Inside Higher Ed
Job Description
Montgomery College, Central Services in Rockville, MD has an immediate need for a full‑time Financial Aid Counselor in the Financial Aid Department. The incumbent will lead the Federal Work Study Program and award Title IV aid.
Work schedule is 40 hours a week, Monday–Friday 8:30 a.m.–5:00 p.m., with occasional evening hours as needed. This is a non‑bargaining, non‑exempt, grade 27 position. The position is eligible for up to one telework day a week, subject to change.
The Financial Aid Counselor works under broad supervisory direction with some latitude for independent action. The position counsels prospective and current students and their family representatives regarding participation in federal, state and institutional financial aid programs, including eligibility, regulations, policies and procedures through in‑person, phone, email and Zoom conversations. This position evaluates applications and awards financial aid to students, and provides leadership for specific financial aid processes and programs.
Work consists of planning, developing and performing tasks related to administrative and technical aspects of financial aid programs. Duties are varied with a wide range of processes and methods related to established policies and procedures. Interpretation of federal rules and regulations is required to respond appropriately to inquiries. Incumbents exercise independent judgment, comparing and evaluating courses of action and making decisions after all possibilities have been considered. Comprehensive knowledge of applicable laws and regulations is needed for independent decisions.
Duties
Counsel and advise students and family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.
Maintain comprehensive knowledge of applicable laws and regulations, including Title IV, to interpret rules and regulations as needed.
Evaluate financial aid applications and determine eligibility.
Award financial aid to eligible students using independent judgment and discretion to make determinations.
Review appeals for exceptions and make determinations in accordance with state, federal and institutional policies governing financial aid.
Develop processes and procedures and update others when appropriate.
Adjust student budgets and awards accordingly.
Maintain statistical data; review and assign reports as needed.
May manage a file review caseload and/or coordinate, administer or lead a federal, state, institutional or operational program or task.
May facilitate and/or participate in program specific or financial aid outreach activities.
May be responsible for a specific college‑wide program.
Required Qualifications
Bachelor’s degree.
Five years of experience in a financial aid office.
Customer service experience.
The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
Preferred Qualifications
Experience managing a student employment program.
Proficiency in Microsoft Excel, ability to create and maintain reports and pivot tables.
Familiarity with current financial aid regulations, policies and procedures.
Hiring Range $31.69 – $41.19 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $50.69.
Application Process
Position is open until filled.
For consideration, you must attach a resume that provides the month and year(s) worked at each employer and detailed experience to reflect the duties and responsibilities performed at each employer.
If any position listed on your resume was a part‑time position, please indicate so on the resume.
Click Here to apply online.
As a condition of employment, the following are required at the time of hire:
Successful completion of a background check and degree verification (if applicable).
Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.
Benefits Our benefits package includes generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, and wellness programming including onsite gyms, pools and classes.
EEO and Diversity Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging and inclusiveness. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco‑free and smoke‑free workplace. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240‑567‑5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.
Closing Date Open Until Filled
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Work schedule is 40 hours a week, Monday–Friday 8:30 a.m.–5:00 p.m., with occasional evening hours as needed. This is a non‑bargaining, non‑exempt, grade 27 position. The position is eligible for up to one telework day a week, subject to change.
The Financial Aid Counselor works under broad supervisory direction with some latitude for independent action. The position counsels prospective and current students and their family representatives regarding participation in federal, state and institutional financial aid programs, including eligibility, regulations, policies and procedures through in‑person, phone, email and Zoom conversations. This position evaluates applications and awards financial aid to students, and provides leadership for specific financial aid processes and programs.
Work consists of planning, developing and performing tasks related to administrative and technical aspects of financial aid programs. Duties are varied with a wide range of processes and methods related to established policies and procedures. Interpretation of federal rules and regulations is required to respond appropriately to inquiries. Incumbents exercise independent judgment, comparing and evaluating courses of action and making decisions after all possibilities have been considered. Comprehensive knowledge of applicable laws and regulations is needed for independent decisions.
Duties
Counsel and advise students and family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.
Maintain comprehensive knowledge of applicable laws and regulations, including Title IV, to interpret rules and regulations as needed.
Evaluate financial aid applications and determine eligibility.
Award financial aid to eligible students using independent judgment and discretion to make determinations.
Review appeals for exceptions and make determinations in accordance with state, federal and institutional policies governing financial aid.
Develop processes and procedures and update others when appropriate.
Adjust student budgets and awards accordingly.
Maintain statistical data; review and assign reports as needed.
May manage a file review caseload and/or coordinate, administer or lead a federal, state, institutional or operational program or task.
May facilitate and/or participate in program specific or financial aid outreach activities.
May be responsible for a specific college‑wide program.
Required Qualifications
Bachelor’s degree.
Five years of experience in a financial aid office.
Customer service experience.
The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
Preferred Qualifications
Experience managing a student employment program.
Proficiency in Microsoft Excel, ability to create and maintain reports and pivot tables.
Familiarity with current financial aid regulations, policies and procedures.
Hiring Range $31.69 – $41.19 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $50.69.
Application Process
Position is open until filled.
For consideration, you must attach a resume that provides the month and year(s) worked at each employer and detailed experience to reflect the duties and responsibilities performed at each employer.
If any position listed on your resume was a part‑time position, please indicate so on the resume.
Click Here to apply online.
As a condition of employment, the following are required at the time of hire:
Successful completion of a background check and degree verification (if applicable).
Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.
Benefits Our benefits package includes generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, and wellness programming including onsite gyms, pools and classes.
EEO and Diversity Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging and inclusiveness. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco‑free and smoke‑free workplace. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240‑567‑5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.
Closing Date Open Until Filled
#J-18808-Ljbffr