Christian Heritage Academy, Est. 1972
Information Technology Assistant
Christian Heritage Academy, Est. 1972, Del City, Oklahoma, United States
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Information Technology Assistant
role at
Christian Heritage Academy, Est. 1972 .
This position reports directly to the Director of Information Technology.
The primary objectives of the IT Assistant position are to assist the Director of IT in planning the future use of technology in the school and to support the current use of technology. The position will help support and repair technology hardware and software, including audio/visual technology, at the Director’s direction. This role supports the network infrastructure and helps users of technology, maintains digital communication platforms, and aligns with the Staff Member’s Covenant, Marriage and Sexuality Statement and CHA’s Mission Statement.
Essential Functions (Responsibilities and Tasks) Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
General
Help maintain all client computer systems
Help maintain all networking systems
Help maintain all datacenter systems
Help maintain all digital communication platforms
Help maintain all audio/video/lighting systems
Help execute live performances through audio/video/lighting
Help plan and implement technology strategies
Help secure data
Help the Director with clerical duties (take messages, filing, budgeting, inventory)
Attend professional development training and devotions throughout the year
Specific
Serve as the first contact and person responsible for live event production (elementary and secondary chapels, assemblies, programs, parent meetings, etc.) and be proficient in:
Sound reinforcement
Live audio mixing and input/output routing
Wired and wireless microphone systems
Musical instrument amplification
Multimedia presentation software (content creation, arrangement, import, operation, etc.)
Video recording/live streaming
DMX lighting control, design, programming, etc.
Troubleshooting the above systems
Dialoguing with 3rd‑party AVL contractors
Planning performances and events with administration, faculty, staff, and students
Terminology related to the performance arts
Equipment organization, documentation, storage, and maintenance
Serve as the first contact and person responsible for sound reinforcement/in‑game graphics/live stream at athletic venues and be proficient in:
Mobile and stationary AV rack management and operation
Wired and wireless microphone setup and operation
Approved ambient music through GameTime media player
Content creation for LED score table
Technical setup for broadcasting live play‑by‑play
Help maintain signage and wayfinding on campus and be proficient in Adobe CC and/or Canva
Level 1 helpdesk support for administration, faculty, staff and students in a classroom or office environment
Desired Education and Background
Associate’s or Bachelor’s degree in Information Technology, Computer Science, MIS or a related field
Certifications from CompTIA (A+, Network+, etc.) and/or Microsoft, Google Workspace or Apple administration preferred
Live Event Production experience (sound reinforcement and mixing, lighting design, video and multimedia production in settings such as houses of worship or theater)
Technical Skills Desired
Hardware and software knowledge: install, configure, and troubleshoot hardware (computers, printers, peripherals) and software (operating systems, common applications)
Operating Systems: familiarity with Windows, macOS, and ChromeOS
Network Basics: understanding of basic networking (TCP/IP, DHCP, DNS) and experience with LAN and Wi‑Fi troubleshooting
Security Fundamentals: basic understanding of cybersecurity best practices, firewall setup, phishing recognition, and basic security measures
ProPresenter presentation software: above average use for supporting live presentations in diverse situations
Soft Skills Desired
Problem‑solving: troubleshoot issues effectively and efficiently
Communication skills: clear, patient communication with non‑technical users; "voice" of the organization
Time management: manage multiple tasks and prioritize work effectively
Attention to detail: spot small issues before they become larger problems
Customer service orientation: focus on helping and supporting users, even in stressful situations
Teamwork: collaborate within the organization’s needs
Highly organized: create order and efficiency in physical and digital clutter
Learning oriented: desire to learn and improve organizational strategy
Ethical conduct: integrity in all situations
Flexibility: adapt to unexpected changes without complaint
Other Desirable Qualifications
Basic knowledge of IT infrastructure, including cloud platforms (e.g., Google Workspace, Microsoft 365)
Project participation: experience assisting in IT projects such as software rollouts, construction projects, or network upgrades
Knowledge of tools and techniques for physical installation of technology assets: ability to climb ladders, lift fragile objects, use hand and power tools, run and test cable
Supervisor Responsibility:
None
Work Environment:
This job operates in a professional school environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Position Type / Expected Hours of Work:
This is a full‑time, 12‑month position, payable on a 12‑month pay schedule. The position is hourly with no overtime.
Performance Standards:
Completing tasks well and in a timely manner (before or at due date), while representing Christian Heritage Academy in a way that is glorifying to Christ.
Travel:
Some local travel required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The school is a multi‑level facility, requiring navigation of stairs. Speaking – must express ideas and speak clearly and orally in person or over the phone to parents, students, and/or other employees. Hearing – ability to perceive sounds at normal speaking levels with or without correction and to receive detailed information through oral communication. Close visual acuity required for viewing a computer monitor, preparing and analyzing data and figures, transcribing and reading. Standing, walking and sitting for extended periods of time, moving about on foot for lecturing and monitoring students in the classroom, and throughout the building. Regularly sitting at the computer requiring dexterity of hands and fingers. Occasional lifting of at least 25 pounds; ability to lift up to 100 pounds. Environment is primarily indoors in a classroom environment.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Seniority Level:
Entry level
Employment Type:
Full‑time
Job Function:
Information Technology
Industries:
Primary and Secondary Education
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Information Technology Assistant
role at
Christian Heritage Academy, Est. 1972 .
This position reports directly to the Director of Information Technology.
The primary objectives of the IT Assistant position are to assist the Director of IT in planning the future use of technology in the school and to support the current use of technology. The position will help support and repair technology hardware and software, including audio/visual technology, at the Director’s direction. This role supports the network infrastructure and helps users of technology, maintains digital communication platforms, and aligns with the Staff Member’s Covenant, Marriage and Sexuality Statement and CHA’s Mission Statement.
Essential Functions (Responsibilities and Tasks) Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
General
Help maintain all client computer systems
Help maintain all networking systems
Help maintain all datacenter systems
Help maintain all digital communication platforms
Help maintain all audio/video/lighting systems
Help execute live performances through audio/video/lighting
Help plan and implement technology strategies
Help secure data
Help the Director with clerical duties (take messages, filing, budgeting, inventory)
Attend professional development training and devotions throughout the year
Specific
Serve as the first contact and person responsible for live event production (elementary and secondary chapels, assemblies, programs, parent meetings, etc.) and be proficient in:
Sound reinforcement
Live audio mixing and input/output routing
Wired and wireless microphone systems
Musical instrument amplification
Multimedia presentation software (content creation, arrangement, import, operation, etc.)
Video recording/live streaming
DMX lighting control, design, programming, etc.
Troubleshooting the above systems
Dialoguing with 3rd‑party AVL contractors
Planning performances and events with administration, faculty, staff, and students
Terminology related to the performance arts
Equipment organization, documentation, storage, and maintenance
Serve as the first contact and person responsible for sound reinforcement/in‑game graphics/live stream at athletic venues and be proficient in:
Mobile and stationary AV rack management and operation
Wired and wireless microphone setup and operation
Approved ambient music through GameTime media player
Content creation for LED score table
Technical setup for broadcasting live play‑by‑play
Help maintain signage and wayfinding on campus and be proficient in Adobe CC and/or Canva
Level 1 helpdesk support for administration, faculty, staff and students in a classroom or office environment
Desired Education and Background
Associate’s or Bachelor’s degree in Information Technology, Computer Science, MIS or a related field
Certifications from CompTIA (A+, Network+, etc.) and/or Microsoft, Google Workspace or Apple administration preferred
Live Event Production experience (sound reinforcement and mixing, lighting design, video and multimedia production in settings such as houses of worship or theater)
Technical Skills Desired
Hardware and software knowledge: install, configure, and troubleshoot hardware (computers, printers, peripherals) and software (operating systems, common applications)
Operating Systems: familiarity with Windows, macOS, and ChromeOS
Network Basics: understanding of basic networking (TCP/IP, DHCP, DNS) and experience with LAN and Wi‑Fi troubleshooting
Security Fundamentals: basic understanding of cybersecurity best practices, firewall setup, phishing recognition, and basic security measures
ProPresenter presentation software: above average use for supporting live presentations in diverse situations
Soft Skills Desired
Problem‑solving: troubleshoot issues effectively and efficiently
Communication skills: clear, patient communication with non‑technical users; "voice" of the organization
Time management: manage multiple tasks and prioritize work effectively
Attention to detail: spot small issues before they become larger problems
Customer service orientation: focus on helping and supporting users, even in stressful situations
Teamwork: collaborate within the organization’s needs
Highly organized: create order and efficiency in physical and digital clutter
Learning oriented: desire to learn and improve organizational strategy
Ethical conduct: integrity in all situations
Flexibility: adapt to unexpected changes without complaint
Other Desirable Qualifications
Basic knowledge of IT infrastructure, including cloud platforms (e.g., Google Workspace, Microsoft 365)
Project participation: experience assisting in IT projects such as software rollouts, construction projects, or network upgrades
Knowledge of tools and techniques for physical installation of technology assets: ability to climb ladders, lift fragile objects, use hand and power tools, run and test cable
Supervisor Responsibility:
None
Work Environment:
This job operates in a professional school environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Position Type / Expected Hours of Work:
This is a full‑time, 12‑month position, payable on a 12‑month pay schedule. The position is hourly with no overtime.
Performance Standards:
Completing tasks well and in a timely manner (before or at due date), while representing Christian Heritage Academy in a way that is glorifying to Christ.
Travel:
Some local travel required.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The school is a multi‑level facility, requiring navigation of stairs. Speaking – must express ideas and speak clearly and orally in person or over the phone to parents, students, and/or other employees. Hearing – ability to perceive sounds at normal speaking levels with or without correction and to receive detailed information through oral communication. Close visual acuity required for viewing a computer monitor, preparing and analyzing data and figures, transcribing and reading. Standing, walking and sitting for extended periods of time, moving about on foot for lecturing and monitoring students in the classroom, and throughout the building. Regularly sitting at the computer requiring dexterity of hands and fingers. Occasional lifting of at least 25 pounds; ability to lift up to 100 pounds. Environment is primarily indoors in a classroom environment.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Seniority Level:
Entry level
Employment Type:
Full‑time
Job Function:
Information Technology
Industries:
Primary and Secondary Education
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