U.S. Department of Veterans Affairs
Intermediate Care Technician (ICT)
U.S. Department of Veterans Affairs, Jacksonville, North Carolina, United States, 28540
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U.S. Department of Veterans Affairs provided pay range This range is provided by U.S. Department of Veterans Affairs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $49,960.00/yr - $64,952.00/yr
Summary The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) Program is a program designed to hire transitioning service – National Guard – Reserve – and Veteran corpsmen – combat medics and medical technicians into positions at VA Medical Centers as an integral part of the medical team. Candidates generally qualify based on U.S. Armed Forces experience or equivalent education.
Qualifications To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/23/2025. You may qualify based on your experience as described below: Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include – but are not limited to: Prepare and administer medications through various methods including intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized (including oxygen), topical, intraocular (eye drops), otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous. Perform minor surgical procedures – medical interventions and administer treatments to manage care to combat disease or disabling symptoms, example incise and drain various skin infections or abscesses. Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) and report diagnostic and laboratory results. Preferred Experience : Experience in the military as a Hospital Corpsman – Combat Medic – Medical Technician is highly desired.
For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties
The Intermediate Care Technician is an occupational specialty – especially for former military combat medics, medical technicians, and corpsmen.
Patient Screening: Duties include performing observation‑based screening and collecting patient information in collaboration with licensed personnel.
This may involve completing clinical reminders – obtaining patient health history – chief complaints – medication history – and identification of health‑related conditions that may impact the patient's health status.
The incumbent will complete approved templates and tools – such as the outpatient intake form – normal result notes – and follow‑up treatment protocols established by the agency.
Mental Health Services: The incumbent assists in behavior/psychiatric situations in an outpatient setting.
This can include assisting licensed personnel with crisis intervention – management of aggressive or suicidal psychiatric patients – by providing one‑to‑one observations and applying prevention and management of disruptive behavior techniques (PMPD).
The incumbent performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting – including active listening – restating – and mirroring.
The incumbent will maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
Clinical Tasks: The incumbent assists outpatient licensed staff with the delivery of care to patients with complex – specialized – and potentially life‑threatening situations.
The incumbent assists licensed staff with preparing patients for medical evaluation – setting up equipment – passing instruments and providing treatment during in‑person or virtual visits.
The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
The incumbent is responsible for collecting a wide range of specimens and preparing them for transfer to processing.
Observes patient status and keeps licensed clinical staff informed of any change in condition.
The incumbent must possess the knowledge to recognize life‑threatening situations and act to correct these emergent situations according to established national or local protocols.
The incumbent initiates cardiopulmonary resuscitation (BLS) and use of automatic external defibrillator (AED) once certified and where appropriate according to American Heart Association (AHA) protocols and policies.
Clinical responsibilities include but are not limited to: Vital‑signs.
Examples: vital signs – 12 lead electrocardiogram (EKG) Point‑of Care (POC).
Examples: Abbott hand‑held blood analyzer (I-STAT) – glucometer Equipment and surgical instrumentation set up.
Examples: skin biopsies (excisional – shave – punch).
Treatments and interventions.
Examples: Cryotherapy – inclusion and drainage – ambulation – and Foley coude' catheter insertion.
Wound care.
Examples: bandaging – application of dressings and wound measurements.
Specimen collection and Preparation.
Examples collecting and labeling venous blood samples and mucous specimens.
Assisting with patient exams and screening.
Examples: gynecology exams.
Mental health care.
Examples: Crisis intervention – performs behavioral/mental health screens – conducts interviews – and observes behavioral patients.
Preparation of lab specimens and transfer to the lab for processing.
Examples: Labeling – placing in the proper bin or tube system.
Assisting with patient exams and screening – utilizing technology such as telehealth peripherals.
Examples: primary care physical exams (heart – eye – ear – nose – throat).
Examples: gait exams – and skin exams.
Patient education with scope of care or while providing an intervention.
Examples: post‑procedural care – splint care and wound care.
Follow‑up care: Examples: Suture removal.
Medication Administration: Medication administration will comply with national and local directives and policies.
Administration methods may include intramuscular – oral – topical – eye drops – ear drops – intranasal – rectal suppositories – local anesthetics – nebulized medications – subcutaneous – and intradermal.
Follows national and local pharmacy and facility guidelines for disposal of medications.
Work Schedule: Monday‑Friday 8:00am‑4:30pm Position Description/PD#: Intermediate Care Technician (ICT)/PD99968A.
Seniority level Entry level
Employment type Full-time
Job function Engineering and Information Technology
Industries Government Administration
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Get AI-powered advice on this job and more exclusive features.
U.S. Department of Veterans Affairs provided pay range This range is provided by U.S. Department of Veterans Affairs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $49,960.00/yr - $64,952.00/yr
Summary The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) Program is a program designed to hire transitioning service – National Guard – Reserve – and Veteran corpsmen – combat medics and medical technicians into positions at VA Medical Centers as an integral part of the medical team. Candidates generally qualify based on U.S. Armed Forces experience or equivalent education.
Qualifications To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 10/23/2025. You may qualify based on your experience as described below: Specialized Experience : You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include – but are not limited to: Prepare and administer medications through various methods including intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized (including oxygen), topical, intraocular (eye drops), otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous. Perform minor surgical procedures – medical interventions and administer treatments to manage care to combat disease or disabling symptoms, example incise and drain various skin infections or abscesses. Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) and report diagnostic and laboratory results. Preferred Experience : Experience in the military as a Hospital Corpsman – Combat Medic – Medical Technician is highly desired.
For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Duties
The Intermediate Care Technician is an occupational specialty – especially for former military combat medics, medical technicians, and corpsmen.
Patient Screening: Duties include performing observation‑based screening and collecting patient information in collaboration with licensed personnel.
This may involve completing clinical reminders – obtaining patient health history – chief complaints – medication history – and identification of health‑related conditions that may impact the patient's health status.
The incumbent will complete approved templates and tools – such as the outpatient intake form – normal result notes – and follow‑up treatment protocols established by the agency.
Mental Health Services: The incumbent assists in behavior/psychiatric situations in an outpatient setting.
This can include assisting licensed personnel with crisis intervention – management of aggressive or suicidal psychiatric patients – by providing one‑to‑one observations and applying prevention and management of disruptive behavior techniques (PMPD).
The incumbent performs duties focused on communication techniques required to complete the questioners and templates approved for use in any outpatient clinical setting – including active listening – restating – and mirroring.
The incumbent will maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel.
Clinical Tasks: The incumbent assists outpatient licensed staff with the delivery of care to patients with complex – specialized – and potentially life‑threatening situations.
The incumbent assists licensed staff with preparing patients for medical evaluation – setting up equipment – passing instruments and providing treatment during in‑person or virtual visits.
The incumbent operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
The incumbent is responsible for collecting a wide range of specimens and preparing them for transfer to processing.
Observes patient status and keeps licensed clinical staff informed of any change in condition.
The incumbent must possess the knowledge to recognize life‑threatening situations and act to correct these emergent situations according to established national or local protocols.
The incumbent initiates cardiopulmonary resuscitation (BLS) and use of automatic external defibrillator (AED) once certified and where appropriate according to American Heart Association (AHA) protocols and policies.
Clinical responsibilities include but are not limited to: Vital‑signs.
Examples: vital signs – 12 lead electrocardiogram (EKG) Point‑of Care (POC).
Examples: Abbott hand‑held blood analyzer (I-STAT) – glucometer Equipment and surgical instrumentation set up.
Examples: skin biopsies (excisional – shave – punch).
Treatments and interventions.
Examples: Cryotherapy – inclusion and drainage – ambulation – and Foley coude' catheter insertion.
Wound care.
Examples: bandaging – application of dressings and wound measurements.
Specimen collection and Preparation.
Examples collecting and labeling venous blood samples and mucous specimens.
Assisting with patient exams and screening.
Examples: gynecology exams.
Mental health care.
Examples: Crisis intervention – performs behavioral/mental health screens – conducts interviews – and observes behavioral patients.
Preparation of lab specimens and transfer to the lab for processing.
Examples: Labeling – placing in the proper bin or tube system.
Assisting with patient exams and screening – utilizing technology such as telehealth peripherals.
Examples: primary care physical exams (heart – eye – ear – nose – throat).
Examples: gait exams – and skin exams.
Patient education with scope of care or while providing an intervention.
Examples: post‑procedural care – splint care and wound care.
Follow‑up care: Examples: Suture removal.
Medication Administration: Medication administration will comply with national and local directives and policies.
Administration methods may include intramuscular – oral – topical – eye drops – ear drops – intranasal – rectal suppositories – local anesthetics – nebulized medications – subcutaneous – and intradermal.
Follows national and local pharmacy and facility guidelines for disposal of medications.
Work Schedule: Monday‑Friday 8:00am‑4:30pm Position Description/PD#: Intermediate Care Technician (ICT)/PD99968A.
Seniority level Entry level
Employment type Full-time
Job function Engineering and Information Technology
Industries Government Administration
Referrals increase your chances of interviewing at U.S. Department of Veterans Affairs by 2x
Get notified about new Technician jobs in Jacksonville, NC.
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