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Reflex Robotics

Sales Engineer, Account Management

Reflex Robotics, New York, New York, us, 10261

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Company Overview Reflex Robotics is building affordable ($10k) wheeled humanoid robots to automate dangerous and repetitive tasks in manufacturing and logistics. We envision a future where intelligent robots are doing all kinds of boring work that people hate doing—loading chicken nuggets into Costco boxes, lifting forty‑pound bags of dog food at Petco stores, and cleaning up cranberry juice spills in your apartment. We are a three‑year‑old startup backed by Khosla Ventures, with $60M/year of revenue lined up pending successful pilots with e‑commerce warehouses in 2025.

How Does It Work? Our robots are designed and built entirely in‑house by an engineering team that led development of the Stretch robot at Boston Dynamics and key systems on the Tesla Model S, X, and Y production lines. Reflex robots are high‑performance, low‑inertia, and optimized for low‑cost manufacturing. We’ve built the best real‑time teleoperation system in the world, allowing a remote operator in South America to “play a video game” to control our robots at human‑level speeds. This has allowed us to already ship robots with positive unit economics, and enables us to create a powerful human‑intervention + RL product feedback loop. Our system allows us to collect high‑quality demonstrations at scale—giving us the proprietary data engine needed to train increasingly capable AI systems. We’re on track to build the largest robotics dataset in the world.

Key Company Beliefs

High‑quality, proprietary robotics data is the next foundation for generational AI companies.

Being nerd‑sniped by maximizing an engineering metric is way less important than solving our customers’ biggest pain points.

An insane work ethic is required for outsized success—and you’ll be rewarded for it.

What We’re Looking For We’re still a small team—which means high ownership, high equity, and the chance to shape the product from the ground up. The Sales Engineer will be responsible for executing the critical first step of our go‑to‑market strategy: establishing customer and market confidence in Reflex Robotics’ humanoid solutions. Unlike traditional sales roles for established products, this position focuses on educating the market, identifying ideal early‑adopter clients, and securing initial beachhead projects.

Key Responsibilities

Execute Go‑to‑Market Strategy: Embrace and prioritize the process of establishing customer comfort and confidence with humanoid robot solutions.

Secure Beachhead Customers: Identify and engage innovative, early‑adopter customers who are open to a journey‑partner relationship.

Develop and Close Initial Projects: Focus on securing contingent agreements, supported by proof‑of‑concept pilot systems, aligned with customers’ discretionary spending.

Build the Installation Base: Deliver contingency agreements to several customers; a five‑customer install base is more influential than a single customer with five units.

Technical Vetting: Collaborate with the internal technical team to thoroughly vet opportunities and ensure customer sign‑off without excessive field effort.

Long‑Term Strategy: Work with customers on their 2026 budget planning to earmark funds for larger projects.

Develop Sales Tools: Leverage pilot projects to create a reference install base and generate customer testimonials.

Manage Customer Relationships: Facilitate discussions and Q&A events between potential and satisfied customers.

Commercial Agreement Development: Facilitate contingent purchasing agreements (CPAs) that activate once future budgets are in place, defining terms, KPIs, timing, and success metrics.

Qualifications and Experience

New Technology Introduction: Experience overseeing the launch of market‑disruptive products.

Automation Sales: Background in selling complex automation solutions, including robotics.

Beachhead Project Success: Demonstrable experience securing and managing pilot projects.

Consultative Sales Approach: Proven ability to educate customers and move them to commitment.

Financial Acumen: Experience structuring deals around budget limits and developing TCO/ROI calculations.

Technical Competence: Strong engineering background to engage in detailed product discussions.

Relationship Management: Skilled at managing relationships with innovative companies and demanding clients.

Strategic Vision: Ability to close small deals while securing funding for future projects.

Education: Bachelor of Science in a relevant field such as International Business or Engineering.

Come Join Us This is a rare opportunity to help build a flagship robotics company from the ground up—and to do work that will truly matter, reshaping what people believe is possible in robotics. We love to see the things you’ve worked on. Have a portfolio or insane project you’ve worked on? Share it. We’re looking for people who push past the status‑quo and want to win.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

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