Claratel Behavioral Health
Supported Housing Case Manager
Claratel Behavioral Health, Decatur, Georgia, United States, 30089
Claratel Behavioral Health is a community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia. The organization offers mental health, developmental disabilities, and substance use disorder services to underserved individuals through more than 20 locations in DeKalb County. The Housing Support Case Manager is an integral part of the Housing Support Program, which provides case management and psychosocial rehabilitation to individuals living in permanent subsidized housing.
Job Summary The Housing Support Case Manager, under general supervision, provides the following types of support:
Assistance with housing search, leasing, and move‑in processes
Purchase of initial housing furnishings and household goods for the one‑time move‑in needs
Safety and wellness checks and housing safety inspections
Developing a Housing Stability Support Plan as an adjunct to an individual’s IRP
Early intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)
Education on the roles, responsibilities, and rights of tenants and landlords/property owners
Assistance with the annual housing recertification, inspection, or voucher conversion processes
Duties And Responsibilities
Carry a caseload (25‑35 clients) and conduct a minimum of one visit per client per week for the first three months after obtaining housing. After three months, individuals are required to be seen twice per month.
Provide care coordination to ensure housing stability and independent living skills, and facilitate referrals and linkages to community services.
Provide ongoing support, case management, and skills training in accordance with clients’ treatment plans to help them achieve stated goals.
Gather information from client, family members, and/or support system(s) to ensure client is receiving appropriate level of care.
Recognize the need for crisis intervention and notify designated supervisor/clinical contact of escalated situations.
Complete timely, high‑quality documentation for all service contacts, including face‑to‑face and collateral meetings and outreach attempts within 24 hours.
Participate in weekly team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers.
Meet agency productivity standard of 40 billable hours per month.
Meet regularly with program manager to enhance professional growth, review services, and evaluate performance.
Perform additional duties as assigned by team lead/program manager/director.
Working Conditions
Community setting, Monday‑Friday 8:15 am‑5:00 pm; evening and weekend hours may be required, including HSP crisis warm line rotation.
Service delivery is in‑person; travel throughout DBHDD Region 3 required.
Must be able to use a computer, telephone, fax, copy and scanning machine.
Must pass a pre‑employment drug screen and background (fingerprint) check, hold a valid Georgia driver’s license, complete the agency‑sponsored defensive driving course, and meet all other agency‑required trainings.
Minimum Qualifications
Bachelor’s degree in related field (human services, psychology, counseling, criminal justice, sociology, or social work) or equivalent education and experience.
One year of experience in a behavioral health setting providing case management or community support services.
Proficient technology skills to use electronic medical record, computer, telehealth system, and cell phone.
Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community.
Must have transportation to and from work, strong interpersonal skills, and be a positive team player.
Pre‑employment drug screening may be required. Selected applicants will be subject to an FBI Criminal History Record Check.
Claratel Behavioral Health is an Equal Opportunity Employer (EOE). The organization participates in E‑Verify (Company ID: 226305). Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at
hrhelp@claratel.org .
#J-18808-Ljbffr
Job Summary The Housing Support Case Manager, under general supervision, provides the following types of support:
Assistance with housing search, leasing, and move‑in processes
Purchase of initial housing furnishings and household goods for the one‑time move‑in needs
Safety and wellness checks and housing safety inspections
Developing a Housing Stability Support Plan as an adjunct to an individual’s IRP
Early intervention to mitigate factors impacting housing stability (e.g., late rent payment, lease violations, tenant/landlord or property owner conflicts)
Education on the roles, responsibilities, and rights of tenants and landlords/property owners
Assistance with the annual housing recertification, inspection, or voucher conversion processes
Duties And Responsibilities
Carry a caseload (25‑35 clients) and conduct a minimum of one visit per client per week for the first three months after obtaining housing. After three months, individuals are required to be seen twice per month.
Provide care coordination to ensure housing stability and independent living skills, and facilitate referrals and linkages to community services.
Provide ongoing support, case management, and skills training in accordance with clients’ treatment plans to help them achieve stated goals.
Gather information from client, family members, and/or support system(s) to ensure client is receiving appropriate level of care.
Recognize the need for crisis intervention and notify designated supervisor/clinical contact of escalated situations.
Complete timely, high‑quality documentation for all service contacts, including face‑to‑face and collateral meetings and outreach attempts within 24 hours.
Participate in weekly team meetings to provide input for client treatment needs based on observation/interactions with individual/family/other providers.
Meet agency productivity standard of 40 billable hours per month.
Meet regularly with program manager to enhance professional growth, review services, and evaluate performance.
Perform additional duties as assigned by team lead/program manager/director.
Working Conditions
Community setting, Monday‑Friday 8:15 am‑5:00 pm; evening and weekend hours may be required, including HSP crisis warm line rotation.
Service delivery is in‑person; travel throughout DBHDD Region 3 required.
Must be able to use a computer, telephone, fax, copy and scanning machine.
Must pass a pre‑employment drug screen and background (fingerprint) check, hold a valid Georgia driver’s license, complete the agency‑sponsored defensive driving course, and meet all other agency‑required trainings.
Minimum Qualifications
Bachelor’s degree in related field (human services, psychology, counseling, criminal justice, sociology, or social work) or equivalent education and experience.
One year of experience in a behavioral health setting providing case management or community support services.
Proficient technology skills to use electronic medical record, computer, telehealth system, and cell phone.
Care coordination skills to assist individuals with accessing/linking to additional resources and/or services within the agency and/or community.
Must have transportation to and from work, strong interpersonal skills, and be a positive team player.
Pre‑employment drug screening may be required. Selected applicants will be subject to an FBI Criminal History Record Check.
Claratel Behavioral Health is an Equal Opportunity Employer (EOE). The organization participates in E‑Verify (Company ID: 226305). Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at
hrhelp@claratel.org .
#J-18808-Ljbffr