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Process Assistant, RSR

Amazon Jobs, Gypsum, Colorado, United States, 81637

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Overview

Application deadline: Jan 1, 2026 Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we’ve been pushing the boundaries of ‘possible’ further and further. Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our team’s band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Rural Super Rural (RSR) is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. On the Road Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. In this role, you will lead and be responsible for supporting delivery associates through each step of the delivery process and tracking delivery metrics. You will also be responsible for training all delivery associates in safety, compliance, and the operation of the vehicle through all local, state, federal requirements.

Responsibilities

Assist in the training of new Delivery Associates on how to drive and operate the vehicles

Ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections

Ensure adherence to dress code standards

At times assisting with production duties, training sort associates and verifying SOP compliance

Track and monitor performance including on road ride behinds / ride alongs to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities

Understand workflow and daily production goals

Ensure all federal, state and local laws and requirements are being followed

Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture

Ensure all job injuries are reported timely in accordance with established policy and procedure

Provide direction utilizing independent judgment

Establish trust and credibility by maintaining a high level of integrity, communications and professional demeanor

Ensure work areas remain clean and are equipped with proper equipment and supplies

Identify and address safety hazards within the work area

Qualifications

1+ years of Microsoft Office products and applications experience

High school or equivalent

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

Work 40 hours/week, and overtime as required

Valid and active driver's license

At least 21 years old, and authorized to work in the United States

Must be able to obtain and maintain a Driver Qualification File

Associate’s or Bachelor’s Degree, and/or prior Amazon experience

Demonstrates problem solving and analytical skills

Ability to communicate effectively (written and verbal) across various levels of an organization

History of meeting/exceeding departmental goals

Experience leading teams

Capable of providing direction to team members using independent judgment

Organization and time management skills

Additional information Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations information page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $47,840/year up to $52,000/year. The National base pay for this position ranges from $46,800/year in our lowest geographic market up to $57,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit the compensation page on the Amazon website. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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