paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Compensation Annual salary: $70,000 – $75,000.
Benefits
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401(k) with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
Equal Employment Opportunity Eataly is an equal employment opportunity employer. Eataly's policy prohibits unlawful discrimination on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability, or any characteristic protected by law. Eataly also prohibits harassment of applicants and employees based on these protected categories and complies with all applicable federal, state, and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history, and criminal background in hiring decisions. If you require accommodation, please advise Human Resources.
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Job Description
Assist the Restaurant Assistant General Manager in day‑to‑day operations.
Oversee front‑of‑house staff including servers, bartenders, food runners, hosts, bussers, and barbacks.
Handle hiring, training, evaluating, and, if necessary, terminating employees.
Investigate, document, and resolve employee and guest incidents.
Maintain exceptional service standards and ensure compliance with health and safety regulations.
Estimate front‑of‑house food and beverage needs and supervise intake orders to meet specifications.
Review financial information such as sales, inventory, and costs to monitor the budget.
Collaborate with dining room and bar personnel to plan restaurant activities and special events.
Perform other duties as required.
Qualifications
Minimum 2 years of experience leading or managing a front‑of‑house restaurant team.
Understanding of service steps.
Outstanding communication, leadership, and problem‑solving skills.
Bachelor's or Associate's degree in Restaurant Management or Hospitality preferred.
Knowledge of Italian cuisine and beverage highly preferred.
Job Requirements
Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
Ability to lift up to 50 pounds.
Ability to maintain well‑paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
Compensation Annual salary: $70,000 – $75,000.
Benefits
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401(k) with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
Equal Employment Opportunity Eataly is an equal employment opportunity employer. Eataly's policy prohibits unlawful discrimination on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability, or any characteristic protected by law. Eataly also prohibits harassment of applicants and employees based on these protected categories and complies with all applicable federal, state, and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history, and criminal background in hiring decisions. If you require accommodation, please advise Human Resources.
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